Customer Reviews for All Tune and Lube
(U-Haul Neighborhood Dealer)

32 reviews

5310 Airport Hwy   Toledo, OH 43615

(419) 474-2778

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 7/29/2021 - 7/31/2021: Closed

Services at this Location:

Contact Us

(419) 474-2778

5310 Airport Hwy
Toledo, OH 43615

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 7/29/2021 - 7/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Bailee T. 
Rating:
5.0

Pleased with the locations quick response and professionalism. Highly recommend anyone to this location

Tracy J. 
Rating:
3.0

Customer did not leave a comment.

ARVEEDA B. 
Rating:
2.0

NO EMPLOYEES WERE WEARING MASKS!?!? I am glad I brought antiseptic wipes and hand sanitizer, as I had to wipe the entire vehicle down before use. If employees are not conscientious enough to wear masks, I had no confidence they wiped down the vehicle before renting. Gas gauge on vehicle was off by 1/4 tank. Hard-copy print-out depicting gauge position was also inaccurate. Combination of the two caused me to "donate" $8 more fuel than I used. Not a large amount of money, more the principle. Small amount of debris in cargo compartment.

jeff H. 
Rating:
5.0

Very helpful and prompt.. good service

Steven W. 
Rating:
5.0

Customer did not leave a comment.

Lona Y. 
Rating:
5.0

The staff was extremely friendly and helpful.

Mindy B. 
Rating:
5.0

Customer did not leave a comment.

Rod K. 
Rating:
5.0

We worked with Bob and had a very easy time returning the truck. We will use this location for future rental needs.

JOHN KELVIN Z. 
Rating:
5.0

nothing can be done to improve my experience because my experience was perfect

Adam R. 
Rating:
1.0

The guys at the counter were really cool, professional and honest, however, I ordered a 15' truck for a time critical move and they gave me a 10' truck. I was only able to complete maybe 2/3s of my move in the time I was given. I also ordered a furniture dolly and they gave me an appliance dolly (not that big of a deal). Not having the ramp that the 15' truck would have came with, made this move incredibly difficult... I recieved the truck at almost a quarter tank of gas and was told to return it to where it was at. I filled the tank with gas past the point I recieved it at and was still charge a ridiculous sum. Spent close to $100 for an incomplete move. We will have to rent another small truck now. I believe the major issue was that the place we booked our Uhaul at (through U-Hauls website), only carried certain vehicles and equipment. U-Hauls website should not allow you to book vehicles/equipment with a place that does not have the inventory. Extremely disappointed.

Alex C. 
Rating:
5.0

Great place to work with, very helpful with everything. I would recommend them if you need to rent anything UHAUL!

Richard L. 
Rating:
5.0

Great job by service people. Great experience.

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

Steve L. 
Rating:
1.0

Was made to buy the insurance even though I declined I was forced to.

Patrick F. 
Rating:
4.0

THE APP STILL DID NOT WORK FOR DROP OFF EITHER. Went through all the steps and then kept saying “Error could not process request.” Was forced to go inside and talk to someone yet again. The man working helped me a lot and he ended up just checking the truck back in for us on his phone so we could leave.

Jeffrey P. 
Rating:
5.0

All good.

DOUGLAS B. 
Rating:
5.0

Totally opposite experience as the pick up! They were attentive and on top of things

Robert B. 
Rating:
2.0

Make sure you have all the necessary items requested (dolly) in the truck before the customer leaves the lot.

Anne D. 
Rating:
4.0

Customer did not leave a comment.

caleb M. 
Rating:
5.0

Customer did not leave a comment.

Corbett J. 
Rating:
1.0

Online check-in was terrible. The app kept saying there were errors processing my request. Had to call customer support because the drop off location was closed. Then I was charged $25 for not completing the check-in on line, even though it was impossible to do.

Tom G. 
Rating:
1.0

Didn't have the dolly or the moving blankets that were a HUGE loss in time! No one informed me so I could change pickup location. Missing wardrobe boxes, also. When returning, we were unable to return online. Not a great experience, and due to no blankets and dolly, I will pay to have the rest moved by a moving company.

Carrie S. 
Rating:
4.0

Customer did not leave a comment.

Jon A. 
Rating:
5.0

Customer did not leave a comment.

Douglas F. 
Rating:
4.0

Customer did not leave a comment.

Robert G. 
Rating:
3.0

Customer did not leave a comment.

Julie W. 
Rating:
5.0

Customer did not leave a comment.

Stuart K. 
Rating:
5.0

Customer did not leave a comment.

Nancy L. 
Rating:
5.0

Customer did not leave a comment.

Lakara A. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Very friendly and professional

robert M. 
No reviews have been submitted for this location.

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