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Justin L
Customer Reviews for All Seasons Towing & Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super easy drop off
Christopher SDid a great job. Will use again. Thanks
RICHARD FDennis was amazing and helping me and my Dad get a truck and trailer rented on July 4th. He was polite, and when faced with some challenges with the computer, he was calm and determined to see through our rental process. This had a huge positive impact on our holiday weekend.
CLINTON EStaff was so nice and helpful. Easy pickup and dropoff. Will definitely use this location again. So much easier to have people rather than dealing with a lockbox at other locations.
AMIE TSuper friendly, great location
WILLIAM PThank you to Vivian for providing excellent customer service
MICHELLE GThey provided a truck with no advanced notice and were very kind and helpful.
JAMES Vopen earlier! I had to kill an hour I did not have...
ROBERT SRented a trailer and had to drive 400 miles to pick up furniture, etc and bring it back! Trailer was perfect and very stable. Was also clean and problem free. Saved me over $1200 on a one way truck! Very happy.
Patrick DThe employees were very helpful and showed great customer service
BRYANT NThe attendant at this site was friendly, efficient and knowledgeable. He hooked me up and had me on my way in no time. Easy access in and out.
James SThe shop was a garage shop. The person was friendly and the location was easy to find.
Edward PSuper nice people
RICHARD GNo improvement needed, this was a very easy and quick experience. The gentleman was very kind and I appreciated it.
Paula SWhile the equipment was very clean there was a mechanical problem near Red Bluff, CA. The fact that you immediately stepped in to solve the problem after being contacted is to your credit.
Albert LWhen I picked up the truck the entire floor of the vehicle was covered in mud. I was handed the keys in a dark lot which made me a little uncomfortable. I left with the truck and took photos of the muddy floorboards. When I returned the truck, in the very same condition, I was charged a $25 cleaning fee. I used the truck for a few hours and only put 18 miles on it. When I called to ask about the cleaning fee, I was told it would be looked into but have not heard a word back.
Kristin LVery lengthy and complicated check in system. It was pouring rain and cold and the system kept glitching!
Jennifer REmployees were super helpful in diagnosing a wiring issue with the trailer! Keep up the good work
Christopher HIf equipment is not present then change contract.
Jonathan T