Kyleigh Wilks in the Bullard, TX location provided the most Positive Outstanding Customer Service and was so very helpful from pickup to drop off making the entire experience completely stress free!
Keven E
Customer Reviews for All Tex Storage Bullard
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a little tough to find since the road signage is actually in front of another building. But once we found it they were very nice.
DAWN GFriendly, helpful and courteous!!!
MARIE BOverall experience was great will use again if needed very satisfied
RONALD PPerfect!
ROBERT SGreat attitude and always a big help!
JOHN HNothing at all
TROY SThis facility was closed when we arrive, but had a flyer on the door explaining to go onto their app. It would have been helpful to have a QR code or a link. It was frustrating when signing into our ticket online and it saying to return the uhaul at a Tyler address when we request the Bullard address we turn the vehicle into, and now seeing a Bullard uhaul drop off in the review. Clear information and staff wiling to help would have been appreciated.
carrissa bWe just did drop of 24/7. It was easy.
robin mGreat experience! Thank you!!
JENNIFER DGreat help throughout the process.
DONALD SCar trailer not working and no others available and I was still charged for it. Very incompetent people
JOHNNY EI dropped off after hours but had no issues at all. The online step by step process made it extremely easy.
KYLE LFriendly and helpful
GUADALUPE RQuick, easy and super helpful! Great experience!
Jennifer DI gave a list of issues with the truck I received to the guy who checked me in in Garland yesterday. There were several issues with the truck. Kylie (Bullard location) assured me that although the tire pressure system light was going on the truck was okay. Once we got the truck loaded and on the way there was a grinding noise (sounded like coming from right side) that occasionally sounded when the truck was waiting at lights, and also when it was in motion between 25 and 35 MPH. Driver door has to be slammed hard to close fully. New item just remembered: side view mirror driver side gets out of correct angle when slamming the door shut. Guy in Garland assured me the truck would be pulled out of service until all of the issues I identified had been investigated. I hope that includes being repaired before it goes back into service. Truck is only about 1 year old.
Diane TNothing. Great service
Jim RThe Girls working at this location went above and beyond to ensure that I had the correct connection for the Car Dolly and explained and showed me good safety tip for towing a car. Very nice, fast service and professional.. I would highly recommend this location for any and all your UHaul needs.
Jimmy SBoth tires had leaks. The driver side tire I had to fill every day I used it.
Frank HMy reservation was not at this location. It was moved without anyone telling me that, until I arrived to pick up my unit and they did not have it and sent me here. This place was very helpful on getting me going via phone conversation.
Jason CBased on my experience, I’d say that this dealer gives 5-star rated service to all their clients.
Ed JEverything was just fine
Neil MWent smoothly
Gary EThe girl who helped us was so sweet and knew exactly what to do to hook up, place our order everything. 5 stars for her!
SHARON SNot much The girl who checked me in was effective efficient and quick Checking out was simple Great
Larry WThe young lady at this site was very knowledgeable about her job and the truck was clean. We had a little trouble with the ramp not closing properly so that we had to work hard to get the door locked. But overall it was a good experience.
Laura MFor me loved everything.
Jorge CVery professional and helpful.
Richard DVery friendly and professional.
Frank BAll Tex helped me with a major issue - MY FAULT - and they worked diligently, politely, and bent over backwards to help me out! I am so very grateful to them for what they did to help me with my mistake! They were FANTASTIC!
BETSY RGreat customer service
Leanne KGreat experience no complaints
Dorothy RKyleigh Willks did an excellent job at start and finish off our rental experience.
Lyndon EThe truck was dirty and did not have the furniture covers and flat cart I had ordered. People were courteous, but using your app on the weekend was a horrible experience!
Kerry SVery nice people, thanks.
Christine ENothing. Awesome service, and equipment
Jim RAbsolutely!!
BRENDA GThe attendant that helped process, me with U-Haul was very courteous and attentive. I would recommend my friends to that location
PASKER WGreat job. Smooth, easy transaction.
Michael HBetween the email system and U-Haul app, neither of which was any help, this isn't the fault of any person I interacted with at True Value hardware or Fair View Auto. I had to go on faith and phone calls to ensure the dropping off of the trailer was documented and I wouldn't be held liable for U-Hauls inability to mesh communication between their email and app systems. None of this is a reflection on the humans I interacted with to do what I needed done.
KEITH KBRand new in a small town. Great location lots of choices. Great reception.
robert sJust dropped the tow dolly off and left after notifying the office.
Christopher MThis location is fantastic and the associate I dealt with was very professional. A very well run and maintained place.
Rob TThis was my best U-Haul experience ever! I’ve used multiple places and I will only use this one from now on. The young lady that helped us, Kyleigh, was very knowledgeable and helpful. Stellar communication skills!
LINDA BCustomer service was very good. I was very happy how it all went
Neil MIt was a little pricey.
Clint G