I did not know the UHaul was there. However, getting in and out was easy. A gentleman met me on-site and loaded/connected the trailer to my SUV. A quick cell phone rental agreement and off I went. Returning it was even easier. Just confirm the ball size before you get there. My mistake, I even left my tow bag at home. Again, my mistake. But I just had to run home and back. And off I went.
ROBERT L
Customer Reviews for Al's Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good service well managed operation.
Terry FNicely done
alexander rTRUCK ONLY GOT 4 MILES TO A GAL 29 MILES COST $30.00 TO FILL UP USED ALMOST 8 GALS OF GAS FOR 29 MILES. I INFORMED THE LOT GUY HE DIDN'T SEEM TO CARE! BUT HE DID LECTURE ME IN A VERY CONDESENDING ATTITUDE OF WHERE TO PARK TRUCK, AFTER PARKING IT! NOBODY AFTER MOVING FOR 2 DAY'S WANTS TO HERE HIS SACARISM! HE IS LUCKY I WAS TIRED AND DIDNT GO OFF ON HIM! THERE ARE NO SIGNS WERE TO PARK DIFFERENT SIZE TRUCKS! NEXT TIME GET OFF YOUR CART AND DIRRECT PEOPLE! HE WATCHED ME PARK IT AND THEN PULLED UP WITH HIS SACARISM! OTHERWISE A SMOOTH RENTAL. LADY ON THE PHONE VERY PROFFESIONAL!
STEVEN HHello, I reserved the truck for eight hours and returned in six hours do i get the two hours prorated? I'm thinking if i reserved the truck for four hours and returned in six hours you would charge me for the two hours?? Let me know Thank you bob
ROBERT HSignage could be better. The store front is not easy to locate.
Matteo CMy rental went flawlessly
KENNETH GBe aware that it shares the site with a vehicle maintenance shop. It was confusing for a bit.
Gary Rthe only problem I have is that only one vehicle was there that I was told and I feel as if I was rushed to bring the vehicle back because somebody else had wanted that vehicle to use the next morning suppose I wanted to rent the van for three days I guess I couldn't get when paying my money.the other thing is I just doesn't get the concept if the van is $19.99 how comes I ended up paying $100 for 4 hours which I did 50 miles ?
rohan sJust a better trailer
Aarona Cawesome
Luciano SThe side of the truck was peeling badly. And the floorboard in the box has some soft spots.
Anthony MBoth Alieah who helped me on the phone and the gentleman who processed the keys for me to drive were courteous, helpful, and informative for my transaction. The van was clean, well-run, and easy to drive. My whole moving session took only 2 hours and I was able to return the van in good timing.
LUANA Wexcellent staff
danny jVery friendly. Communicated clearly. Perhaps best to inform renters of dirt road and to meet by trucks themselves and not at Auto.
Julia LMany years using the same location with the best customer service
VICTOR RExcellent customer service and very convenient!!!
Bryan NExcellent service! The location was great, and the staff was professional, efficient, and friendly. Highly recommend.
ERIEL PGreat team and very good with communication and setting expectations.
David JGreat service
Deon HMy review is based on the condition of the van that was provided. First, there was a strong and unpleasant odor inside the vehicle. The interior was visibly dirty, including the side walls. Additionally, the van was not equipped with windshield washer fluid. When it began to rain, we were unable to properly clean the front windshield, which raised safety concerns. Poor customer service
Diacheslav PEverything went well as promised Alena was great and very professional Will definitely recommend and will be back soon Marcelo Hawryluk
MARCELO HThis location did not provide me with a drop off address at my final location and instead explicitly told me I could drop it off at any Uhaul location in Vero Beach. This led to quite a headache when I was trying to find a location to drop it off at and meet the deadline of before the 24 hour rental mark.
Zachary CWindshields should be clean and easy to view from, this is a safety item and should be addressed.
Greg WTruck was not ready in time for my 8am appointment and I didn't get in my truck until after 9am, which set us behind for the day.
FRANCIS PNada todo funcionó perfecto tanto la atención de la chica en Loxahache fl y el señor Angel en Davie fl tienen para mí 1 millón de puntos positivos
TOM REverything was fine with the car transport trailer. However during the orientation they didn’t tell us how to lower the trailer’s fender. We were not aware this was possible. As a result, we couldn’t open the driver’s door once the car was on the trailer. We had to climb in and out of the driver’s window, and had no way of closing the window during transport. Please advise future customers of the fender operation.
EDWARD BShop is great! Aleena is great, no hassle, no issues.. i would come here again.
Michael zThe webpage for check-in was not giving the information about the trailer unit. I have to call to check in.
Luciano CThe people here are very accommodating. As long as they still work there, I will use them again.
Alexander VDon’t send out trucks with bad tire sensors so that one needs to stop and get air as well as buy a can of fix a flat for fear of being stranded and clean the vehicles. Windows so dirty couldn’t see and the window handle fell off repeatedly. Otherwise, rental went as one would expect.
Sara JEasy friendly service on issues
David GNothing… The pick up and drop off was flawless and easy to manage… Highly recommend
Brian OUsed app for self return. Very clear instructions.
MATTHEW KThis location is great! Tucked away in Loxahatchee. Easy in and out! Good selection and options.
Neil FIt was good
Angie SVery friendly owner. Easy in and out. Thank you
Brandon CIn my opinion, this U-Haul location has succeeded in all areas to help the customer.
Patricia GI was very excited about my U-Haul experience. Outstanding customer service.
Theandra AFor repeat customers saving the Driver's License and credit card on file.
jeff nYou are doing an awesome job! Nothing to improve just keep doing that what you do: providing excellent service in a quick and timely manner! Thank you!!
Albert GNothing
Gerald TThis agent over charged me for miles
Malcolm HThis location does not offer accessories for packing (e.g., boxes, tape, etc.). It would be nice if those items were available. Otherwise, everyone I dealt with was super friendly and helpful. I’ll be back for my future needs.
Robert BVery nice and professional.
Alicia HNo problem at all
CLAUDIU P