The girls in the office are amazing. My service was quick and efficient. I had a cup of coffee that was offered to me. What great customer service!PABLO JESUS L.
Customer Reviews for All Storage Canyon Gate
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cindy was great and hooked it up !!!Jeffrey B.
Customer did not leave a comment.ROBERT G.
Easy rental and friendly customer service.MICHELLE KATHLEE M.
Nothing. All Storage Canyon Gate is absolutely the best Uhaul location in Las Vegas.JIM WILLIAM F.
Customer did not leave a comment.WAYNE EDWARD B.
I can't imagine anything could make it better. Price was reasonable. Equipment and service were excellent . And Cindy was GREAT! Thanks for a great experience.MICHAEL PATRICK F.
I was given a van that U-haul claimed had a full tank of gas. When I filled up at the end of my rental (which was only about 16 miles and 1 hour) I paid double the amount of gas I should have needed. Obviously the van had not been full when I received it. I asked Cindy at my location to address the issue and she refused claiming there was nothing she could do. We are only talking about ten dollars or so. Not a large amount of money. I requested she take the amount owed out of the amount I was charged for the rental or per mile amount. Again she refused to do any compensation. Didn't even offer to provide a credit of ten dollars for a future rental. The customer service at the location has really disappointed me and I will not be using this location again. I will be contacting Visa regarding these charges.KATHLEEN JERI P.
I was very happy with the staff there was very nice and helpful. I do recommend my friends and family thereTONY CHAU H.
I received very good service for my first time using this company. I don't see any need for improvement.Arsenia E.
This is the friendliest and cleanest location. I will only rent from this location. Their customer service is outstanding. Friendly and fun environment. They offer coffee, water and cookies. I will recommend this location to everyone!CINDY ANN L.
Have the online check in working. I had to wait another 2 hours to wait for the office to open to get my rental.WESLEY GIT HOY L.
Cindy always makes us feel welcomed and is always very helpful to us ..thank you again CindyPAUL ANTHONY S.
NO improvement needed. This is the BEST experience I have ever had renting a U-Haul. The team was amazing, the managers amazing! 11/10 recommend!ERIC LEE E.
Customer Service was A1CARMEN ISABEL W.
Customer did not leave a comment.GARY WARREN F.
All of the employees were so friendly and went above and beyond to make sure my moving experience was as hassle free as possible.JEFFREY PAUL M.
Cindy, Paul, and Iris were really helpful, a great team A plus. I definitely would recommend this business to my friends and family. They gave me expert tips and advice on the van and the storage space I rented . Thanks guys, I couldn't have done it without your help !!NANCY LEE S.
The only thing I would say would make people, at least in current time, feel more safe, they could wear a mask when dealing with customers. I understand they all work together and are basically in a pod. I am not a hater. Just a parent of a child so young she can not get vaccinated. We just don't want to win that lottery. That being said. They are very kind. They keep the place hospitable, with some candy and water offered. I very much liked the service.BOYD G.
Cindy went over and beyond her customer service to me. I had a bad experience and monies owed and she took care of me in no time. She was so quick when the system was down to redo a new rental and help me with my past one that I have been calling and hold for over a hour a time. 3 separate occasions I called and it's annoying beyond words. So Cindy is amazing and really should be recognized for getting it done! Lol I appreciate you and know we will do business with her in the future â¤ï¸ Sincerely, JenniferJENNIFER ZALESKI W.
I have always enjoyed going to this location for storage or vehicle rental...the people working there are always awesome ðŸ‘ŒGERALD WILLIAM D.
The Storage and UHaul Team were outstanding and helpful. They made sure I was well taken care of. I will certainly recommend them and use them again!JOHN G.
Customer did not leave a comment.RUSSELL ALAN K.
Customer did not leave a comment.ATKINSON JOSEPH C.
This was the _BEST_ truck rental experience I have had. The folks at Canyon Gate were fast, professional, and were easy to work with. I would recommend them to anybody! The truck was in early, and they gave us a call to see if we wanted to take it early. Thanks!Willis C.
Great customer service friendly and available for all questions, highly recommendWILLIAM EDWARD D.
Nothing.. They gave very good customer service.DENISE B.
Customer service was great.Ryan C.
Everything about our experience was excellentDEBBIE F.
I had a great experienceSYDNEE S J.
All good! Thank you!MICHAEL J O.
Never have I ever had an experience quite like this at a U-Haul. To say it was perfect is an understatement. Overwhelmed by the friendly courteous attention! Thank you. You have earned all my business!JILL LEIGH M.
Everything was excellent, thank you for your service.ELENA R.
The staff at Canyon Gate are warm and friendly. The service is always over the top. Cindy, Paul and Iris provide amazing customer serviceDELYNN M.
Customer did not leave a comment.RICHARD S.
Everything was exceptionalKYLE LEE R.
Truly they gave me the best Uhaul Experience I have ever experienced in my lifetime. I've been to a lot of different regions of the United States both as a child and as a adult. But the overall experience and quality customer service you can't really go wrong with this location or the management style. Truly a one of a kind experience and all I did was rented a trailer for a few hours but the entire experience was SIMPLE!JONATHAN MICHAEL B.
