Customer did not leave a comment.RONALD K.
Customer Reviews for Allens Gulf
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.William K.
They were very helpful and I would certainly reccommend allens to anyone looking for a UHaul.JUDY M.
Customer did not leave a comment.Doug W.
Excellent service!BARBARA T.
Customer did not leave a comment.Anthony S.
Uhaul should accept responsibility in ensuring their vendors can handle refunds when necessary. I'm very disappointed that they couldn't refund the expense I incurred when having to purchase windshield wipers for a Uhaul rental.Carl C.
great customer serviceRon B.
Customer did not leave a comment.dan M.
Customer did not leave a comment.Jennifer S.
Has it AllConnie C.
Customer did not leave a comment.Rachel H.
Pickup and drop off were easy and the staff was friendly and helpful 👍Tanya D.
Customer did not leave a comment.Anna R.
Truck broke downJason A.
Allens Gulf was exceptional, very fast no hassle service. Check in and hookup less than 10 minutes, drop off, less than 5 minutes. Will definitely specify them in the future for all my trailer rentals. I have used 3 other U-Haul locations in the Asheville, NC area and they are the Best!Scott D.
Customer did not leave a comment.David S.
This was the best UHaul experience I've had. Check-in was smooth and super quick. I'll use Allen's Gulf again.Letitia W.
I don't remember what the man's name who helped me was but he was amazing. Super friendly and welcoming, very helpful through everything and extremely patientBrielle C.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Kerri H.
Allens Gulf staff were friendly and efficient. I will be renting from them in the future.Mysun D.
Not much time for me because so busy but all goodGary B.
Customer did not leave a comment.Carol S.
The truck I rented wouldn't start unless you turned the wheel and all this other stuff and it took and 10 minutes to get it started Everytime and he wouldn't let me get another one. There was trash in the truck, I took video of some other good. Please rent people better cars, we work hard for our moneyDonald C.
Customer did not leave a comment.Jeremy J.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.Jaclyn R.
Customer did not leave a comment.Becky R.
Customer did not leave a comment.Justin F.
Customer did not leave a comment.Kyle A.
I thought I had been double charged and called to ask and the man who answered was completely unhelpful and when I told him I was just trying to get information on why I was overcharged the man hung up on me. Would not recommend this place of business at all.Maria M.
Customer did not leave a comment.Rickey L.
Great place with even better people!Gwen C.
Great location, easy access and staff were very courteous and helpful.Bob C.
Allen's Gulf is GREAT! They are so easy to work with and stepped up when Browntown Moving let us down. I'd highly recommend Allen's Gulf - they made everything super easy.Larry J.
Great service, friendly folks, very convenient location.David W.
Nothing! The staff was amazingâ€”fast, efficient, friendly, and professional.Kimberly G.
Customer did not leave a comment.Jeff H.
Customer did not leave a comment.Bill P.
Polite and convenient.Jerry R.
Smoothest/easiest drop off so far. Store was open, and staff there saw me pull in and immediately came out to wrap up my rental. Took my keys, quick check of cargo area, and away we went. Didn't have to do anything with the app.Keith R.
Customer did not leave a comment.Annie L.
This is a great location at a very reasonable price management was very on point!!!Gary S.
Customer did not leave a comment.D. Tyrell M.
I actually went in person to Browntown Moving on Monticello road and reserved an auto transport that was sitting on the lot. I received a phone call from U-Haul the day before rental and they stated he had no transport in stock, I would have to go to Allens Gulf. I called Browntown and he stated U-Haul just came and picked up the transport for no reason. Allens Gulf told me that Browntown rented it out from under me and they were know to do that. Browntown moving is very un-professional and I WOULD NOT RECOMMEND. Allens Gulf was great, very professional and I would HIGHLY RECOMMEND!Doug R.
These guys are the best in town for your Neighborhood Dealer. Really the best in the area regardless. They broke alot of records during the Covid pandemic and kept the doors open while they did it. Allen Watts knows how take care of his Customer and his Team. Check them out for all your UHaul needs. He also provides automobile repair on the same. You can actually get your car service while you are renting your UHaul.eloise B.
Gentleman behind the counter that early morning was very helpful and patientAndre M.
Customer did not leave a comment.glenn M.
Customer did not leave a comment.PAUL S.
Very friendly staff.Forrest C.
It was an easy process to rent and return.Good people to work with .john T.
Great service and location.RANDALL W.
I'm glad I was just dropping off.Julian M.
Customer did not leave a comment.Susan L.
