Customer Reviews for ALH Truck Rentals
(U-Haul Neighborhood Dealer)

1,259 reviews

44655 N Sierra Hwy   Lancaster, CA 93534
(Ave J//Lancaster Bl - Near MetroLink)

(661) 948-0260

Office Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 7/25/2025: Closed
  • 7/26/2025: Closed
  • 7/27/2025: Closed
  • 7/28/2025: Closed
  • 7/29/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(661) 948-0260

44655 N Sierra Hwy
Lancaster, CA 93534
(Ave J//Lancaster Bl - Near MetroLink)

Services at this Location:

Office Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri-Sat: 8 am - 5 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 7/25/2025: Closed
  • 7/26/2025: Closed
  • 7/27/2025: Closed
  • 7/28/2025: Closed
  • 7/29/2025: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

VON C 
Rating:
2.0

There was no appliance dolly and the truck was dirty. Even found someone keys inside which we didn’t touch. Just trash left behind.

Alex L 
Rating:
5.0

Customer did not leave a comment.

NOEL R 
Rating:
3.0

Tear down the building and build a new one 😁

MICHAEL O 
Rating:
2.0

Customer did not leave a comment.

ALYSSA G 
Rating:
4.0

Nothing

Francisco M 
Rating:
5.0

Customer did not leave a comment.

Arsenio B 
Rating:
5.0

Customer did not leave a comment.

Juan C 
Rating:
5.0

Customer did not leave a comment.

CARLA B 
Rating:
5.0

Customer did not leave a comment.

Jose G 
Rating:
5.0

Owner is knowledgeable and super nice. Truck was clean and ready to go.

TERESA T 
Rating:
5.0

Fast and easy picking up and dropping off..The guy was very friendly and knowledgeable

SHEMEKA W 
Rating:
5.0

Everything was great. I have used U-Haul for all my moving and have not used any other mover since 2000.

PEGGY S 
Rating:
5.0

Customer did not leave a comment.

BRIANNA M 
Rating:
5.0

On-line was very easy. Quick and easy.

John G 
Rating:
2.0

Had breaking issues with the trailer.

Bianca F 
Rating:
5.0

Customer did not leave a comment.

MARK H 
Rating:
5.0

Owner was extremely helpful very nice customer service. I will use in the future and also recommend this location. I can’t stress enough, how accommodating this location was.

WILLIAM B 
Rating:
5.0

Customer did not leave a comment.

MARK S 
Rating:
5.0

Customer did not leave a comment.

Timothy D 
Rating:
5.0

Nothing at this time.

ANTHONY W 
Rating:
5.0

Customer did not leave a comment.

DONNIE W 
Rating:
5.0

Customer did not leave a comment.

SAMUEL V 
Rating:
5.0

Customer did not leave a comment.

ALONDRA G 
Rating:
5.0

Customer did not leave a comment.

LINWOOD H 
Rating:
5.0

Very nice and respectful

Marcus M 
Rating:
5.0

Nothing

ERIC P 
Rating:
5.0

Customer did not leave a comment.

GREGORY H 
Rating:
5.0

Customer did not leave a comment.

JAVIER E 
Rating:
3.0

Truck was not at pickup location by the ready time that was on my reservation, had to return to pickup location some 3 hrs later and truck was not returned with a full tank of gas, 1/4 tank unacceptable when told to return with gas in it I told the attendant U-Haul will get the same way I got it.

BRYAN G 
Rating:
5.0

Very helpful

WILLIAM H 
Rating:
5.0

Mr. Leonardo was very helpful and has a pleasant personality. He shows outstanding customer service.

LAGLENDA K 
Rating:
3.0

Vehicle was not fueled when picked up. Also was not given the proper truck that was requested.

Adrian G 
Rating:
5.0

Excellent customer service and care

LUCILLE M 
Rating:
5.0

It's hard to find and to get into the lot.

Francisco H 
Rating:
5.0

Customer did not leave a comment.

CALLIE B 
Rating:
5.0

Good service!

TOMAS H 
Rating:
4.0

Customer did not leave a comment.

Dennis K 
Rating:
5.0

Customer did not leave a comment.

elizabeth v 
Rating:
1.0

Rental was due the 30th. I dropped off my rental on the 2nd. I was charged for an extra day (which I shouldn’t have been charged for) as the app didn’t work when dropping off. And I was charged for 17 miles which fell under the 30 extra miles. I should be getting a refund of $72 minimum.

KIRSTIN A 
Rating:
5.0

Customer did not leave a comment.

GLORIA A 
Rating:
3.0

have gas in the truck not have the customer put gas themselves due to a truck being on empty

christensen C 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH V 
Rating:
5.0

Customer did not leave a comment.

Alan S 
Rating:
5.0

Customer did not leave a comment.

Jared E 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
3.0

I don’t understand why advance reservations are allowed when the equipment you reserved isn’t available. I had to spend an extra $370 to rent a trailer because a 15ft truck I reserved 3 weeks in advance was no longer available. Please fix your reservation system/policy.

Jay R 
Rating:
1.0

It sucked!! Your service sucks I waited for my truck because your employee was 30 minutes late. I wasn’t explained the rate and ended up paying way more than I expected. And when I returned your truck no one was there so I just left it there. I hope I do not have to do business with you guys ever again.

Jay K 
Rating:
5.0

The gentleman was extremely helpful. He thanked us for returning the truck and the equipment in order.

