Customer did not leave a comment.
Joline G.
Customer Reviews for All American Paint and Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All equipment in very good condition and very well maintained. Monica at Springerville, AZ location (American Paint & Body) provided excellent service with the rental contract, explaining options, and even help with attaching & detaching 6'x12' trailer. Great experience; will use & recommend this location in the future.
SCOTT C.Needs better internet connection. Not the fault of the shop, it is what it is in that area. People friendly. If Uhaul could provide it for them that would help. I recommend Starliink. I also recommend that 'someone' go east and collect some of the 26' trucks to bring back west. I apparently ordered the only one left in all of AZ that isn't broken down... but it was... I got a 20' plus a trailer instead, it was all they had left. Some of my stuff didn't fit, I had to leave it behind. If I had a 26' plus a trailer it would have been better.
Chrissy C.was overcharged for mileage by u-haul
MARK L.Everything was exceptional
BRANDON B.Needs more parking space or better instructions for people to return vehicles. I had to park truck and auto transport trailer partially in an adjacent lot due to poor parking from another customer. Other than that, super easy drop off and easy to find drop box for keys.
ROBERT S.What can I say, other than great experience great people, great trip!!
LAWRANCE C.Acceptable not totally clean
SAMUEL D.I declined the protection package but was charged for it anyway. I was told I would get a refund, but it hasn't happened yet.
MARCELLE M.This location and staff were excellent. This was not, however, the drop off location on my contract. ThT location, Avery's Chuckwagon, apparently stopped being a Uhaul location several months ago, but is still in Uhaul's system, which i didn't know until I pulled in to return the truck. I had to drive around town to find someplace to return the truck.
William T.Monica was friendly and professional.
Patti F.Only place I will rent a uhaul in my area. Excellent customer service!! Thanks, All American Paint and Auto!!!
TARA U.Very helpful and courteous.
HERMAN L.Don't change the pick-up location to 100 miles from the original pick-up place because of a previous customer, we had to travel (gas) for 2 hours, (time) and it could be solved by punishing the drop off customer instead of what happened.
SAMME M.Amazing customer service! Will definitely use their services in the future!
STASHA B.More parking would help.
Randy C.I have no comment Go to the Office and be taken care of ... Fast service....
Larry R. C.My rental truck broke down. The trailer I rented at the same time was unable to perform the work I specified and was unusable. It also had bald tires and the U Haul rep apologized but I am currently still being charged for it PLUS the trailer I had to also rent to do the work intended to begin with.
RICHARD F.Brian gave us the highest quality customer service, more than we have ever had from any u haul or other same type business, and with the best equipment. We had to drive a very long distance and it was so very easy to do a difficult task without having to deal with faulty equipment or unfriendly employees. Thank you Brian, you're the best.
Belle R.Everything was perfect. I am grateful Brian helped me. He is a very nice manager. I could not use the hand truck because the wheel kept falling off. It needs repair.
GEORGE G.Great service and excellent equipment, I will rent this type of trailer again.
Michael A.The truck was riding considerably rough. On the bumps and stuff. Perhaps it's getting a bit to old 168,000 miles
LEBARON D.It was great
cassie D.Brian helped me get the right truck for the long trip to Montana. He was very, very helpful and checked on me throughout the trip.
Jimmy J.The trailer we rented was old and in need of maintenance. The rear roll up door was not easy to open and almost impossible to close. The latch would jam up in the top and would make it extremely difficult to close
Alan R.Went to drop off vehicle at the drop off time, but the facility was closed, I left the keys in the drop box. Called and left a message that I did not have a paper contract, that it was sent to my phone when I picked the truck up. That was the reason a copy of the rental agreement was not placed in the drop box with the keys. I asked for them to call me, as I had some information concerning the truck. (the turn signal was sometimes not working), and also I wanted to make sure everything I needed to do was done. They never called.
Gabriel C.Bryan at All American paint and Body in Springerville, AZ . Was very helpful. He is a good representative for your company. Thanks Bryan Joel Bausewein
Joel B.this is my location and I am not allowed to comment
Bryan P.its a shame that I cant rate my own rental even though I am the paying customer
Bryan P.The gentleman was very helpful. Made renting the truck very easy.
Sandra H.I had to pay extra $64 in mileage due this being closest drop off point
James C.Lakeside AZ didn't have the truck I ordered and I had to drive 5 hours out of my way to this location to pick up a bigger truck than requested. The truck was filthy and filled with sand.
Allison B.The management was very help full .All the equipment was in good working order.
John D.Bryan is excellent and service was superb. no suggestions. Keep up the good service Bryan.
Peter J.Very helpful people.....my kind of place. Fast and efficient.
EVERETT T.Jeff & Bryan do a great job! Very friendly & helpful. Jeff checked my electrical system to make sure everything was working properly & it was. There is a problem with the light on the trailer that needs to be addressed.
Greg H.This is NOT where I asked to drop off. I took it to Avery's in Springerville.
Ruby M.The app made the process much easier.
Louis M.