Customer Reviews for Alpha Omega Stor All Iv LLC
(U-Haul Neighborhood Dealer)

952 reviews

505 Jimmy Campbell Pkwy   Dallas, GA 30132

(770) 505-2372

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 505-2372

505 Jimmy Campbell Pkwy
Dallas, GA 30132

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Customer did not leave a comment.

Chris S 
Rating:
5.0

The staff were so helpful and polite, She (I believe her name is Shelly) had answers to all my questions. You guys were great.. Thank you for service above and beyond my expectations.

Sherry G  |  Overall Experience 
Rating:
5.0

Thanks for the lady help I was able to return the trailer very fast

jean j 
Rating:
5.0

Great location and amazing staff.

NATE B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal B 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
5.0

Customer did not leave a comment.

richard h 
Rating:
3.0

Not very helpful with anything that wasn’t specifically pickup related. Had to call Main U-Haul number for questions and visit another location for inspection. Actual pickup was good though

Misty D 
Rating:
2.0

The only thing that could improve that I noticed was the attitude of the employees. They were not welcoming or friendly at all. I will be renting from another location from this point forward.

Jackson H 
Rating:
4.0

This location required so many pictures and asked so many questions for the mobile drop-off. When you've made a big move, you're exhausted and ready to go home. Instead I spent 15-20 extra minutes taking pictures and answering questions before I was able to leave. This is my only complaint - otherwise it was a good experience with this location.

Ericka C 
Rating:
5.0

Customer did not leave a comment.

Gary S 
Rating:
4.0

Customer did not leave a comment.

Loveian C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amelia L 
Rating:
5.0

Everything I expected. Although a little expensive. I’m a widow on a fixed income.

Roxana O 
Rating:
5.0

Customer did not leave a comment.

JAN H 
Rating:
5.0

Customer did not leave a comment.

Craig J 
Rating:
5.0

Customer did not leave a comment.

CHERYL S 
Rating:
5.0

Customer did not leave a comment.

CHERYL M 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Office staff were knowledgeable,helpful and kind.

MISTY P  |  Overall Experience 
Rating:
5.0

The only issue I had was the truck cab smelt of cigarette smoke. The young lady did spray a something in it to try and cover the smell.

Jeffrey E 
Rating:
5.0

Customer did not leave a comment.

Stanley S 
Rating:
3.0

Customer did not leave a comment.

TARAVIA W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILL R 
Rating:
5.0

Polite friendly professional and very helpful

Myron M 
Rating:
5.0

Customer did not leave a comment.

William R 
Rating:
5.0

The lady was super friendly and helped us quickly. The facilities were clean

Maria S  |  Reservation 
Rating:
5.0

The only issue I encountered when it rains very hard it rains inside the UHaul. Upon unloading I discovered my items located on the driver side were wet in that back corner. Unfortunately, my boxes got wet.

Cleotonia M 
Rating:
4.0

Customer did not leave a comment.

Christina L 
Rating:
4.0

Truck was dated with high mileage and struggled to go up hills while maintaining speed.

Matthew F 
Rating:
5.0

The staff at alpha omega are awesome!

Dan R 
Rating:
5.0

The staff are great at this facility with great customer service!. Easily accessible.

RHONDA A  |  Overall Experience 
Rating:
4.0

I appreciate management allowing me to leave my car on their lot for my one way trip and pickup when I returned this was very convenient for me thank you.

Brenda M 
Rating:
4.0

The door of the U-Haul was impossible to shut

Alexandria R 
Rating:
5.0

Customer did not leave a comment.

JOHN K 
Rating:
5.0

Customer did not leave a comment.

BAILEY R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANETTE D  |  Overall Experience 
Rating:
1.0

There was some issue with the vehicle where the brake sign would come on and make this loud beep sound, and jerk while driving. I had to constantly keep pulling the emergency break. Since I have already paid some movers so I couldn’t afford to get the truck replaced for a new one as we were on a time frame. Which delayed my moved very frustrating

Shirland C 
Rating:
4.0

Everyone was friendly and helpful

Dolores H 
Rating:
5.0

Charging port for phone

SASHA R 
Rating:
5.0

Just keep doing what you are doing

RICHARD A 
Rating:
5.0

Customer did not leave a comment.

FELICIA P 
Rating:
5.0

The process was smooth and simple and the ladies at the desk were very nice and helpful!

Sabrina L 
Rating:
3.0

The seats looked like someone was spitting tobacco and missed all over the seats. The console and floorboards were dirty.

Ronald C 
Rating:
5.0

Customer did not leave a comment.

Billy P 
Rating:
5.0

Customer did not leave a comment.

Charles T  |  Overall Experience 
Rating:
5.0

nothing

Bobby L 
Rating:
5.0

Customer did not leave a comment.