Tei T 
Rating:
1.0

Rude receptionist and they pick and choose who to be helpful to. If you’re not Hispanic they won’t care to help

FRANK L 
Rating:
5.0

Customer did not leave a comment.

jeremey r 
Rating:
5.0

OMG!! I WOULDN'T GO ANYWHERE ELSE I WAS BLESS WITH THE BEST! I APPRECIATE HIM FOR EVERYTHING!

TRIXI L 
Rating:
4.0

Customer did not leave a comment.

heather s 
Rating:
5.0

Customer did not leave a comment.

Veronica G 
Rating:
2.0

Truck had 1/8 of gas

Houston P 
Rating:
5.0

Lanordo Adamson couldn’t have been more helpful. Had a false start with original pick up location, apparently no truck available. U-Haul sent me to second location (ALH truck rentals) and was very smooth from then on. On return of truck even smoother very windy and cold while waiting for my ride I was offered a warm comfortable place to wait.

dana s 
Rating:
4.0

The gentleman was very cordial and answered all our questions.

Kathy P 
Rating:
5.0

Customer did not leave a comment.

Valerie W 
Rating:
3.0

Customer did not leave a comment.

kwame w 
Rating:
5.0

Customer did not leave a comment.

tracie e 
Rating:
5.0

Outstanding customer service I would definitely recommend a friend

jacqueline s 
Rating:
5.0

Customer did not leave a comment.

Stacey M 
Rating:
5.0

Nothing great service

Eric J 
Rating:
5.0

Owner or Manger very nice and took care of attacting trailer to hitch and detaching

Christopher b 
Rating:
5.0

Customer did not leave a comment.

clivette g 
Rating:
5.0

There's no improvement needs to be made. Leonardo gave me everything I needed and is very professional.

Phyllis P 
Rating:
5.0

Customer did not leave a comment.

KEITH R 
Rating:
5.0

Customer did not leave a comment.

catera b 
Rating:
5.0

Customer did not leave a comment.

Jennifer H 
Rating:
5.0

Customer did not leave a comment.

geroge D 
Rating:
5.0

Nothing everything is going excellent at this time thank you

Dora T 
Rating:
5.0

Keep doing what you're doing, the process was seemless!!

Richard M 
Rating:
5.0

Customer did not leave a comment.

andrea h 
Rating:
4.0

Well I left the vehicle with more gas than how I received it, they would not credit me for it but yet they charged me for the 3 miles we went over, Not right and nor fair

Augustina M 
Rating:
5.0

Customer did not leave a comment.

Debra B 
Rating:
5.0

Nothing. A gentleman came righ out when we pulled up. He got us out of there really fast

Fred S 
Rating:
5.0

Customer did not leave a comment.

LANORDO A 
Rating:
3.0

Customer did not leave a comment.

jose G 
Rating:
5.0

Customer did not leave a comment.

angelitto c 
Rating:
3.0

Was easy to work with just didn’t have trailer accessories for sale.

Gabriel L 
Rating:
5.0

Keep doing what you’re doing Amen

CHARLES H 
Rating:
1.0

When I got to the place where the drop off there was nobody there we got there before closing time was had to call the customer service number to find out what to do there very irresponsible. Who knows how long they were gone because we got there before closing time so they’re closing the office before, the time they are supposed to be closing it I did before it to customer service because they were going to make a note and then I honestly think there’s somebody to go out there and he was going on because it did not look like anybody was there at all it was just abandoned

guadalupe r 
Rating:
5.0

I did not check the tires at the store but did when I got home and there was a nail in the left rear tire. Luckly I was not leaving till the next day and went and had it repaired close to me. It happens. When I returned the trailer, the gentleman reduced the price by one day, that was very fair. Always use U Haul when I need a trailer, I guess I know why! Thanks for the great service. Mike

Michael G 
Rating:
5.0

The staff was timely. The trailer was unhitched quickly and the representative even offered to remove the ball hitch so it wouldn't get stolen.

Al W 
Rating:
5.0

Customer did not leave a comment.

Christopher B 
Rating:
5.0

Great customer service

derrick R 
Rating:
5.0

Great customer service 👍🏾👍🏾

Davon R 
Rating:
5.0

Customer did not leave a comment.

Gabriella O 
Rating:
5.0

Absolutely nothing, the price was perfect and the customer service excellent. Will definitely return.

Allan G 
Rating:
5.0

Customer did not leave a comment.

darlene g 
Rating:
1.0

bad experience dont go here

humberto j 
Rating:
5.0

Owner Was kind and very helpful. 😊

Jasmin B 
Rating:
4.0

Ensure all equipment reserved is available. I had to make a run to another location to get a furniture dolly, on the day I was moving. Would have preferred to not spend that time running across town for a dolly when I had my entire crew waiting for me.

Renee F 
Rating:
5.0

Customer did not leave a comment.

LANORDO A 
Rating:
5.0

Staff was super helpful and kind . Made renting Easy and I will return.

Carlos P 
Rating:
5.0

Customer did not leave a comment.

TRACY K 
Rating:
4.0

Customer did not leave a comment.

Leticia D 
Rating:
5.0

Customer did not leave a comment.

Mario H 
Rating:
1.0

Customer did not leave a comment.

Connor H 
Rating:
1.0

Don’t even be a uhaul

Lina O 
No reviews have been submitted for this location.
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