Customer did not leave a comment.lynda M.
Customer Reviews for Alpha Omega Stor All Iv LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The original booking was with Lock Box Self Storage at 4838 Macland Rd, Hiram, GA 30141. Their service was appalling, they didn't bother to call to say that they didn't have the truck we had rented even though they knew we were coming to pick it up at 9:00 am. ABSOLUTELY AWFUL MANBRENDON L.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.AGLAEE C.
The staff was fantastic with renting storage, but in last minute accommodations. Very courteous staff. The check in was also great in Jasper, GA. The gentleman was extremely nice. The TRUCJ was great!Ginger L.
The truck needs repairs, the breaks or transmission makes noise at take off and stops. The clerk wasn't friendly at all, I asked for a storage unit, and she rudely said, I don't have any... she was very rude for no reason. Her customers service was not good at all. I will not use this location in the future, I have used them before this visit and that clerk was nice.Doretha S.
Customer did not leave a comment.Johnny R. | Overall Experience
Customer did not leave a comment.Chris H.
Customer did not leave a comment.Steven R.
Only down fall, website showed available by my house which is was not which added extra mileage on..but its all good..Patricia L.
Customer did not leave a comment.Michael C.
Very friendly and accommodating. Would recommend them and use them again.Rich S.
Customer did not leave a comment.JAMES G.
Vehicle was extremely dirty. Unacceptable for the U-Haul standard and COVID-19 protocols.KENNETH H.
Staff was very professional.Mack H.
Customer did not leave a comment.Robert G.
The wiper blades must be replaced on this vehicle. Totally unsafe. Everything this else was excellent.Steven C.
Customer did not leave a comment.W Kyle P.
Truck very clean ran great employe very helpful and courteous office cleanGARNETT J.
Great facilitySTANLEY B. | Overall Experience
Customer did not leave a comment.MICHAEL F.
Great service from this location. Vehicle was clean and ran well. Enjoyed this rental from U-HaulRICHARD L.
Trailer had been prior used to haul some type of off road vehicle. When I pulled ramps out they were covered in red mud. I had to rinse them off to use them.Michael B.
I want to thank Molly for staying late as I picked up the truck later than the scheduled time. I was able to complete my move to my new Home. Thanks Molly and U-Haul Team.Ajay S.
We will use them again shortly!Judith M J.
Customer did not leave a comment.Twyla W.
Customer did not leave a comment.Michele C.
Nothing to improve. Friendly and efficient staff had me in and out in no time!John P.
Customer did not leave a comment.JASON MATTHEW F.
Customer did not leave a comment.Jonah H.
Customer service was superb. No problems at allMARIO W.
Customer did not leave a comment.Dalyss R.
Someone who drove prior to my rental spilled what I guess was coke or dark soda in the cup holders. Everything else was nice. No problems. Fresh oil change etc.Jerod S.
Customer did not leave a comment.NATASHA W.
Customer did not leave a comment.Craig D.
Customer did not leave a comment.Richard F.
Pick up was a breeze. The staff was very helpful and friendly. Drop off was another story. I tried to book two more trips and due to delays and the fact that I was on my lunch hour there was no way the lady was going to help me fast enough. I tried leaving my information and asked her to call me with the quotes, and she said I physically had to be there. Again with no time I was not able to do that. So I have booked them online with another location. I tried to give them business, but at pick up, it seemed like she was not interested in actually helping.Shrean F.
Very nice adventure in moving. Thank you for your convenient service.DAVID N.
Typical UHaul . Anything over 10ft is a complete crap shoot. Transmission iffy. Badly in need of frame lube. Terrible turnsJohn J.
I have had to storage my things on three occasions and each time I chose Alpha Omega. They are the best in our area in my opinion. Always polite, extremely kind and available when you need them. Thanks again Alpha Omega at the Dallas, GA location for taking excellent care of my belongings each time I needed you. I would highly recommend you to all my family and friends.Kathy A. | Overall Experience
Customer did not leave a comment.JOSHUA J. | Overall Experience
Customer did not leave a comment.KATHRYN H. | Overall Experience
Customer did not leave a comment.TOMMY M.
They trying to charge my car for more than one day, but I only had the rental for one dayISADORE H.
Great customer service !!! Would recommend !!!Doug M.
have the truck better maintained. notnhaving a working parking brake is concerning on such a large vehical.nick W.
Customer did not leave a comment.Barbara O.
Customer did not leave a comment.kevin N.
Great experience, the ladies up front were friendly and attentiveRhonda S.
Customer did not leave a comment.RITA D. | Overall Experience
Very friendly and helpful. Was in and out in no time.Timothy C.
Customer did not leave a comment.JAMES P.
Customer did not leave a comment.Brian F.
Our family has used this company several times over the years.. staff is always helpful and site is always well maintained..MICHAEL W. | Overall Experience
Customer did not leave a comment.Sierra B.
