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Jim M
Customer Reviews for Al's Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easiest, best UHaul rental we've ever experienced!
Jennifer JI have rented several times in different locations but this was by far the best. The service provided was excellent, detailed attention and whenever I need it, they answer the phone immediately. Thank you for this service.
Luis HI will definitely use them again… 👍👍
Steven WIt was a great experience, It cannot be any better. Awesome
Israel MAn actual parking lot instead of a dirt field would be nice
Bryan BKeep up the great work ! Thanks
Stephen HFast and easy pick up and drop off!
Deborah SEverything went great. The truck was very clean. The rental process was very easy. There were no delays. The return process was also very easy. Would rent from you again.
Ray GTop tier customer service
Anthony ATrailer leaked and soaked our boxes on the floor. Not good. Even the Marquis drop off people said the trailer had holes where water could enter.
John KDifficult to find the entrance to the place
JULIAN BOne of the tires was defective and I did not know it. It was vibrating as you increased speed. Tire blew out on the highway after and hour and 15 minutes of driving. Had to wait 3 hours on the side of the road for a tire change. Once the new tire was put on, the trailer rode smoothly.
Jose PMore signage is needed regarding the location, how to deliver the keys, and the key box. There is no signage.
Jose SI have rented from this facility many times and each times my experience is very pleasant. The equipment is clean and in good condition. The management is very helpful and professional.
Cathy AThis location was the best I've used in all the years of renting u-haul services. I would recommend to family, friends and co-workers
Rhonda KAlways AMAZING TO use this location Alina and Dennis are fantastic to making my trip go off without a Hitch
maria cEasy Location. I was done with truck on Saturday but I waited until Sunday to return when they were open. But I did not realize that they have a drop box for keys and I could have dropped truck off at and any time. Very easy!
PAUL Cn/a
Danilo DGreat experience. Dennis the lot attendant was very helpful.
Mark SAttendant was an awesome guy and he should be acknowledged for his service.
BRUCE NVery difficult to find
KEVIN Cvery friendly and helpful. Easy transaction, great staff, recomended.
James TVery disappointing
LAVELL TI was dissatisfied with the extensive mobile pickup process and the verification process.
Robert JMake sure the vehicle has the key in it and is ready
Kurtis BVery convenient. Quick and easy.
Jessica VCustomer Service is great! Will use evertime.Very fast and convenient.
Alicia LThank you for the outstanding customer service!
Jeff LN/A
Ursula KFor me it's perfect like this
Julio CThe woman that handled the rentals wasn't even on site. The customer ahead of me had to call her to wake her up. There was a mechanic on site that finally helped us after we got ahold of the woman that dealt with the rental. He had a giant smelly cigar in his mouth the whole time. The truck was filthy. The gentleman that was there in the evening when I dropped the truck off was very kind and helpful, though. He was the only redeeming quality of this location.
Jessica CNothing,was perfect for me,thanks
alexi rTough location to find and access but this is mostly due to bad directions from Google maps. Staff on hand was very helpful and courteous and there was plenty of space to park.
Dennis MPolice had to be in there
CECILY DHave a real human available to show available u-hauls to rent. This place was a JOKE>
Ronald GExcellent service!
Michael PThe location did not have staff in an office but they worked remotely. You have to call a number written on the door, she answerd right away and sent a man on a golf cart over to hook up the trailer i rented.
Randy OThe drivers window rattled badly, the drivers visor was broken and would not stay in place and the rear view mirrors could not be adjusted.
JOHN MNo issues at all. They had what I needed when I need it
Trent TQuick and easy on a Saturday morning. The gentleman that helped with trailer was very nice. Would use again.
Lynn LEverything was great
Kurtis BGreat location with a lot of space for maneuvering the Uhauls. Staff is super nice and it was a very easy experience. I would definitely rent again from the same place.
Terry RFast, Quick and Easy
Ahkeem CExcessive charges, I left it with the same gasoline that they gave it to me and they charged 10 gallons more as well as the time I delivered it. I delivered it at 11:45 and they put it at 1
yariurkis wIt was very easy to pick up and return the U-Haul truck. It was very clean inside the cab of the truck. It also came with a small dolly which was a nice surprise. Highly recommend this location.
Krista MVery pleased with the drop off location. Would highly recommend this location.
JOSEPH QBest customer service
Ilene MWe liked the easy in which in was to make our reservation and puck-up, also to drop off.
Cathy A