Bidemi T 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B 
Rating:
2.0

The entire truck smelled pee it was dirty, sticky places everywhere.Disgusting!

TRACIE A 
Rating:
5.0

Customer did not leave a comment.

DAVID C 
Rating:
4.0

Very Satisfied, not one issue over 2 years.

MICHAEL S  |  Overall Experience 
Rating:
5.0

Great Customer Service 👌

ELGIN W 
Rating:
5.0

Nothing, the people at this location are awesome, nice and very polite.

DAVID C 
Rating:
5.0

Felt very safe & secure, coming & going. Extremely clean & well maintained. Molly was especially Kind & Professional. I would diffidently recommend this storage facility, to all I know.

barbara t  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASON F 
Rating:
5.0

Customer service was excellent, very quick and efficient process

Sharquita H 
Rating:
5.0

Great experience with this storage facility. Would highly recommend to friends & family.

Marcus G  |  Overall Experience 
Rating:
1.0

I've had my personal belongingy tbere for almost two years and it has been a great experience for using storage for the first time and i will use you guys again. Kudos to the staff

VIVIAN C  |  Overall Experience 
Rating:
4.0

Front lady was friendly and did the renting proses really fast and easy

Marco A 
Rating:
1.0

Help customers if needed.

Miguel F 
Rating:
5.0

Great, Positive People. I have rented 4-5 times over last 2 months. Would do it again, again and again. Thanks!

LESTER M 
Rating:
5.0

Customer did not leave a comment.

Valerie J 
Rating:
3.0

It would be great if the equipment “reserved” was actually available at the location. When I arrived at Alpha Omega Stor All Iv LLC-Dallas, GA, the utility dolly “reserved” was not available, nor was any moving blankets. If I had known this to be an issue, I could have chosen a different location.

Tammy C 
Rating:
5.0

Service was quick, and excellent, even with it raining on us. Can't thank you enough for the great service! Will definitely recommend yout location to others.

Brian W 
Rating:
5.0

I was very grateful! The truck that I had was already contracted out for the next day. The customer service was out standing.

DENNIS G 
Rating:
1.0

The U-Haul broke down in the middle of moving. It took 2 hours for the Roadside-Assistance to show up, which also took another hour to fix the U-Haul. Was charged extra for keeping the U-Haul longer than needed, although we returned it same day. Never received any reimbursement for the trouble or for being overcharged. Won't rent from U-Haul again.

Kirsten E 
Rating:
5.0

The equipment is fine just had a hard time accessing vehicle to move due to the tire guards on trailer blocking the trailer we had to find a average size person to move vehicle on and off the tow dolly….. a truely great workout…

DEMRTRIUS T 
Rating:
5.0

Customer did not leave a comment.

Sadiq R 
Rating:
5.0

Customer did not leave a comment.

Dan R 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara L 
Rating:
5.0

Customer did not leave a comment.

Wendy R 
Rating:
5.0

The manager was awesome , and helpful. I will be back to rent again because of her.

RANDY S 
Rating:
5.0

None, everything was great

Monica H 
Rating:
5.0

The young lady in charge is great.

Clarence M 
Rating:
5.0

Customer did not leave a comment.

Joel M 
Rating:
5.0

Customer did not leave a comment.

ALFRED M 
Rating:
5.0

The Cargo Van was wonderful except that it was low on washer fluid and it took me forever to figure how to get it off the screen. When you are packing and driving you don't have anytime to figure it out. I also could not get the cruise control to work, by the time I got the manual out to read if I was doing it correctly, I just did not bother with it. I really like Molly at this location. I have dealt with her in the past, and she is very very good at her job. She is through, and took the time to answer ALL my questions when I would call and leave her a message. She is definitely a KEEPER. I will be back again in a few months if not sooner. I appreciate the fact that this location is so close to my home. My Brother has been trying to get a storage unit at this location for a couple of years. Can you help us with that, or at least give me info? Does Molly handle this as well? Please Advise. Thank you very much. Sincerely, Tracy T. Chance

Tracy C 
Rating:
5.0

Customer did not leave a comment.

Amanda S 
Rating:
5.0

Customer did not leave a comment.

Hoyt P 
Rating:
5.0

Staff was very knowledgeable and friendly…

Diane G 
Rating:
4.0

Customer did not leave a comment.

Joshua D 
Rating:
3.0

In and out, no complaints, no issues.

Russell E 
Rating:
5.0

Customer did not leave a comment.

Benjamin E 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert D 
Rating:
5.0

Customer did not leave a comment.

