Curry and Donna provided me with nothing less than a miracle when I arrived with no previous notice at their location - I can't speak highly enough of their care and customer service and willingness to help. They both went above and beyond to accommodate my arrival and unexpected storage needs and found a way to help with unloading at the 11th hour. I already have, and will most definitely continue, to refer anyone who needs moving services or storage in the Durango/4 Corners area to American Standard Multi Storage and Curry and Donna.Kelly G.
Customer Reviews for American Standard Multi Stg
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.michael B.
Customer did not leave a comment.Calvanda A.
Customer did not leave a comment.Avery H.
Customer did not leave a comment.Margaret G.
The person helping with the reservation was excellent!Matthew S.
Customer did not leave a comment.Anthony F.
Customer did not leave a comment.Jane M.
Customer did not leave a comment.Suchada B.
Great managementJohn H.
My reservation was with another location and there was no one working when I arrived to pick up the truck. I called this other location and they were very accommodating and efficient. The information online was incorrect so I picked the first location over this one but it turned out they did have what I needed. My move was delayed two hours. Not happy about that but grateful to Corey for making it happen in the end.Wendy B.
Customer did not leave a comment.Randal A.
Fantastic peopleJulie T.
Customer did not leave a comment.GAYLA M.
Check in was easy and fastJules G.
Customer did not leave a comment.Charles G.
The truck was amazingly clean and new. I very much did Not like using the app for return or pickup!!! Its slow, awkward and and all the pictures.RIch H.
Customer did not leave a comment.Coby S.
Customer did not leave a comment.Kurt W.
Customer did not leave a comment.Robert T.
Customer did not leave a comment.Joe F.
Customer did not leave a comment.James G.
Very nice people always with a smile keep up the good work 👍Arthur D.
Customer did not leave a comment.jack H.
Thank you!!Gloria B.
Location is extremely dangerous the path to drive and drop off the trailer is unclear the drop off location where you wouldn't put any of the other trailers and damage is difficult there's no one to help me unhitch the trailer.Thomas H.
Customer did not leave a comment.hunter R.
Customer did not leave a comment.Randy L.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.ROBERT O.
Customer did not leave a comment.Douglas C.
They were 2 hours late in meeting meMark A.
Great organization!Joel S.
The facility was crammed in. No pavement for driving. Huge Rustin driveway When I arrived I didn't see an office space. Very dirty and uninvitingTerry S.
Customer did not leave a comment.Lisa S.
Answer the phone, have the equipment ready, open the store at the time indicated and be there to deliver equipment to buyer. Jordan the regional manger should call back clients< he did NOT. Have the snow off of the vehicle.peter B.
Cory was excellent to work with. I have rented from him twice and he is a professional. I'm very grateful for his help. Thank you, Jim MartinJames M.
We had left a key in the truck and they immediately let us know so we could pick it up. Very attentive!Cynthia B.
Their costumer services were excellent. Very happy with their all their servicesSerena C.
Customer did not leave a comment.Anthony S.
Customer did not leave a comment.Mitchell B.
Kind of dusty, dingy old office, but no big deal at all. Kinda like it being old school. The employee was helpful and the return went smoothly.Gregor G.
Customer did not leave a comment.James B.
Customer did not leave a comment.Alfred C.
Customer did not leave a comment.RONALD B.
Cory, I think that was his name was excellent, friendly, professional,and very good at hooking up and preparing for travel. What a great young man thanksSteve T.
Cory and all the people there are very nice and professional.Teresa D.
Customer did not leave a comment.James M.
Customer did not leave a comment.Victor R.
It's always a pleasure to do business with this hard working family. And ManCoon and Quarto, the cats, are a bonus!LAUREL L.
Customer did not leave a comment.TIFFANY T.
Customer did not leave a comment.Chris H.
A little hard to find where the office is, but once there, the staff were friendly and helpful not to mention fast. Once I spoke with them, everything was done within under 15 minutes.Tobias K.
Very nice serviceFritz M.
clean the windshieldKeith T.
Customer did not leave a comment.Stella D.
Excellent experience at every touch point. Such a breath of fresh air to experience such awesome customer service! Thank you so much!Susan S.
Customer did not leave a comment.Paula J.
staff very helpful with returning Uhaul- they assured us the information on Uhaul would be updated reflecting damage.christy S.
Nice family owned folks! My second time using them and will in the future.Jerome M.
Customer did not leave a comment.Carl I.
Customer did not leave a comment.greg J.
Customer did not leave a comment.patrica Z.
Customer did not leave a comment.Stephan S.
Customer did not leave a comment.Larry D.
Customer did not leave a comment.Jerome M.
Customer did not leave a comment.Jerry S.
Customer did not leave a comment.Brooks H.
Rented several trucks from this location. Always smooth and efficient pick up with very helpful and friendly owners.Susan F.
Customer did not leave a comment.Phyllis L.
Such a great place, everyone is so helpful and kind!Julia G.
Cory was awesome and totally helped us.Brendon G.
Customer did not leave a comment.Jim P.
Customer did not leave a comment.Daveena P.
Customer did not leave a comment.stephen C.
Customer did not leave a comment.Corrine W.
The gas was far from full even though the gas gauge said full. The vehicle was driven 20 miles and I filled up 8.5 gallons which means there was a huge deficit to begin with. Then I was charged an additional $50 without any explanation. So between the gas and total rental it went from around $50 to almost $140. I would try and go to the other stores in town as I haven't had this experience with any of them.Nathaniel D.
The place where we picked up the equipment was great. The staff were helpful and knowledgeable about all the equipment and easily answered all my questions in a way I understood.Joshua L.
Customer did not leave a comment.NANCY C.
This drop off place was very run down & challenging to get into. The road was bumpy & gravel and U-Hauls were scattered all over. It didn't seem very organized, but the man was helpful & professional when I returned my key but didn't go look at the condition of the truck I returned, which seemed odd.Sheri T.
Customer did not leave a comment.Gary P.
Truck was not available at the location that was reserved at so had to drive extra mileage for pickup. It was just by chance that I even realized that the pickup location had been changed.Brian K.
This was the only UHaul location in Durango that picked up the phone! They helped me very last minute and I'm so appreciative! I will refer all my clients to them!Apirl B.
Customer did not leave a comment.Rick O.
Customer did not leave a comment.valerie M.
Customer did not leave a comment.Nancy Z.
The price was ridiculous. I needed the trailer for 8 hours and had to pay for three days. I felt like the app rushed me through the inspection process and unexpectedly had me approve the condition even though I hadn't really had a chance to assess for damage. There's no way in those tiny thumbnails to see what damage may exist. The location where I rented was filthy and the person who served me was kind of short with me and didn't really communicate as he (seemed to be? ) working through the uhaul check out process on his phone. If that was really the check out process, why not periodically prompt him to let me know what he was doing and thank me for my patience? Maybe he was just texting his mom or something? How would I know?Joe A.
Customer did not leave a comment.Nicolas A.
Customer did not leave a comment.susan K.
Customer did not leave a comment.WILLIAM W.
Customer did not leave a comment.Craig H.
Customer did not leave a comment.Walter S.
Customer did not leave a comment.Kevin B.
Customer did not leave a comment.Charles R.
Our experience was not good. we booked 2 trucks and the locations were switched without email notification and then 1/2 before pick up we were notified that the location overbooked. They called with no solution. It was a stress not appreciated during a very busy event.Briggen W.
Customer did not leave a comment.Michael L.
Customer did not leave a comment.Laura G.
Excellent service! Everything was quick and easy.Fritz K.
Customer did not leave a comment.Christopher H.
Quick and friendly!Mary M.