Customer Reviews for All In Shipping
(U-Haul Neighborhood Dealer)

479 reviews

5343 Belleville Crossing St   Belleville, IL 62226

(618) 566-4230

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(618) 566-4230

5343 Belleville Crossing St
Belleville, IL 62226

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MATTHEW T. 
Rating:
4.0

Customer did not leave a comment.

MECHELL M. 
Rating:
5.0

Customer did not leave a comment.

Corey G. 
Rating:
5.0

Everything was perfect

FRED M. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
5.0

Customer did not leave a comment.

DONALD M. 
Rating:
5.0

Great customer service...and nice and helpful touches...like extra masks in glovebox ...

MICHAEL H. 
Rating:
5.0

the entire experience in renting from All-In Shipping was fantastic. Jamie and Brian are great to work with.

Brian G. 
Rating:
4.0

Customer did not leave a comment.

Markia H. 
Rating:
5.0

Hold times on 1 800 number were ridiculous

matthew T. 
Rating:
5.0

Customer did not leave a comment.

dan W. 
Rating:
5.0

Customer did not leave a comment.

ANDREW W. 
Rating:
5.0

Customer did not leave a comment.

BRIAN P. 
Rating:
5.0

Customer did not leave a comment.

Cynthia K. 
Rating:
5.0

Customer did not leave a comment.

TARA P. 
Rating:
5.0

Customer did not leave a comment.

VERNON M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Staff was friendly and helpful. They had the equipment I needed at a good rate. In and out in a few minutes.

John M. 
Rating:
4.0

Customer did not leave a comment.

Angel E. 
Rating:
5.0

Very friendly and helpful.

michael T. 
Rating:
5.0

I initially reserved the uhaul online. When I was scheduled to pick up the uhaul, the location and time of pick-up were changed. I was told on arrival that there wasn't a uhaul available until that am. Moving takes some planning and it would have been great to know this in advance. What if the equipment hadn't been available the day I needed it?

Charles S. 
Rating:
5.0

Customer did not leave a comment.

LISA P. 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

Customer did not leave a comment.

BRIAN V. 
Rating:
5.0

Don't know maybe free coffee

LUKE W. 
Rating:
5.0

Always, always professional and friendly.

EMMA J. 
Rating:
5.0

Customer service is always great. I don't like to rent anywhere else.

EMMA J. 
Rating:
4.0

The only issue. The lock located on the back. To secure. Items placed inside. Was not working. I was not notified. Overall. It was great service. Thank you.

STEPHANIE S. 
Rating:
1.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Jill B. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

This was a last minute discussion, the lady was very help full and patient why we were figuring out what we were doing, nice ride

SEAN W. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

The customer service was fantastic. She definitely deserves a raise!!!

Samuel S. 
Rating:
4.0

Not a clean facility. Very cluttered but this facility is very busy with all types of packages.

james C. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

great customer service...fast and friendly.

DANIEL M. 
Rating:
5.0

This place is great. Terrific people.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

They are Awesome at this location need more like them . Thanks

FRED M. 
Rating:
5.0

Customer did not leave a comment.

KRISTIN S. 
Rating:
5.0

The U Haul Belleville Crossing store is highly recommended.

David S. 
Rating:
5.0

Convenient location and great service

Albert O. 
Rating:
5.0

I had my wife pick up the trailer, she has never hooked one up before. The gentleman helped install the hitch and hook up the trailer for her. He went above and beyond to help her out and I will definitely recommend this location and will use this location again.

CATHERINE K. 
Rating:
5.0

Customer did not leave a comment.

NOEL O. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

NANCY W. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

The very best customer service, Uhaul rental and always helpful assisting with our needs . The only Uhaul rental place we will EVER use. Also great location.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S. 
Rating:
5.0

One major issue -- the container portion of the truck leaked. We had rain for a couple of days in the Belleville/Waterloo area. The rain soaked some of the clothes we had loaded into the "Mom's attic" portion of the truck. Definitely needs to be fixed.

CHRIS L. 
Rating:
5.0

N/A

robert B. 
Rating:
3.0

Cleanings in between uses, wait time for online check in could be much quicker.

Marie B. 
Rating:
4.0

Customer did not leave a comment.

