Customer Reviews for American Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Self Storage

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Terence E. on

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Takes too long to return a truck when there is no one there. Too stressful

Carla S. on

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Customer did not leave a comment.

HAILEY L. on

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Both locations messed my time and days i was suppose to have the uhaul. The lady was rude about me returning it, because i told her i didn't know how to do the self return. I was very unhappy with the service i had recieved

Ashley D. on

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We requested a furniture dolly and it wasn't in the truck. It would have been nice if the orders were reviewed and had the right equipment inside seeing how I "rented" the furniture dolly for $14. What a disapointment.

Mark C. on

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Customer did not leave a comment.

CLAUDIU A. on

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Quick check in quick check out Great location

Ken A. on

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Robert C. on

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Very happy with the set received there

Cecil S. on

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Cindy W. on

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I am not from this area so I dont know anyone here to recommend although, I would if I did.

RICARDO C. on

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Matthew J. on

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Sam H. on

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Samson O. on

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Process was unnecessarily made complex with stupid ideas to upload my photo I’d whilst I was standing in front of her. I needed the equipment for merely 4 hours but the lady stated I had to keep it for 24 hours

Shaundra C. on

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Just provide an after hours number for drop off

Josue B. on

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Thank you

jeffery C. on

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keith S. on

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Romel C. on

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Deborah S. on

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I was treated with great respect by AAA Mesa Storage Manager Ms. JENNY. She works hard to make sure everything is satisfactory for you! I have had my storage there for 5 yrs with great service.

Zach Y. on

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Mandi was very helpful and awesome

Kevin R. on

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Gabriel R. on

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Keep the same people there.

Gary B. on

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john L. on

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Joshua M. on

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TAMMY P. on

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Brandi T. on

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Ezequiel O. on

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Keep up good work

Jennifer B. on

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I had rented a truck from american storage and jenny helped me. She is awesome very professional and helped me with everything i needed.

Brandon V. on

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Jenny is great. Amanda(? Or Mandy?) not so much but we come back over and again for Jenny! Maybe someone should tell the other girl that she is getting paid for this......Smile! Talk! It sucks haven such a great experience when Jenny's there then such a downer one when she aint. Just gotta go when shes there I guess cause I wont go anywhere she isn't.

lori S. on

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Customer did not leave a comment.