DANIEL L 
Rating:
5.0

Alpha Omega Storage has been taking care of my storage needs for over a year. I would recommend this storage facility. :-) Ken

Kenneth D  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Tommy P 
Rating:
5.0

Very nice experience, was able to get me into a rental quickly . Clear instructions , everything was explained to me and understood. Truck was very clean and pleasant to drive .no problems loading or unloading the truck , was very clean inside and spacious . Was able to fill the truck back up with gas with no problems was inexpensive. Did everything I needed to do within 2 hours and had plenty of time to spare . The time the give u to get ur projects handled is very convenient. Your able to drop off even after store hours. Thanks to the lady’s that assisted me today my experience was very smooth and satisfying.

Tyrika C 
Rating:
5.0

No complaints

JAMES J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C 
Rating:
4.0

Customer did not leave a comment.

FAYE W  |  Overall Experience 
Rating:
5.0

Nothing

Wesley M 
Rating:
5.0

The woman behind the counter was awesome!

Sanjay M 
Rating:
5.0

Customer did not leave a comment.

Katie D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID C 
Rating:
5.0

Customer did not leave a comment.

PAMELA W 
Rating:
5.0

Very helpful in lining up the truck for us.

Kyle B 
Rating:
5.0

Customer did not leave a comment.

Yalda A 
Rating:
5.0

Customer did not leave a comment.

Stennie H 
Rating:
5.0

Customer did not leave a comment.

Kylen B 
Rating:
5.0

Customer did not leave a comment.

Leocadio M 
Rating:
5.0

Customer did not leave a comment.

BARRY A 
Rating:
5.0

Customer did not leave a comment.

Henry P 
Rating:
5.0

Very friendly! Truck was very clean.

Charmaine B 
Rating:
5.0

Customer did not leave a comment.

Ansley G 
Rating:
5.0

Customer did not leave a comment.

JEAN S 
Rating:
5.0

The staff at Alpha Omega is the best! They always take great care of me whenever I’m renting from them.

Dan R 
Rating:
5.0

I basically dropped off. Easy peasy

JAMES M 
Rating:
1.0

Experience was a nightmare. Frequent time and pick up locations changed. Required me to change multiple other services that had been set up to co-inside with my truck rental. I will never use U-Haul again. Nor will I ever recommend U-Haul to anyone.

JOSEPH L 
Rating:
5.0

I did not have 24hr access and for that reason, I no longer rent a storage space

Alejandro R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel M 
Rating:
5.0

Great customer service.

Kenneth C 
Rating:
3.0

Customer did not leave a comment.

James H 
Rating:
4.0

Customer did not leave a comment.

Emma B 
Rating:
5.0

No improvement is needed. We rented a unit a short time but if I need to store anything or rent a truck I will be coming back to Alpha Omega. The service was excellent and they were very accommodating. Thank you!

Randy D 
Rating:
4.0

Everything was great.

Annette G 
Rating:
5.0

Very nice facility! I’ll come here again if needed.

PHYLLIS B  |  Overall Experience 
Rating:
5.0

What can you do better, have wine and cheese available. OK, let's get real... perfect seamless transaction. In and out and on my way with no problems. (reserved online) Thank you!

David M 
Rating:
5.0

Had an issue with birds but the staff were very professional and kind and the issue was resloved 👍🏿

REGINALD J  |  Overall Experience 
Rating:
5.0

Great staff. Courteous and knowledgeable…,.,,.

Robert J  |  Overall Experience 
Rating:
5.0

Our experience was positive in every way. We highly recommend Alpha-Omega for your storage needs.

SUSAN W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DELONTE W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY P  |  Overall Experience 
Rating:
5.0

We were with this facility for about 31/2 years. They are always neat and clean and very professional with renters. I would recommend this place to store your things if you want it to be safe and secure.

BRYAN W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON T  |  Overall Experience 
Rating:
5.0

Always a pleasure to work with. Staff very friendly and helpful.

KELLEY C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREG E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADRIAN G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnny R  |  Overall Experience 
Rating:
5.0

Great facility

STANLEY B  |  Overall Experience 
Rating:
5.0

I have had to storage my things on three occasions and each time I chose Alpha Omega. They are the best in our area in my opinion. Always polite, extremely kind and available when you need them. Thanks again Alpha Omega at the Dallas, GA location for taking excellent care of my belongings each time I needed you. I would highly recommend you to all my family and friends.

Kathy A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHRYN H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RITA D  |  Overall Experience 
Rating:
5.0

Our family has used this company several times over the years.. staff is always helpful and site is always well maintained..

MICHAEL W  |  Overall Experience 
Rating:
5.0

Everything good thanks

Pavel K  |  Overall Experience 
Rating:
5.0

This facility is wonderful. I am so thankful I contacted them for my storage needs

NICOLE D  |  Overall Experience 
Rating:
5.0

Very professionally and helpful

RHONDA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA W  |  Overall Experience 
Rating:
5.0

We had not expected that we would need extra storage, but Alpha Omega was right there, easy access & friendly ladies willing to help you. Would use them again if we needed to. Would recommend to our friends in that area.