MARTIN M. 
Rating:
5.0

My overall experience was great. No issues at all. And no complaints whatsoever.

KEITH J. 
Rating:
5.0

Customer did not leave a comment.

Fallon N. 
Rating:
5.0

It was quick and friendly service!

gloria H. 
Rating:
5.0

I contract with unigroup and use u haul for all my shuttles when I can't get tractor trailer into the residence . U haul always delivers and the gal at Belleville Crossing goes above and beyond to make rentals go smooth and effortless!

LESLIE B. 
Rating:
5.0

The staff was so helpful and kind. I couldn't have asked for a better experience.

Niraj S. 
Rating:
5.0

Customer did not leave a comment.

Lee R. 
Rating:
5.0

They are always friendly and go above and beyond and best rates!

manoj R. 
Rating:
5.0

Customer did not leave a comment.

jennifer D. 
Rating:
5.0

Great to do business with.

ADAM H. 
Rating:
1.0

The person I dealt with was sarcastic and incompetent. I had no experience with trailers and tried on her to show me. She hooked up the trailer and it bounced around a lot. I thought that's just the nature of the thing. When got home and stepped up to load my motorcycle, the trailer popped off the ball and a nearly fell. This could've caused a terrible accident. She should be ashamed.

dennie S. 
Rating:
5.0

Drop off after hours. Easy online return.

Roland M. 
Rating:
3.0

They gave me a broke down truck and they had new one just sit there I was not happy at all

Rickey W. 
Rating:
5.0

Customer service was top notch!!

Sheila M. 
Rating:
3.0

The van was clean on the inside but there were a lot of bug residue on the windshield. Overall, it was a good experience.

Robin L. 
Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
5.0

Customer did not leave a comment.

Suzanne C. 
Rating:
5.0

Customer did not leave a comment.

Neeshell B. 
Rating:
5.0

Nothing can be improved. This isn't the closest rental business for me but I drive across town because they are pleasant, helpful and vehicle is always clean and ready to go.

KAREN M. 
Rating:
4.0

Based on my experience with U-Haul I would not recommend any locations.

mike W. 
Rating:
4.0

I wasn't happy that the truck I reserved at The Jones Boys, 1111Mascoutah Ave was not available and that I now had to go 20 miles further and have to pay for the extra miles on top of it.

robert N. 
Rating:
5.0

The truck needs to be fixed , needs alittle maintenance. But it did the job

sheera T. 
Rating:
5.0

Customer did not leave a comment.

DINNIS H. 
Rating:
4.0

Customer did not leave a comment.

stephen P. 
Rating:
4.0

Customer did not leave a comment.

Sean R. 
Rating:
3.0

No signal out there only problem. It made the return a little harder.

Natosha B. 
Rating:
4.0

Totally easy and pleasant experience. very friendly and helpful staff.

LISA B. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
4.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Nailesh P. 
Rating:
5.0

Customer did not leave a comment.

Konvonta L. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

Customer did not leave a comment.

stephen P. 
Rating:
5.0

Customer did not leave a comment.

Carl M. 
Rating:
5.0

Great team at the location, friendly, fast, made my visit a positive one

Ernest W. 
Rating:
1.0

Try not overcharging for gas. $50 for a quarter tank is ludicrous. I will recommend U-Haul only to my enemies. As a business, this company offers very little service and the cheapest product possible, while threatening to rake the customer over the coals the whole time. You suck.

Christopher K. 
Rating:
4.0

Customer did not leave a comment.

Judy T. 
Rating:
5.0

Customer did not leave a comment.

Nicole G. 
Rating:
5.0

Customer did not leave a comment.

Adam H. 
Rating:
5.0

Customer did not leave a comment.

Nancy R. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Bryan & Jamie White were cordial and professional. Makes me wish I needed to rent another moving van from their facility. Nice people providing a great service at a fair price.

Michael D. 
Rating:
5.0

Only issue was noone to answer phone when calling for info

Kent S. 
Rating:
5.0

Customer did not leave a comment.

Christopher K. 
Rating:
4.0

George Mell at All American Storage and U-Haul gets the credit for making this a good experience. I wasn't informed that U-Haul transferred our reservation so when I showed up at All American there was no truck. The new location was closed so George made several calls to locate one and secure it for me.

Barb J. 
No reviews have been submitted for this location.

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