Customer Reviews for Allens Gulf
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Allens Gulf
Phillip H. on
Outstanding customer service.
david A. on
These guys are nice n quick n easy to deal with. I have rented from them multiple times now.
Dustine C. on
Everyone is always extremely friendly and helpful.
josh D. on
Very smooth and enjoyable experience. Staff was kind and friendly!
Gary D. on
Very friendly, helpful service. Plan on using them again.
William N. on
They were super-friendly and very helpful, easily one of the best U-Haul Franchises in the area.
KIMBERLY H. on
Truck tires were low on air. Windshield was filthy. Charging ports for gps did not work. No wiper fluid in truck. Sales rep was friendly and helpful but the truck was in horrible condition and make the trip miserable .
mona H. on
Excellent. Friendly. Professional. Helpful.
Katherine H. on
Very friendly and professional. I will recommend them to others.
eddie E. on
The staff were very friendly & helpful.
rusty L. on
I had a terrible experience with uhaul and their customer service. Will never use them again.
patrick F. on
The box of the 20 footer leaked onto a custom piece of furniture caused it to swell.
Steven G. on
Great personal service.
Lyon B. on
Enjoyed warm and friendly interaction with the staff at Allen's Gulf while picking up ad returning the vehicle.Vehicle worked perfectly.
Catherine B. on
Very busy place . Could have used more staff. Also inconvenient that we could not leave our car there for the hours that we had the rented truck. Staff very nice and helpful.
Jennifer R. on
Wonderful people and service!
Timothy L. on
The U-Haul/Gulf Oil Station is booming. They need more room. Cheerful, responsive and quick service. Thank you.
Tim H. on
Good service
Benjamin F. on
There were flying insects inside and out of the cabin. I could not get them all out. I thought they had just fallen from the trees above the truck when I first picked it up but it was clear soon after that the truck was completely infested with them. There were dozens in the passenger door jam - falling down when the door was opened.
Richard A. on
Friendly and helpful but not much room. I actually had to set in the road waiting for cars to move before I could get the 26 footer into the pumps.
george M. on
The rental and return of my u-haul truck was handled with respect and took very little time to complete. I would recommend Allens Gulf U- Haul to anyone looking for a rental
Rebecca B. on
The whole experience was wonderful. Thank you so much to Allens Gulf, the customer service was excellent, and the people who I interacted with were so nice. It helped make the entire experience much more enjoyable.
Travis H. on
Clerk was very helpful in making sure my truck return was done correctly, and went out of her way to get my deposit refunded. Very happy with service!
Michael R. on
Great service by Gulf Station. Give them my thanks!!
Rachel A. on
The team at this location are like a break in the clouds in the midst of the stress of moving.
PRESTON T. on
75 cents a mile is kind of steep. Maybe have a flat rate in town or 5 hour flat rate. Also, I wanted to rent a van but a I couldnt do a deposit with a debit card. Staff was awesome and quick with service and answers to my questions. Truck was clean and ran well. No mechanical issues. Decent on gas too. Dropoff was quick and easy. I will return to them for my future u haul needs
hellen K. on
They need no improvement. The staff and service were excellent at pickup and return. Incredibly helpful.
Barbara Q. on
Very pleasant folks and took me to park my car because I had no plan B for parking
Guy C. on
Friendly helpful, try to be sure you get what you need - thanks!
jorge Z. on
The representative was really friendly and did his best to help us with the truck we needed.
Patricia E. on
Superior experience
rosanna M. on
Fast, friendly, convenient, expedient!!!!
Steven G. on
Great customer service
maria E. on
The gentleman that helped us was very nice.
Daniel F. on
I have used this location previously and it is always a good experience.
Brian W. on
Nothing could improve upon the comfortable way I was treated. I was in and out in three minutes!
Brian S. on
They were very friendly and efficient and helped out in a tight spot.
Raemond B. on
Nothing. The employees were-hands on and VERY helpful.
Robert H. on
Reservation handled promptly and efficiently.
Phyllis G. on
Great experience. Everything ready as promised, On time and in great condition. People were all very friend!t and he!pful.
Michael P. on
This location is listed as a 24/7 pick-up. I reserved a time to pick up the truck prior to their opening time. When I arrived and attempted to get my truck the U-haul website informed me that I would have to wait until they opened. This was extremely frustrating. It waisted an hour of my day, and was very inconvenient and falsely advertised.
Beth M. on
The guy at the counter was amazing! He was quick, friendly, and was a pleasure to deal with!
Shannon T. on
Very friendly and helpful staff
James G. on
Nothing! I had a great experience renting at this location!
Kyle G. on
Had an issue with my on line reservation when I went to pick up the trailer, but a phone call and 15 minutes of U-Haul having to re-do my reservation took care of the problem. A bit annoying, but issue was resolved.
Robert S. on
Tom and the others at the North Asheville Gulf station /uhaul are so incredibly helpful and friendly , way beyond just a smile. My kids and I actually look forward to going there - Tom is great w my kids !
james G. on
They're the best
Guy C. on
none - efficient and friendly, tried and succeeded at problem solving