Customer did not leave a comment.RICHARD H.
Customer Reviews for All Safe Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOHN G.
Customer did not leave a comment.Ryan P.
Customer did not leave a comment.Christine J. | Overall Experience
Customer did not leave a comment.JENNIFER M.
great place with helpful staffJohn M. | Overall Experience
Customer did not leave a comment.Frank G. | Overall Experience
The truck was so dirty! We complained to them and they did not respond. I have pictures. Would actually like a partial refund. There was dust, dirt and hair all over the dash, seats and floor. The door pockets were disgusting. There were nuts on the floor and other door. Someone spilled something on ceiling and it was very gross. Very shocked.Thoburn D.
Customer did not leave a comment.ERICKA RAIN R.
I would recommend it if they didn't mind their stuff getting really wet and molding that's the problem with the storage unit I had there was always water in there no matter how many dry ribs I put in there it just didn't help everything I pulled out of there was moldy and wetDorothy H. | Overall Experience
Customer did not leave a comment.PAUL D.
Customer did not leave a comment.DAVID E.
Customer did not leave a comment.MARY KAY P.
The person who assisted us was very helpful and help troubleshoot a tail light issue. They even stayed a little after closing to assist us. Thank you!ANNALIESE MARIE R.
Customer did not leave a comment.Ericka R.
Customer did not leave a comment.DIANE C.
You guys rock!Kaila L. | Overall Experience
Customer did not leave a comment.Edward H.
I have rented U-Haul trucks from the long beach facility. I was treated perfect and they are the best people to work with. Thanks guysDAVID H.
Customer did not leave a comment.Tina M.
Customer did not leave a comment.Richard H.
Nothing. Great service.Martin M.
Customer did not leave a comment.Jim R.
Customer did not leave a comment.KENNETH G.
Very nice. Because of distance made arrangements for our daughter to pick up deposit. we live over 150 miles away.REBECCA A.
These folks are always quick and courteousJOHN G.
Nothing, Justin has it under controlROBERT L.
Fix the alignmentKEVIN S.
John the Manager, was very helpful and did his job excellentlySTEVE R.
although I filled out my acct info last week when I rented a trailer, I was required to fill it out again for this trailer rental. Hopefully I will not be required the next time. redundant..Robert J.
No one was available when I returned trailer at prearranged time. I disconnected trailer and placed it where it had been located when I picked it up. The next day I found that they had charged me for two day rental instead of 1 day rental. I spent about an hour on the phone to get my second day refunded only to find out they had not refunded the $8.00 SafeTow fee. I just wrote that off as a loss. Today 31AUG21 I returned to this same location for a reservation only to find they didn't have the size reserved and tried to rent me a larger trailer without mentioning the original wasn't available. I would have gone to the other UHaul in town but they were closed at the time I could be there for pick up. They need some competition as their customer service is the worst of any of the many businesses I deal with. \\DENNIS B.
Great placeCHARLES S.
Customer did not leave a comment.DONALD C.
Totally unhappy about having to drive 200 miles to obtain the truck previously promised near my start point. HORRIBLE CORPORATE SERVICE. UHAUL IS NOT RECOMMENDED!GRAHAM S.
Staff was excellent to work with.WILLIAM L.
Customer did not leave a comment.CLAUDIA P.
Could not find latch to release the emergency brake at first, helps to point these things out before the customer starts driving, otherwise everything was fine.TERI L.
The manager is excellent at customer service. Loved working with himNICOLE MARIA JAN V.
Staff was great. Helpful, friendly, professional.WILLIAM L.
Wished they had the size of the truck we ordered. It was a smaller truck and we ended up having to get another small enclosed trailer. John was very helpful.STUART T.
Very helpful staff!DAN H.
Customer did not leave a comment.JIMMIE NICK C.
Super easy drop off and nice guy.Tracy P.
Customer did not leave a comment.ROSS JOHN G.
Customer did not leave a comment.DONALD P.
Customer did not leave a comment.Lisa J.
Super friendly, quick and easy rental processREBEKAH H.
Timing was perfect and my unit was an exact fit.DONALD P.
Customer did not leave a comment.ROBERT Z.
Customer did not leave a comment.JANEEN W.
They are always very friendly, courteous and helpful.FRANK N.
He credited me the 40.00 for the blankets I didn't receive and credited me the mileage I was missing from the difference of the drop off locations. He was very helpful.and would use again.KELLIE T.
The trailer popped off the hitch 3 blocks from the dealer. Need I say more. Never going back.ROBERT C.