I have rented MANY U-Haul trucks and trailers over the years. Uniformly, they truck cabs are not clean. This one was not clean. I used mild soap and water to clean the gunk out of the cab, and I cleaned the sprayed soda off the windshield. I scrubbed the truck's interior, because my moving help was going to accompany me to my destination. The cargo box was not swept thoroughly, and I had to sweep it closely before adding my personal belongings. Mechanically, the truck operated fine. It did not give me any trouble. As for Allens Gulf station, wow. The place is cluttered, dusty, and confusing. Typical for the region.Patrick O.
Friendly, knowledgeable staff. Would rent from here again, 10 out of 10!Brian W.
Staff was friendly and helpful. Quick check out/in process. Would happily rent from them again.Lisa C B.
Customer did not leave a comment.Mary C.
Great customer servicebrian K.
Best place in town for a truck rental. Friendly, helpful staff and great priceStephen K.
The gentleman that helped me was amazing! Very knowledgeable and great energy. Assisted me but didn't over power me. Like most places they want to do everything and all, but with them they let me lead and helped where I needed. Hands down best place/experience I've had.David P.
Customer did not leave a comment.Megan B.
Customer did not leave a comment.John M.
Customer did not leave a comment.WILL G.
Friendly service!Sinjon S.
Excellent customer service! Friendly and fast serviceAndrea G.
Customer did not leave a comment.Patty R.
The guy who received us stepped up to back the trailer into its parking spot when I clearly couldn't. Quick return; great service.Chris D.
Very rude people work here.Rachel A.
Great service. Easy return.Terry E.
Super friendly employee that checked my rental back in.Kelly V.
Filthy office and thick with cigarette smoke.Joseph P.
Customer did not leave a comment.William L.
Customer did not leave a comment.Alton D.
Customer did not leave a comment.James G.
Customer did not leave a comment.Paul S.
Service person was friendly and helpful. The whole process was very easy. Plus they even have a gas station on site to fill the tank when you are doneâ€”and the price at the pump was less than other nearby stations. Good experience overall!Danni I.
Everything is great how it is .IRMA V.
Customer did not leave a comment.Kevin S.
I ended up returning the vehicle a day early, but was told my final price would not be adjusted. The person said that was a U-Haul rule. I don't think I've ever been told that. Bummer!alicia H.
Customer did not leave a comment.Marty B.
Very friendly helpful folks at Allen's Gulf:)Graheme P.
These guys were amazing in every way! Can't thank them enough!Christian R.
The Manager was great to work with, quick to get me checked out, worked out parking for my truck while I moved. The check in was also easier than I have ever had before. Thanks I would highly recommend to eveyone.Richard B.
Have used this uhaul location 3 times now and each time they have been so friendly and helpful. Great trucks, better people. Thank you!!!Charlotte D.
Customer did not leave a comment.gavin I.
Customer did not leave a comment.Kelly J.
Customer did not leave a comment.NANCY W.
I had the worst experience from start to finish with two different locations and also customer service. I can't even type out everything that happened because I'm so upset. Both location's weren't even there during business hours. Second location reservation was at 8am and no one who worked there showed up until 8:45. I didn't leave until 9:15am for an 8am reservation. The coupon that customer service gave me to use towards my final cost was never sent. They said it bounced back. I tecieved it after I paid. I told the guy when I dropped off truck that I had a case open for a $35 discount (and that was because of the problem at 7:15 am, before this major problem occurred) he hit the button and said I paid already. I can't even get everything out. I'm so upset about my entire experience. I now have a coupon that is useless to me. I have no plans of moving in the near or distant future. They finally reopened case but the place I picked up Uhaul that made me an hr late are the people it's going to.dominique M.
Customer did not leave a comment.JOSEPH S.
Customer did not leave a comment.Amy H.
Customer did not leave a comment.BRIAN H.
Herschel was extremely pleasant and knowledgeable. He even printed out the receipt for us. He went the extra mile.Kent S.
Customer did not leave a comment.Jacob M.
Very helpful staffRichard L.
Gave me a truck with no AC on 85 degree day. And didn't offer a another truck after I told him He had 4-5 trucks on the lot Wouldn't. let me park my car on his lot for a hour. Worst place I ever rented from. I would not recommend going there next time I will go elsewhere. They don't take care of their trucks. Truck was dirty. Home Depot has a better deal on tucks. And the AC works.GEORGE D.
Customer did not leave a comment.Olivia L.
Customer did not leave a comment.debbra B.