Customer Reviews for AmeriPawn Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AmeriPawn Inc

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NICHOLAS V.
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Customer did not leave a comment.

CHRISTOPHER L.
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JULIE J.
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James was very helpful and personable and efficient. Experience was very good

Branislav J.
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Edwin P.
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CAROL D.
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Location tracking for after hour returns wasn't working. No other complaints. Derrick was a great help. Thank you for his knowledge!

MARTIN G.
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Customer did not leave a comment.

LEI J.
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Folks there was cool and friendly. Was told by one of the folks that I'll get a email receipt, it's been two days still no receipt.

Tracy F.
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The representatives at Ameripawn were very friendly and thorough. I really enjoyed renting my U-Haul and will use them again.

Bonnie S.
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I spent 4 hours running to different locations to finally get the uhaul I reserved and then it was not the size I reserved

Jaime M.
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janet S.
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Douglas P.
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MICHAEL T.
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First, I had to rent for 3 days even though I only needed one. Second the drivers side ramp fell out while loading the vehicle causing a big problem. The latch was broken which also created a problem trying to reinstall the ramp. Third, both ratchets were rusted and difficult to operate. A significant amount of WD-40 was needed to secure the car. More plus a second person and channel locks were needed to release the drivers side. This trailer was in need of a lot of maintenance and should never have been rented. Very dissatisfied.

Norman B.
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Customer did not leave a comment.

Devon E.
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Was told vehicle had full tank of gas. Only had 3/4 tank. Filled tank back up to 3/4 before returning and got charged almost $30 for gas. I took pictures of gas gauge before and after use. Salesman told me it wouldn't be an issue before I left only to get charged extra.

sandra A.
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Dave was very informative and helpful. I've rented before but have never had such a complete and thorough process!

DAVID M.
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a 24 Hr. Rental. but on pickup and return the total included a 2 day rental charge that the representative had to correct. I understand that AmeriPawn is the agent. but your systems need to be easier to use. had i not questioned the totals i would have been charged for more than my usage. NEEDS TO BE FIXED.

Matthew R.
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Sullivan M.
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Daniel B.
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Everything was great! Entire process was very smooth and simple. The customer service gentleman who processed the rental was extremely friendly, patient and very helpful. Awesome experience!!

william S.
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The trailer was advertised at 29.95 but when my husband went to pick it up it was $90.00. Also he was not informed that he could return it to a location in bloomington so when he did, it was another $130.00. We ended up paying $220.00 for a $30.00 rental.

Eric W.
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Deborah N.
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Valerie M.
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Make sure the equipment that is reserved @ that location can be picked up there.

ALLEN S.
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EILEEN T.
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JOAHUA M.
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Michelle J.
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They were excited that we turned in early since someone was there to pick up for the morning.

Thomas L C.
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Kraig L.
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Have better customer service

jerry D.
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James and Dave were excellent! Customer is lacking at many places. You are lucky to have both of these gentlemen!

David S.
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Randall B.
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Mark G.
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Carl N.
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Very helpful when returned trailer. He unhooked it and was very professional.

Grant H.
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Jeffrey M.
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James B.
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Michelle B.
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Sara B.
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Drop off was easy and there was plenty of parking.

Matthew H.
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Took forever to rent this and had to go inside and wait forever even after I do the entire reservation online. Shop had to have a person to call and verify who I was. Was a waste of like an extra hour to rent the equipment

AL R.
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David C.
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Susan S.
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Laura M.
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Kristine at this location and Sandy at Busy Bee location were wonderful and so very helpful! Thanks for helping get up back on the road quickly (our minivan broke down and they helped get us the correct hauler to get it back home).

edwin P.
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Stephen D.
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James B.
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Jeff D.
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No reviews have been submitted for this location.

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