Customer did not leave a comment.Nicholas B.
Staff at this location are fantasticWILLIAM HOMER D.
Fast easy process.Dawn O.
This place was so welcoming and so kind!! Love the old school customer service !! Thank you for having patients with me!! I highly recommend people to come and get the U-Haul or their storage here!! Thank you again Chris and staff ðŸ˜ŠMARINA RAMONA G.
Customer did not leave a comment.ROBERT DURN C.
Off hours return online did not work for me. I tried following the instructions and watched YouTube but website did not have an option for return. I was using an iPhone.LARRY D.
Customer did not leave a comment.KODEE M.
Customer did not leave a comment.Iris G.
Excellent experienceJo P.
Customer did not leave a comment.STEVEN LLOYD A.
Customer did not leave a comment.DOUGLAS PATRICK O.
Excellent and everything was just rightJERROL ARIEL H.
Customer did not leave a comment.FABIAN GUILLERMO V.
Nothing, the staff were excellent, friendly and knowledgeable. All the ones I met at this facility were also very helpful. Ordering was easy and the hand back was great. Much better than the big rental companies and the package price was brilliant.Royston C.
Awesome service and excellent vehicle. I give them five stars ðŸŒŸDANIEL S.
Staff was extremely nice and very professionalKatrina L.
The ladies were very professional and welcoming. It was a very pleasant experience.LA L.
Ruth & Iris was awesome!ALLAN CARL M.
Customer did not leave a comment.KEVIN D C.
They were so nice!!!JAMI TAYLOR V.
Leave it alone, if it aint broke don't fix it. Fast service picking up the trailer, and I arrived an hour before the location opened to drop the trailer off, and she came right out and checked me back in. A fantastic rental experience.WILLIAM RUSSELL M.
Customer did not leave a comment.Terrell E.
Customer did not leave a comment.JEREMY F E.
Customer did not leave a comment.MICHAEL EDWARD L.
Customer did not leave a comment.IMARI NIGERIA KI B.
The staff at this location is professional, personable, and efficient. I would recommend anyone with rental needs to book with All Storage Canyon Gate.ANDRES THOMPSON R.
Customer did not leave a comment.SHAYNE ADRIANNA S.
Customer did not leave a comment.WILLIAM VICTOR B.
Great people at this location.TARINA KAY P.
Customer did not leave a comment.BRIAN AUGUSTUS B.
Customer did not leave a comment.Jessica F.
Customer did not leave a comment.PETER ENDRE D.
Great service from the time I walked in the door. Clean and friendly office, warm hospitality and quick service. Thanks, will definitely use and recommend this location again.BONNIE F S.
no commentsATKINSON JOSEPH C.
Great location, great people, will use again!Joseph R.
Lovely Staff and service. Truck was clean. Thank you!MONIQUE DENISE R.
Nothing - the staff at this location were very friendly and professional.VALENTINETHOMAS B.
Love this location and the people who run it! They are always there for us when we need them with a smile and an unmatched professionalism.CHRISTY L S.
They close too early. Truck had nearly 100k miles on it.KANDI KAY B.
Customer did not leave a comment.ROBERT TAKEO T.
I liked the attention they are very professional sandy.Thanks for your time . Thank youMIGUEL ALBERTO R.
Very nice and helpful people working at the officeMOSES H.
Customer did not leave a comment.JUAN C DINGSLASA A.
Great staff! Very friendly and efficient!JONATHAN MATTHEW G.
Customer did not leave a comment.DANIELLE ANN S.
It was a smooth transaction. Keep it upALAN CABAL B.
All was Great ðŸ‘ðŸ¾JACQUELINE MARIE W.
This was a very nice location and super friendly. Uhaul had a website issue and they were great with communication. Highly recommend.STEVEN FRANCIS H.
Customer did not leave a comment.GREGORY B.
Loved that they offered ice cold water both in the office during check-in and before I drove the truck off the lot. Attention to details matters to me.IAN AUGUSTINE S.
Customer did not leave a comment.Kevin C.
The staff was very courteous and friendly. They made the process very simple and we would definitely rent from this location again!Brian S.
Very professional excellence service..ROBERT A.
Cindy and Paul were great! A wonderful experience. Thank you!DENNIS JON R.
Customer did not leave a comment.KEVIN K.
Customer did not leave a comment.LANNY WAYNE L.
Nothing, everything is alway great customer service here at the 8055 W. Sahara location Ive been coming here for years, they always have a U-haul Truck when needed and the location is always clean and organized.STEVEN SHELBY S.
Hassle to navigate the u haul site to book a truck. Had to create a whole new account because it wouldn't recognize my email even though I booked a 26FT u haul the day before. No issue with the location, just with the uhaul site overallBRIAN TIMOTHY B.
The staff was outstanding! The service compares to none. I highly recommend. They check all the boxes!TYSHA B.
Customer did not leave a comment.PABLO T.
The lady working that day was very nice and accommodating. Facility was very niceCAROLYN K.
Customer did not leave a comment.Lukas N.
It was small and there was no parking.Glen B.