Extremely nice and very helpful will definitely send everyone to this location for their moving solutions
Brent N.
Customer Reviews for All Seasons Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
According to the Web and signs on the door, they opened at 9. The truck was supposed to bethere by 10 plus I had another appointment so we were there by 930. Nobody showed up. We left close to 10. Voicemail spouted the hours but there was no way to get in touch with anybody. If they were going to be late, they should have changed their voicemail. There was another vehicle there waiting as well.
karen A.Went great, no issues.
Larry Mark K.The manager was super friendly. She was the best part of my morning.
Bryan W.Ann is very pleasant to deal with and also very efficient!
Charles B.We called u Hal, directly and had them add days to our rental and they didn't tell us the insurance was charged every day we was under the impression that it was a one time fee.
Christopher Sea H.Having to pick my truck up 20 miles away was a hug inconvenience. Trailer covered in 2 inches of snow and ice. Customer service can't find the keys while I'm freezing out in the cold. Always a terrible experience when I deal with you
David R.I don't have any ideal how you could in prove to be more convenient I was in and out and they were nice as any one could ask for
TIMOTHY K.i had a truck reserved they gave to somebody else gave me a bigger truck which i did not need cost more gas they did not do what they said they would do
WILLIAM E.The women that was there today was rude would not give paper work when I brought it back said I Emile it I have to much do
Clyde Richard Jr I.Piece of shit company
David Ray Jr H.Personal where very helpful
Robert L.Have someone there to go over the equipment
Patric C.The blanket where wet in the plastic bags.
Robert L.Overall good experience, will definitely rent again if I need to. For this rental, I needed to move some workshop stuff, only needed a van or 10ft truck, but neither were available, only a 15ft'er, but that turned out to be really fortunate. The work bench and equipment was a bit larger and much heavier than I expected, would have had an extremely hard time loading without a ramp, was very much worth the extra cost. Truck was fairly clean and in good shape. Check out was easy but a bit slow (few unmarked dents, wrong fuel level) - customers need to be sure to check everything thoroughly before driving off.
Chris D.Super easy to reserve what I needed. Lady at front counter was very nice and helpful. This is the 2nd time I've rented from this location. I will rent from here again when I need to.
JOSHUA H.Great customer service would recommend them to anyone.
Timothy Scott M.Making reservations by computer is useless! The Representative does not under stand your system!
Moses D.10 thumbs up
Peggy C..are sure the trailer works o. The equipment because the braking system did not work on the trailor
Joel A.The phone and internet were both down at this location when I went in to pick up my truck (not their fault, obviously). Since the lady working the front desk couldn't look up my reservation online she used her personal cell phone to call and have my reservation redone. She was exceptionally nice and friendly! The man she called was friendly as well, only issue was that the drop off time I'd originally chosen online (4pm the next day) didn't get put back in when my reservation was redone. Not a big deal, just put a bit of a time crunch on unloading this morning to get the truck back by 9am.
Anne C.Not sure if u can improve the lady in the office was very nice and helpful and u had 3 items I needed in stock
George B.I was very happy with the service friendly and very helpful
Randy W.Very helpful.
Stephen J.All went well. Thanks.
Michael Fairon P.The service was fast and friendly. I will use this location again.
Steven B.make sure the clocks in the trucks are right mine was an hour off which made me later than i thought i was so i got there after they closed when i thought i had a half hour yet.
Harley Lee Jr F.I personally think the .99 cents a mile charge is too much. I think with the economy the way it is right now, and gas prices so low, your mileage price is too high. Will probably never rent again for what we needed this for, to haul lumber. Cheaper to pay to have it delivered.
Larry M.The truck was dirty at the pickup place . Not sanitized.
Larry B.Same Comments as for pickup point!
Danny T.The trailer was in acceptable range, better computer system. The lady has a problem processing my request
Robert B.It was a rainy day, the check in clerk handled almost everything to the point of delivering the final paperwork to me in my vehicle.
David Avora D.They were closed
Harold Russell T.Nice place
RICK R.More help on the front desk!
CARL M.We drove in a lot of rain cargo trailer leaked we had a lot of wet damage to are cargo
Kenneth R.Sherry Snyder was very sweet and full of much needed information!
Danny T.I have used this location several times and always get great service.
gregory S.no improvements . Excellent U-Haul dealer.
Kevin R.Truck I had needed windshield wipers replaced.
Matt G.