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VERONICA H
Customer Reviews for Am Carryout Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gentleman running counter was rude. Smoking and blowing smoke towards me. The seats and console floors were dirty. Didn't even want to touch it . My experience at the lancaster actual store was so much better. For a almost 200.00 rental for less than 5 hour rental was horrible. When I went to return there was no one in the store as people came in he pushed me aside and also a guy was behind me waiting to rent the truck I brought back. Then after he checked about 6 people out as I stood there for over 20 mins he took care of me still smoking in the store. Would not recommend to anyone. I told the guy that was waiting to rent good luck and how rude he said yeah I know unfortunately I need this size truck and I have used him prior he was rude then too
Katie MPick-up time was 8:30am. I arrived at 8:20am. I finally got the keys at 9:40am. The employee was very nice, but wasn’t familiar with the software or couldn’t figure it out. Even though I completed everything on line prior to my arrival, I couldn’t get the truck. Very frustrating!
DOUGLAS DAll is good
Mohammad sSo helpful
RICKY GGot charged $30 for insurance that I declined.
Trevor FCheckout kept freezing couldn’t take all my pics
Shannon T