The attendant was very friendly and helpful, and he was not wearing a mask when I picked up and dropped off. I chose not to say anything as this is a small community and I will most likely be in need of this service again, but it did not sit well with me at all.RAMEY H.
Customer did not leave a comment.Fred S.
$30 is a bit expensive for 2 hours use.RICHARD R.
Customer did not leave a comment.RANDY O.
He answered all my questionsEdwin N.
I was stranded in Long Beach on a beautiful sunny Saturday afternoon with a failed charging system on my Harley. I called All Safe and Justin went above and beyond the call of duty. Helped me find a cab to p/u the truck and a whole lot more. Highly recommend. Give that guy a raise!RAYMOND L.
There are other well qualified U-Haul options in the Long Beach area; I believe All Safe is the best choice.RICHARD D.
Had the billing all screwed up tried charging me double then had to stand there waiting for 20min while he tried to get printer to work. Not very professionalWade G.
Customer did not leave a comment.MATTHEW B.
Customer did not leave a comment.Adrienne K.
Onl enclosed trailer on Peninsula. Called day before to save me a 2 hour round trip to pick up similar trailer in Longview WA. Very happy with employee response and assistance.DIRK A.
Have agent receiving the return do an inspection and fuel check in the presence of the customer rather than surprising them with unwarranted charges after they have left the return site.KC L.
Customer did not leave a comment.CHRIS W.
Customer did not leave a comment.ROBERT C.
Couldnt be better !Luana R.
Customer did not leave a comment.David M.
Customer did not leave a comment.AMY S.
Customer did not leave a comment.Ken G.
John is a valued U-Haul employee, he was awesome to work with.Jimmie C.
Customer did not leave a comment.David H.
The staff here were amazing and accommodating when I asked if there was a larger truck available. I would absolutely recommend All Safe mini storage in Long Beach, WA.Kristin C.
nothing fine the way it is!!!Robert F.
The gentleman that helped me did an outstanding job. It was his first day working alone and he handled it like a champ. Very professional and very helpful. Highly recommended.Daniel B.
Customer did not leave a comment.Thomas S.
Excellent service!Harold A.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.JIM K.
Yes maybe if the lived way out on the Pacific Coast. For my friends who do not there, no I would not. It was 88 miles away and off a long two lane road. I tvOS still difficult to believe that your main headquarters have not figured out how to get trucks restocked to the areas you need them. This was supposedly the only 27 footer in all of the Portland, OR. /Vancouver, WA. Area. I understand times are changing but we passed lots and lots of trucks going both ways on our trip across the country. Your management and resupply of those trucks needs a serious re-work. I lost a complete day of packing just to pick up the truck 88 miles from my home (176miles round trip)!kenneth F.
Always excellent customer service at this location.kathy W.
Richard and John have the best customer service. When ever I use U Haul this is where I go.DAN G.
Customer did not leave a comment.Marc D.
They actually hooked up the trailer for me and then helped me test the lights. This is not done at other Haul facilities on the peninsula.DENNIS B.
This location helped me with a reservation, but when I picked up the trailer earlier they charged me. $100.00 more than my reservation. My charge was 600.00 for the trailer, but when I rented the same unit in May it was 200.00 for the same unit and moving the same distance. The Long Beach location blamed it on U Haul Corp. and their pricing. I was gouged by Long Beach and the management there. They took no responsibility and told me to rent equipment elsewhere. Long Beach consistently thru UHaul under the bus and blamed everything and my issues on corporate That wa BS and I would not rent a hearse from the Long Beach locationif that was the only mode to get to my grave!!! The old gentleman from Idaho tells a good story but cannot be trusted!! U Haul corporate listened to my complaint and helped me.... Thank you U Hual Corprorate!Dave M.
Can't improve on the bestGary L.
Drop off was easy and efficient. No worries, no problems!JOHN R.
Great service, good equipment, and friendly staff.Cristian V.
Friendly helpful and great staff, good reliable trailers.Cristian V.
Customer did not leave a comment.janet T.
Professional, very friendly, and helpful staff.CHRIS V.
Customer did not leave a comment.Helen H.
Customer did not leave a comment.james C.
Again the people were good and fast getting me in and outClaudio M.
This location is the best.kathy W.
Customer did not leave a comment.Ronald L.
John was a great Help Will use this U-Haul location againSue R.
Customer did not leave a comment.David H.
Customer did not leave a comment.Michael K.
Customer did not leave a comment.Ty P.
Customer did not leave a comment.HELEN H.
Customer did not leave a comment.Russell Z.
Customer did not leave a comment.DARYL S.
Customer did not leave a comment.Daniel S.