My second time renting a cargo van in two months. The process is smooth with no hassle.
JOSEPH F
Customer Reviews for Allens Gulf
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I've used other locations in and around Asheville, NC. This is my favorite.
Steven DThese guys are always professional and reliable
BRUCE SThe Uhaul Dealer Allen is incredible, Kind couteous and great sevice. I recoommend him to everyone
RICHARD BGrateful, from the first phone conversation to the hours of operation to the final drop off. All went smoothly during a stressful time. Thank you.
CAROL ZHave the website reflect the true amount you’ll be paying at the counter and also don’t accept cards for reservations that you can’t use in the store.
DOMINIQUE MAttendant smoking inside of office.
JOSHUA WI really appreciated Richard help getting me hooked up, literally, with the car hauling trailer I had hoped I could use to transport my vw across town. I wasn’t able to get my car on the trailer, after so much effort, but I know he went above and beyond to get the trailer connected and everything was working safe and sound. I hope you recognize and reward employees, like Richard, who provide their customers with exceptional and trusted service. I will not hesitate to rent from Allens BP again! Thank you
TER SThey were extremely helpful and friendly. They will be my go-to uHaul location from now on.
MICHAEL TLori was awesome! We were broke down and out of options and she made things happen for us, saving our vacation. If I'm ever through that way again, I'll not forget to support this service station!
STUART CGreat guys. The process and customer service is perfect.
FRANKLIN HWould recommend this location
VIRGINIA EThanks for working with us on short notice. Everyone was very easy to work with and did a good job of explaining the rental process.
IAN MGood location and truck selection. No problems with rental/return process. Parking for your own car can be a challenge, but otherwise great!
WILLIAM BThe lot is tight but the people are very helpful, move fast, and are friendly. I also appreciate they keep a variety of equipment so usually have what I need.
CLINTON GCustomer service was excellent, very responsive, especially Lori at the desk.
ROBERT GIt was Incredibly easy to get the truck in and out. The Check-in process was streamlined. And the truck ran smoother than my car. If I ever need to use U-Haul again. I will probably rent from them.
RACHEL LThe 15' Ford truck handled well, however, it is missing some important amenities. Power windows and mirrows. Lack of adequate storage in the cab for personal items. The engine cover has cubby holes that won't hold stuff. Little room in the glove compartment. Allow center seat back to fold down for access to the back of the seats. Cup holder needs to be better designed and deeper.
JAMES WThe staff at this facility were amazing and inviting. 10/10 highly recommend this U-Haul spot.
WHISPER MExcellent friendly service..extremely knowledgeable !!!
OSCAR MHave a safe, worry-free place for customers to park. I had to leave my keys with them in case one of the employees had to move my car because it might get towed. Also, I returned the rental van with a full tank, but they sent me an invoice charging me almost $8 for TWO gallons of gas. Seriously?!!? TWO gallons??
LAURA RThe guy was very nice and helped me .
HEATHER HSmooth and easy experience. And the van was in great shape-almost new.
JOSEPH FFriendly, accommodating. Easy experience.
LISSA JThere was a empty glass bottle left behind and some dirt but nothing majorly dirty.
Angelina MWorst moving experience, first, changed our pickup place and then went thete, the lady was very rude and didn't have our truck or auto transport, the next place was off Weaverville exit, he was great. Gave us a 15'foot truck with no extra charge, but still no auto transport. My husband had to go get the truck, then go pick up the auto transport and take it to the last place to check it out. But we finally was able to leave 7 hours late.
STEPHEN SThe truck was clean. The ABS light was on as well as a light the had what apears to be a lightening bolt in the middle.
WILSON VReally helpful and friendly folks
MARGARET PHave the vehicle ready to go.
MITCHELL SMax was very helpful and customer friendly. He is the standard for customer satisfaction. Thanks, Jerry
JERRY SAll these guys were awesome. Friendly, quick, and made me feel at ease in one of the most stressful times of my life.
LAIAH MThe staff at Allan’s Gulf was quick, professional, and very helpful. I would recommend this as a pick up or drop off location to others in the future.
WALTER CBalance the tires.
RAYMOND LThis is located at a fuel station. Space is limited therefore feeling cramped. But the customer service is so good, the small space can easily be overlooked. Thank you for the help.
MATTHEW RGood guys. Efficient and helpful.
Eric SThe service was excellent, friendly and fast. Location highly recommended.
DANIEL RAfter getting home with the rental I noticed I was charged Insurance when I did not want it. I called back and asked him to remove it and he refused. He spoke in a very ugly tone and was very blunt, not even giving me much time to speak. Will use another dealer for future rentals.
JOSEPH SMy rental was smooth and fast compared to other locations in the past. I was in and out quick and the owner was very helpful.
CHAD Mfast and easy
STEVEN MNothing. Staff extremely polite and kind. Great location. New van. I will return for future rentals and recommend to others. Thank you.
Isabelle AThe lady there as well as the guy (didnt catch their names) were a pleasure to deal with. Old school gas station with great people. Thank you for making our move easier!
CHRISTOPHER HNothing to improve. But the young man who helped check in the trailer I rented GRACIOUSLY backed it into its space. This saved us both a lot of time, and me a lot of stress. Thank you
DAVID TFriendly service, several people helping customers.
LINDA MI have rented Uhauls from Allen's multiple times. Couldn't ask for better service. This is my go-to Uhaul location.
DAVID BSuper friendly and professional. Very helpful! I will be using them again for future projects.
BRIDGET GSo helpful and reliable.
MICAH RVery good customer service ...
WILLIAM D