Customer did not leave a comment.Sharon D.
Customer did not leave a comment.David J G.
The truck TT3850 needs to be serviced.. the transmission acts like it's stuck in 2nd gear. We love alpha and omega store all. They're personable with great customer service. We also store with them, too. Would y go anywhere else.JOSHUA J.
Everything good thanksPavel K. | Overall Experience
Customer did not leave a comment.Oleathea T.
Customer did not leave a comment.Denise B.
Customer did not leave a comment.Jana D.
Rep at location was extremely helpful and friendly.Mark J.
This is the Second time I rent from this location I got the same truck twice the steering wheel was out of line it wouldn't stay straight is there a 75Â° angle causing a hazard Making it very difficult to driveJOEL S.
Customer did not leave a comment.James D.
Customer did not leave a comment.Corrine B.
Your doing just fineTOINETTE G.
Customer did not leave a comment.Marshall K.
The truck was clean. When I picked up the truck and left the facility the truck tire pressure pinged stating it was low. When I checked the pressure on the tires the rear driver side was 25lbs low also while driving the vehicle without a load the alignment was off and pulling to the right.Enrique P.
Very helpful and friendly and very knowledgeableAmy H.
Girls were very helpful and called me before I arrived to make sure I wanted to do the ride share. I did not so I thanked her for calling.JASON L.
Customer did not leave a comment.Richard B.
The trailer needed to be swept out. Other than that everything was great.Mark J.
Customer did not leave a comment.MICHAEL E.
This was My first time, renting and I'm appreciative for the help of learning to know how many miles, tarps( covering to cover equipment with) it was fine. Thank you and the Staff for explaining, help in the process.Renita A.
Your app suck bad!!!! No notification telling me if I was late picking up the truck I couldn't get it. So I had to call the girl working there when she was at home to help me. She was awesome. I had so much trouble that I didn't get till a few hours after my pick up time. But my drop off time was still based off my original pick up time. So I lost a few hours of rental time. Making me run over so I got charged for another day. So in short the store I got it from was awesome. U-Hauls app suck. I couldn't even get help from themJohnny R.
The pick up location was awesome and very helpful and friendly staffAMANDA H.
Customer did not leave a comment.Zack S.
U-haul are the bestRICHARD A.
Customer did not leave a comment.GEORGIA G.
Customer did not leave a comment.Russell M.
They're great people easy to work with.Melanie R.
We have been a customer for a few years and they are a great storage facility!Eugene C.
Customer did not leave a comment.Joseph P.
The ladies were very helpful and we were in a hurry and they got us in and out which helped us beat the rainMONICA H.
Customer did not leave a comment.Ellen W.
Was very accommodating in assisting me with disconnecting the trailer. Provided a jack and opened early to allow me to attend a commitment I had.TONY C.
Offer refreshmentsTerrence W.
Customer did not leave a comment.Harnecsha W.
It had some dirt in it but nothing to bad.. it was super easy to drive I was scared of it at first. Some one called me after I dropped it off and was super nice and thanked me for dropping it off thereAmya F.
Customer did not leave a comment.Robert B.
Everything went smoothly and on time. Courteous agent on the phone and up pick-up and drop-off locations. Very pleased.Coy J.
The Staff - Ms Molly, and Ms Jan, were very good, the truck was very good, they "all' put me in the Groove for a Smooth Move !! Thanks !!MICHAEL S.
Customer did not leave a comment.Stacy H.
This is the second time I rented a truck from Alpha Omega and both times the truck was beyond dirty. Mask in the truck along with bugs just and to make matters worse a toilet paper roll found on the door handle inside. Contacted the regional manager he was very nice and took care of the matterMARTIKA J.
Everything was great!Rick D.
Nothing, smooooth and fast transactionStan S.
3 different locations not 1 Not 2 But 3 different locations to pick up a truck no one had Postponed our trip. I didn't make it in time for work. I'll put my name on this review Idaliz munizIdaliz M.
Customer did not leave a comment.Stephanie S.
Customer did not leave a comment.Aaron L.
Representatives looked out for my best interest.christopher B.
Customer did not leave a comment.LaToya J.
I don't have any complaints.amy C.
Picked up on Sunday was horrible site was down took 2hours to get touch with someone to help me they even canceled it because it took so long to get it. Deal with a person not their stupid apps next time I will use another companyValerie C.
Customer did not leave a comment.John H.
Great experience and good equipment as usualCARL J.
"Fix The Truck"Gary N.
Excellent service and great van ! I would highly recommend. ThanksRichard M.
I`ve have a great experience so far.CHRISTIAN B. | First Impressions
The staff person was very helpful. We had a very smooth move-in process. The storage room was excellent for our needs.ROBERT W. | First Impressions