The reason I would recommend them is they were open and they had the truck size I needed. However, make sure that the mileage on your contract matches the one on the speedometer. Mine was off by 14 miles which would have cost me an extra $21.68 if I had not taken a picture of the speedometer when I started out. Also when I got home I looked at the final bill and discovered that the "rental tax" was figured at an 11.4% rate. I had previously rented a U-Haul truck at a competing location and the rate they charge is 8.7% which is the state sales tax rate. I'm not sure what the Grant Road calls their additional 2.7% but I ended up paying 2.7% extra to rent from this location.Jim B.
Customer Reviews for All Safe Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had to go and find a agent to turn the equipment into .Frederick T.
Customer service was excellent both picking up and dropping off. Great staff with great dispositions, they treat the customer very well. Awesome experience all around!!ALEXANDER C.
Customer did not leave a comment.ANTHONY B.
Customer did not leave a comment.CRAIG D.
This has been the single worst customer service experience of my life. Literally every chance you had to make my move more miserable you took up. I will never rent from uhaul ever again.Bradford C.
Customer did not leave a comment.PETER W.
Customer did not leave a comment.THEODORE B.
Not the drop off locationGEORGE C.
Cudos to Lori and Sara in the Sequim office!! They are an awesome team!!! Uhaul is fortunate to have such helpful and patient employees. They worked thru our complicated and complex rental and made it work better than we imagined. We came out the winners plus were very satisfied customers.GEORGE N.