Customer Reviews for All Around Tree Care
(U-Haul Neighborhood Dealer)

88 reviews

10712 W State Hwy 36   Temple, TX 76502

(254) 986-1157

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(254) 986-1157

10712 W State Hwy 36
Temple, TX 76502

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Maria R. 
Rating:
5.0

Customer did not leave a comment.

john H. 
Rating:
5.0

Customer did not leave a comment.

Jabria M. 
Rating:
3.0

At least warn us that we may need to put fuel at the beginning.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

Bret B. 
Rating:
5.0

All Good

ALBERT H. 
Rating:
5.0

N/A

Corylee T. 
Rating:
3.0

Customer did not leave a comment.

ROBERT F. 
Rating:
5.0

Excellent friendly service.

PHILLIP MICHAEL V. 
Rating:
5.0

Lady in charge got out of her ways to try to help me up with the towing hitch connector, super friendly, understanding, i will highly recommend this uhaul renting place in a heartbeat!

Aldo G. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

STEVEN DALE U. 
Rating:
5.0

She was helpful and knowledgeable. Return was hassle free and quickly done. Thank you.

Carol M. 
Rating:
5.0

Customer did not leave a comment.

Johnny M. 
Rating:
4.0

If the location is closed on the return date (holidays) If returns could be made the next open day ?? Example if someone returns a rental with no one there .If someone comes in & steals the rental . the renter would be responsible for the rental.If gates are open no one there whats to stop them ???

Clint A. 
Rating:
5.0

Customer did not leave a comment.

FRANK C. 
Rating:
3.0

I dropped off after hours, so can't comment on this location

Randy L. 
Rating:
5.0

Made our move fast and easy. Thanks!

Sam H. 
Rating:
4.0

Customer did not leave a comment.

brian B. 
Rating:
5.0

I've got no suggestions to make as is my experience was pleasant.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Jackie P. 
Rating:
5.0

Customer did not leave a comment.

Johnny M. 
Rating:
5.0

Customer did not leave a comment.

terry P. 
Rating:
4.0

Customer did not leave a comment.

Jason C. 
Rating:
4.0

I got the run around for where I was going to pick up the Uhaul. The first place called and switched me to another location. That location then told me the day of that they would not be able to let me pick up the Uhaul at the designated time I scheduled for which then got me sent somewhere even further out of the way. It's such an inconvenience, luckily the place I picked it up from gave me no hassle

Lily S. 
Rating:
5.0

Customer did not leave a comment.

Jil T. 
Rating:
5.0

Customer did not leave a comment.

terry P. 
Rating:
4.0

Customer did not leave a comment.

terry P. 
Rating:
5.0

Customer did not leave a comment.

brian S. 
Rating:
5.0

Nothing to improve. Very professional and friendly and the location was perfect for us!!!

carmen H. 
Rating:
5.0

Customer did not leave a comment.

samantha S. 
Rating:
5.0

Customer did not leave a comment.

brian S. 
Rating:
5.0

Drop off was a breeze! Staff was friendly and fast!

johnny L. 
Rating:
5.0

very helpful and kind making you feel welcomed and a valued customer

Hector H. 
Rating:
5.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

Great site and staff. Was very helpful and made the process very simple

omar A. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

kenny J. 
Rating:
5.0

Nothing, it was perfect and the. Young woman was very efficient and nice. Thank you very much

Sherry E. 
Rating:
5.0

We had a great experience. Great customer service.

steve C. 
Rating:
1.0

Dropped off at a different location

Leisha L. 
Rating:
5.0

Customer did not leave a comment.

justin L. 
Rating:
5.0

No issues with the location, but it was WAY further than the original location I selected near my home. So convenience was hampered but this had nothing to do with All Around Tree Care

Regan H. 
Rating:
5.0

The lady that helped me, I dont remember her name. She was so friendly and helpful.

Troy W. 
Rating:
5.0

Customer did not leave a comment.

