I rated this below average because this place is not equipped with the minimum fast service I come to expect. After my reservation was cancelled at the PCH location, I was redirected to pickup the truck here. The young lady at the counter kept having to call her boss for assistance because she didn’t know how to process my rental. I was almost 2 hours late due to the redirect and, not to mention the PCH location was very rude to me and first thing they said to me was “you’re late, bro”
Thomas S
Customer Reviews for Amigos Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The proprietor was great…very helpful….good thing since the app was glitchy and he needed to intervene with customer service to make check in and check out work.
Douglas SI'm not trying to complain but the fuel on the truck that was given to me was on empty and I ran out of gas and I had to ask two people to help me push it into a gas station. When I came back and talked to a person over the phone at the location they told me they would give me 25% off for this mistake but the cost does not reflect that discount in any way. In the future please do not give customers any vehicles that have absolutely no fuel to put them in a situation of danger or or uncomfortable.
Farid E