MARLEEN D  |  Overall Experience 
Rating:
5.0

We were pleased with this storage facility.

JOANNA B  |  Overall Experience 
Rating:
5.0

Alpha Omega storage makes the experience of moving, no matter how big or small, easy. The staff is helpful and very personable. I`m glad I found them!

CARNITA B  |  First Impressions 
Rating:
4.0

I changed my move in date so my official review will be posted later, but I do like the fact that this facility has good reviews from customers. Customer service is important to me.

Privacy R  |  First Impressions 
Rating:
3.0

I was not able to find the location on Google maps, so I went to the Hiram location.

Privacy R  |  First Impressions 
Rating:
5.0

Staff is very nice and accommodating, units and buildings are clean and well maintained. I would definitely recommend this location.

Privacy R  |  First Impressions 
Rating:
5.0

Very Very Very friendly. You would have thought they were family.

THERMYN K  |  First Impressions 
Rating:
5.0

Extremely helpful!

Privacy R  |  First Impressions 
Rating:
5.0

Friendly and clean facilities.

Privacy R  |  First Impressions 
Rating:
5.0

Reserving online was very easy and fast!! Great facility for storage.. 97869786

Privacy R  |  First Impressions 
Rating:
5.0

Moving in was easy and the staff was very polite.

Deborah G  |  First Impressions 
Rating:
3.0

It’s disappointing that I didn’t get a drive up unit cause that is what I thought I was reserving. It would have been nice to be offered some sort of compensation for the difference in units.

Privacy R  |  First Impressions 
Rating:
5.0

Very friendly staff. Answered all questions I had.

Privacy R  |  First Impressions 
Rating:
5.0

Fast and friendly service and a good price for a lock.

Privacy R  |  First Impressions 
Rating:
5.0

Had a better larger unit available so I didn`t have to rent 2 units. Fast and friendly service.

Privacy R  |  First Impressions 
Rating:
4.0

Friendly service. Online reservation was unnecessary.

MICHAEL H  |  First Impressions 
Rating:
5.0

Check-in was quick and efficient. Unit was clean and easily accessible. Will be renting a 2nd unit in a couple of weeks.

Privacy R  |  First Impressions 
Rating:
5.0

Check-in was quick and efficient. Unit was clean and easily accessible. Will be renting a 2nd unit in a couple of weeks.

Privacy R  |  First Impressions 
Rating:
2.0

I`m not happy that I misunderstood the $6.95 was just a reservation.I thought I recalled seeing something like $1 move in there were no options other than pay $87.

Privacy R  |  First Impressions 
Rating:
5.0

Great customer service and very accomadating.

Privacy R  |  First Impressions 
Rating:
3.0

didn`t move into storage

Privacy R  |  First Impressions 
Rating:
5.0

The service was wonderful and the clerk has a wonderful personality and very professional.

Privacy R  |  First Impressions 
Rating:
5.0

The unit was clean and in a safe place. I am happy.

Privacy R  |  First Impressions 
Rating:
4.0

I`ve have a great experience so far.

CHRISTIAN B  |  First Impressions 
Rating:
4.0

Excellent customer service. Beth anticipated any questions I would have and provided an answer as she explained the storage policies.

Privacy R  |  First Impressions 
Rating:
2.0

I reserved what I thought was a climate controlled storage, but when I went to look at the facility it was just an outside unit. Didn`t see any inside climate controlled storages on site whatsoever.

Privacy R  |  First Impressions 
Rating:
5.0

Quick and easy! I reserved online and was given my storage unit and key as soon as I arrived at the office. Just what I expected. Very pleased.

Privacy R  |  First Impressions 
Rating:
4.0

Reservation was as expected. Staff was very friendly and helpful. One issue no fault of the storage facility which was quickly corrected. Very good experience.

Privacy R  |  First Impressions 
Rating:
5.0

Helpful, friendly, fast service. Representative was very personable and knowledgeable.

Privacy R  |  First Impressions 
Rating:
5.0

The staff person was very helpful. We had a very smooth move-in process. The storage room was excellent for our needs.

ROBERT W  |  First Impressions 
Rating:
3.0

The staff was courteous and helpful. The facility seems clean, well lit, and secure. Online reservations were easy, though the size guide put me in a smaller unit than I preferred.

Privacy R  |  First Impressions 
Rating:
3.0

Very friendly office staff person.

Privacy R  |  First Impressions 
Rating:
5.0

Love it! the sales lady made everything very easy :

Privacy R  |  First Impressions 
Rating:
5.0

everything was as promised and the employees were helpful and courteous

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

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