BECKY R. 
Rating:
1.0

No one came out of the building for 5 minutes. The new girl was polite. The lady that owned and ran the place was rude and did not explain the return process thoroughly. She was having major computer issues and had a difficult loading in the return information. She said we were over our mileage but that we were given a good rate by the Harlingen location. We did not understand why we were over and she did not explain. When we got home and went through our paperwork, we found that we had over 463 miles on our contract. When we calculated the trip, we only used 415 miles. When called to tell them this the return store did nothing, the area manager Michael Graham said there was nothing that could be done the miles were what they were. Michelle (cannot remember her last name, I do know is spanish) but me on hold and came back and said there was nothing showing up incorrect. I exlplained to each of them that there was no way we put an additional 400 miles on the truck. Our starting point was 1 mile from the Harlingen location, the return store was 2 miles from our current location. I told them why would we want to drive an extra 400 miles in a fully loaded 26' truck. We are over 55 years old and just wanted to get to our new home safely. No one wanted to help us with this situation. To this day, we never heard back from Michael Graham as Ms. Michelle said she would have him contact me. We still have no resolve, but we are out an additional $150 dollars. No way will we or our grown children (who will be moving) will use U-Haul again. We will make sure we tell everyone we come in contact with in person, twitter, facebook and any other sources that come along. Mr. and Mrs. Reed

Dennis R. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Excellent customer service. Will definitely use All Around Tree Care for any future U-Haul rental needs!

Jodie Z. 
Rating:
4.0

everything was great

JUDY C. 
Rating:
5.0

I was very appreciative of the associates at this location. Kelli was very helpful and pleasant. I will definitely be returning to this location for all my uhaul needs.

James W. 
Rating:
5.0

Customer did not leave a comment.

Stuart N. 
Rating:
5.0

The staff was extremely helpful. I would highly recommend.

Jason G. 
Rating:
5.0

Customer did not leave a comment.

Hector L. 
Rating:
2.0

Took too long to return because of computer problems and was told that my refund for early return would be put on credit card.

Pat M. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Paula G. 
Rating:
5.0

Extremely helpful and friendly staff at dropp-off location. Will definitely use and recommend this location in the future.

Brandon V. 
Rating:
3.0

Customer did not leave a comment.

Daniella A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
4.0

Customer did not leave a comment.

cliff H. 
Rating:
4.0

Customer did not leave a comment.

LORETTA A. 
Rating:
5.0

Customer did not leave a comment.

Mae P. 
Rating:
4.0

Customer did not leave a comment.

David F. 
Rating:
1.0

Very poor service pick up and drop off. Extremely rude and difficult process. Difficult return and rude customer service. Dissatisfied completely.

robin M. 
Rating:
5.0

Agent was very nice and even came in on a Sunday to help us get a truck we badly needed.

Joe G. 
Rating:
2.0

Customer did not leave a comment.

Olivia G. 
Rating:
4.0

Customer did not leave a comment.

Robyn S. 
Rating:
5.0

Customer did not leave a comment.

Al K. 
Rating:
3.0

Everything was ok Except when I got to Missouri I found out they gave me the wrong Uhaul

Elsie L. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

Tony M. 
Rating:
5.0

Very sweet people!!!

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Vernon T. 
Rating:
5.0

Customer did not leave a comment.

Jack F. 
Rating:
5.0

The people were great at the drop off. The best part of renting this trailer was getting rid of it.

Stephen F. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R. 
Rating:
3.0

Customer did not leave a comment.

Irene O. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

This is third rental from here. Best experience ever. I've only rented probably twelve times but this is the best hands down.

Wendy R. 
Rating:
5.0

I called and was giving a 29.99 dls rental price, when I got there I ended paying 80 plus dls Employee said she mistake the price with a diff unit. not cool I was already there and have to use the dolly

ENRIQUE B. 
Rating:
5.0

Will definitely use them again! :)

SABRINA A. 
Rating:
5.0

Customer did not leave a comment.

Shena H. 
Rating:
5.0

Customer did not leave a comment.

Billy R. 
Rating:
5.0

Customer did not leave a comment.

Jimmy B. 
Rating:
3.0

Become more familiar with the uhaul computer system to speed up the process of pick up of the equipment.

brian H. 
Rating:
5.0

Tanya was wonderful!

Douglas E. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top