Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trucks with cruise control and improved radio systems
Scott M
Rating:
5.0
Tammy was awesome. Very professional and knowledgeable and friendly.
Lisa H
Rating:
5.0
Customer did not leave a comment.
georganna h
Rating:
5.0
Tammy was great. Helped me find the right equipment at right price. Walked mecthru contract to ensure I knew where to drop off and what to do in case of problems. I highly recommend this location to anyone needing a uhaul.
Janet S
Rating:
5.0
Customer did not leave a comment.
alfredo r
Rating:
5.0
Customer did not leave a comment.
Andy R
Rating:
5.0
Amanda's and storage and uhaul went above and beyond to help us out
Brice J
Rating:
3.0
Friendly staff location is small and hard to see missed it the first time and had to make the block to find it
ANITA P
Rating:
5.0
The app was glitchy and kept resetting the photos. Otherwise, I had a great experience.
James S
Rating:
5.0
Customer did not leave a comment.
luther r
Rating:
5.0
Customer did not leave a comment.
Duc L
Rating:
5.0
Customer did not leave a comment.
AG F
Rating:
5.0
Customer did not leave a comment.
KRISTINE M
Rating:
5.0
Customer did not leave a comment.
Sherry S
Rating:
5.0
Customer did not leave a comment.
GEISLE T
Rating:
5.0
Best place in Lufkin to get a UHaul
ROBERT M
Rating:
5.0
Always great service!
GREGORY C
Rating:
4.0
Customer did not leave a comment.
ZACHARY P
Rating:
5.0
Customer did not leave a comment.
SHELLY T
Rating:
5.0
Customer did not leave a comment.
JOHN N
Rating:
5.0
Customer did not leave a comment.
Shirley H
Rating:
5.0
Customer did not leave a comment.
JANEL C
Rating:
4.0
No one was there when we dropped off the truck and trailer so I can not comment.
Brent H
Rating:
5.0
Customer did not leave a comment.
SHARON F
Rating:
5.0
Customer did not leave a comment.
Camber M
Rating:
5.0
Always friendly and professional
SHARON F
Rating:
5.0
Excellent service knowledgeable people and convenient location
DAVID W
Rating:
5.0
Absolutely great customer service
CHRISTI D
Rating:
5.0
Smooth easy process, nice lady
MICHAEL C
Rating:
5.0
Customer did not leave a comment.
RITA S
Rating:
5.0
Customer did not leave a comment.
Tiffany H
Rating:
5.0
Easy process and everyone was helpful with questions
Michelle B
Rating:
5.0
Customer did not leave a comment.
PAMELA H
Rating:
5.0
Customer did not leave a comment.
LATISHA N
Rating:
5.0
Great customer service. She even went out of her way to make my rental happen versus driving to the next town. Highly recommend.
JOSEPH P
Rating:
5.0
Great experience. Was in and out timely and return was very simple.
JOSEPH P
Rating:
5.0
Customer did not leave a comment.
ALVIN C
Rating:
5.0
Customer did not leave a comment.
MARK W
Rating:
5.0
None
SAM S
Rating:
5.0
Again, they were very friendly and helpful.
ROBERT D
Rating:
5.0
excellent customer service
GIUSEPPE R
Rating:
5.0
Customer did not leave a comment.
JERRY R
Rating:
5.0
Customer did not leave a comment.
ZACHARY S
Rating:
5.0
All good with Tammy at this location.
Roadside Assistance, not so much.
Please see comments below.
MELANIE F
Rating:
5.0
Customer did not leave a comment.
EMILY J
Rating:
5.0
Good service.
STEVE J
Rating:
3.0
the app/check-in process was sub-par and will not use this location in the future
Sheri H
Rating:
4.0
Customer did not leave a comment.
GARY D
Rating:
5.0
The service is perfect.
TESHELLA T
Rating:
5.0
Customer did not leave a comment.
PAUL N
Rating:
5.0
Tammy was a great help in hooking up the trailer. Super nice lady owner. Will definitely rent from her again. I’m
LINDA R
Rating:
5.0
Customer did not leave a comment.
