Customer Reviews for Alice Food Mart Exxon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alice Food Mart Exxon

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Lydia G. on

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Customer did not leave a comment.

Magda L. on

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kenneth B. on

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Staff was friendly and very helpful. This was a no stress transaction. Equipment was available exactly when I got to the pickup location. I'm a longtime customer and will continue to do business with Uhaul for all my moving needs.

Steven M. on

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This location is not very well kept & there's always only 1 person working. I know it's not their fault but management shouldn't have 1 person working alone, for safety reasons, & for better customer service. It took me about 45 minutes just to do a rental just because the clerk was alone working the counter, drive-thru, & assisting me. This has been the 2nd time this has happened to me at this location.

Nicholas R. on

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Robert R. on

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Very nice people and good equipment

Matthew S. on

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Rep got information wrong was unable to give me copy of contract, had no idea what she was doing asked me to come back in two hr because she didn’t know what she was doing and entered rental incorrectly, need to follow up with all rental locations for QA and ensure staff and reps are properly trained this is lacking in more than one location

kenneth A. on

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Marie B. on

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Albert M. on

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The woman helping me was excellent!! 5 stars for her. She was super helpful and very nice. However, my Uhaul purchase experience was awful! Lots of miss communication. Information on my account was lost. I was charged for extra days that were included in my purchase. Overall Uhaul online\phone was awful. I would not recommend Uhaul to anyone.

Craig L. on

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Pedro H. on

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Be should that they return the driver licend went they ask. My licend is in texas and I'm in California.

Scott W. on

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Clerk didn’t know anything about U-Haul procedures.

Francisca P. on

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roel N. on

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Great customer service. I was in and out in a timely matter

roel N. on

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Larry C. on

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Excellent no improvement needed

LARRY C. on

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Allisiana D. on

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Great customer service.

Sammie R. on

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Tina G. on

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