TROY C
Rating:
5.0
Customer did not leave a comment.
MICHAEL D
Rating:
4.0
Customer did not leave a comment.
LAWANDA A
Rating:
5.0
Customer did not leave a comment.
DAVID H
Rating:
5.0
Customer did not leave a comment.
ALEC E
Rating:
3.0
Dropped off when they were closed
Aaron B
Rating:
5.0
Customer did not leave a comment.
ALEXANDER C
Rating:
5.0
Customer did not leave a comment.
scott h
Rating:
5.0
Customer did not leave a comment.
TREY D
Rating:
4.0
Customer did not leave a comment.
MELANIE F
Rating:
5.0
Customer did not leave a comment.
Briunna C
Rating:
5.0
All went well
GERALD H
Rating:
5.0
Customer did not leave a comment.
JIMMY R
Rating:
5.0
Great customer service!
Chad P
Rating:
5.0
An enjoyable experience from beginning to end.
The agent, Tammy was very personable and professional, she knew her business, giving helpful advice but in no ways trying to push something unneeded rather suggestions that were helpful. The truck was ready to go when I got there.
Highly recommended.
TRACEY H
Rating:
5.0
Customer did not leave a comment.
JAMIE A
Rating:
5.0
Great service, quick and efficient!!! Thank you
SABRENA S
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER W
Rating:
5.0
Tammy Almand was super friendly and took the time to check for the best rate for the rental! Superb customer service!
RENITA M
Rating:
5.0
Customer did not leave a comment.
ROBERT C
Rating:
5.0
Customer did not leave a comment.
PAMELA H
Rating:
2.0
Customer did not leave a comment.
Bradon G
Rating:
5.0
moving can be hectic maybe have water or coffee available.
JOSEPH P
Rating:
5.0
Nothing always been nice there
Ronnie V
Rating:
5.0
Great customer service. Sweetest lady. I think her name was Tammy, I could be wrong, she was wonderful. She was the only person in the office. Will def be using this place again keep up the great work!!! Def recommend to my friends!
WENDI B
Rating:
5.0
Customer did not leave a comment.
Felicia F
Rating:
5.0
Customer did not leave a comment.
Tom O
Rating:
5.0
Customer did not leave a comment.
Chris H
Rating:
3.0
The app is practically non. It took more than a half hour to actually pick the vehicle up.
Jeff P
Rating:
5.0
Great experience overall! Excellent customer service.
Lacye W
Rating:
5.0
Customer did not leave a comment.
Mario J
Rating:
5.0
Great service and nice people
Edgar H
Rating:
5.0
Fast easy return
Jeffrey J
Rating:
5.0
The owner went above and beyond all she could in providing excellent customer service! She knew her business and made this an incredible experience. I highly recommend this location.
claudia s
Rating:
5.0
Customer did not leave a comment.
Alice B
Rating:
5.0
Customer did not leave a comment.
Kristina C
Rating:
5.0
Customer did not leave a comment.
JIM Y
Rating:
5.0
Customer did not leave a comment.
Tammy A
Rating:
5.0
Customer did not leave a comment.
Gerril B
Rating:
5.0
Customer did not leave a comment.
Leslie L
Rating:
5.0
Customer did not leave a comment.
LOREN D
Rating:
5.0
Drop off was quick & easy.
Charles T
Rating:
5.0
Opened earlier than posted hours, came out to my car so I didn’t even have to get out to find where to leave the trailer. They completed my check-in very quickly. Large, level parking lot with easy entry/ exit. Couldn’t have been quicker or easier.
William S
Rating:
5.0
You already have excellent customer service!!
Sylvia M
Rating:
5.0
Great people
Chris B
Rating:
5.0
Customer did not leave a comment.
WAJDI Q
Rating:
5.0
Absolutely nothing, the customer service is great, always friendly. I'm a repeat customer and recommend it to anyone that needs a trailer!