An excellent experience. Easily accessible by personal phone number for any questions/help. Very accommodating to renter's needs. Made it a seamless experience. A pleasure to rent from! Would do so again even though there are closer Uhaul rental offices.Zachary G.
Customer Reviews for Amish Buildings of Latrobe
(U-Haul Neighborhood Dealer)
Latrobe, PA 15650
Services at this Location:
- Mon-Sat: 10:30 am - 5 pm
- Sun: 10 am - 4 pm
Special Operating Hours
- 5/30/2022: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.David B.
Louis was great! He called the day before to make sure I knew the drop off location and process. He responded to my text questions. Drop of was quick and easy I definitely recommend this locationRoland C.
Customer did not leave a comment.Shawn S.
The location was completely unmarked. The proprietor would not respond to phone calls. The sign and drop box are obscured from view from both the street and parking lot.Christopher C.
you need to back off an read the gas gage i put 30.00 in there an it was over hafe tank an it moved alittle geeeeeeeeee an charging me for more gas.... wow try to be good an this is what you do to your costumers..I WILL NEVER RENT FROM U_HULL AGIN ,,,David K.
Truck was clean and easy to drive. Renting was easy and Lewis was a Big help. Will rent again and recommend to friends and family moving in the future.Leanne B.
Calling Lou at a moment's notice for a rental was the best thing I did all day. After a hectic move and still having to return to move addition items, Lou was extremely helpful in being able to do everything over the phone. I'm a senior and not tech savvy so it was not stressful. My rental # 95979376 Believe me I will call Lou for any rental in the future and will recommend Lou to my friends who will down sizingCarey R.
Super friendly, great personality and professional. He saved me alot of time we would definitely deal with him again in the future. There are not enough words to explain how pleased we were with him and the experience we had with Uhaul. Thank you for being awesome!Robert L.
Customer did not leave a comment.Kaeleigh H.
Excellent customer service at this location, employee was very helpful every step of the way. A+John D.
Customer did not leave a comment.bryan F.
Very friendly man whom I talked to. Efficient service.Jessica C.
We got pushed around and then I was harassed by the Uhaul guy named Louis. See file. He texted me and then charged me double on purpose. NEVER COMING BACKSarah A.
Customer did not leave a comment.Lorie G.
Customer did not leave a comment.Aimy Z.
Customer did not leave a comment.Jason S.
Customer did not leave a comment.Scott J.
Customer did not leave a comment.jeanne H.
Customer did not leave a comment.Joshua Douglas B.
Louis was amazing. Smooth and easy to work withTIMOTHY V.
Customer did not leave a comment.Collin J.
Experience was a great one. The only thing I would change would be to have a street light installed. It was totally pitch dark n it made it hard to see backing up n then getting into my personal vehicle. Otherwise the PU n drop off was painless. I would use this spot again but please install some lights.Gena B.
Customer did not leave a comment.TIMOTHY W.
Customer did not leave a comment.Chris W.
The service is excellent, quick and easy!!! I'll see you guys soon. Trucks are clean!!!Chadwick B.
Poor customer service. Worst rental experience ever.Curtis F.
I think it should be easier to returnMarilynne S.
My UHAUL experience with Louis was amazing. He was extremely flexible, kind, attentive and quick to respond. I would recommend his site to anyone.Patti L.
Customer did not leave a comment.Mary Cay R.
Customer did not leave a comment.Virginia K.
Customer did not leave a comment.Sheryl S.
I would definitely use this location in the future, and I will 100% let anyone who needs a uhaul know this location is the best. It was easy, convenient, and hassle free. You can't ask for more. A very pleasant experience.Marquita S.
Was very disappointed I had to pay an extra $60 because there was none to rent in my town and I had to return it from where I rented at I don't like wasting money I would like to be refunded $60 because that's not my problem thanksKen L.
The service was phenomenal. I was treated with excellent care and respect. It was by far the best experience I have ever had renting a truck.chris V.
I was contacted with assistance from Louis, who was so helpful and answered all my questions. He made my first U-Haul rental so easy and comfortable. He's so nice..Colleen M.
Customer did not leave a comment.Al K.
Customer did not leave a comment.Amy K.
The contactless Uhaul process was all new to me, but worked really well. The vehicle was clean, had cold A/C, ran good, and was very comfortable. I would recommend Uhaul to all my friends and relatives.Anthony M.
I was very pleased with the Manager Lew very knowledgeable very speedy paperwork very impressed.Vic D.
This location has a smooth operation!!! Owner is very helpful friendly and professional!! I don't plan on moving ever again but if I do I will use this place again for sure!!! Thanks for making this painless and easy!! Cheers!!!Ronald C.
Customer did not leave a comment.Paul B.
Truck did not run well - something wrong with tow/haul feature or transmission I believe. I made it home but it was stressful.BRENDA D.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Samuel R.
Customer did not leave a comment.Glenna K.
Great Customer Service. very easy to deal with, and a smooth transaction and rentalSean H.
I actually got to talk to the owner throughout the whole process! He was very helpful and clear in his instructions. The price was fair and the vehicle was great on gas and very clean and ready to go. The location was easy to access as well. I would return without hesitation! Five Stars from me!Mark M.
Customer did not leave a comment.richard G.
Luis runs the place and is very friendly. Helped me walk though the process.John H.
Customer did not leave a comment.richard R.
Customer did not leave a comment.John S.
In and out very quickly, great service !Brad K.
Nothing , excellent service.. very friendly and helpful. Well managed and there when you need a uhaul.. ASAP .. will recommend to anyone!!Jennifer R.
Customer did not leave a comment.William H.
Lewis was very friendly and so very understanding was supposed to have truck back hubby accidentally took key to work with him we ran overtime and he was so helpful and understood and was very patient with me. If anyone rents from him then they went to the right person.DAVID K.
The agent, Louis, was exceptionally pleasant and helpful. He made the interaction enjoyable and smooth. He is an asset to your business and a rare find in the current work environment.Mary B.
Great service, everything worked out perfect and I was helped with every step along the way. I would highly recommend renting from this location!Eric P.
Customer did not leave a comment.Paul L.
Louis was most helpful.David H.
Smooth transaction with Louis. Clear instructions. Would definitely use them again.John I.
very helpful staff. Easy and smooth transaction.RITCHIE T.
This location is much better then greensburg and the owner is very niceAndrew P.
If everyone's experience with this business goes as well as mine did, you can rest assured of having prompt, courteous service with a person that seems to go out of his way to accommodate your needs. Ours were a last minute rental with an earlier than opening pick-up. We got my son moved with one trip, and we are so grateful for having the use of the truck! Kudos, and thanks!Darlene A.
Professional all the way!! Very kind & courteous. Helped me understand everything I asked. Experience was over & beyond the call of duty. Thank youcarole H.
Customer did not leave a comment.Rebecca R.
Great customer serviceWayne D.
Lewis was awesome to deal with!!!!Kim S.
Fantastic location to do business withdee C.
Customer did not leave a comment.Tyler S.
Louis made the transaction easy and secure for my travels. I liked dealing with a person through texting rather than everything on line . This made me feel like my questions were answered immediately.Peggy Z.
Very nice experience. Lou was great to work withronald N.
Everything went extremely smooth. The gentleman was extremely nice and communicated very well. Also he made sure the equipment was there when i needed it. I absolutely recommend this location. Give it a shot. Close and convenient for people living in Latrobe.Raymond L.
Customer did not leave a comment.Jonathan J.
Every thing went smooth. Thanks againDOUGLAS M.
Customer did not leave a comment.Tina T.
This place was great and so was Louis! They made it super easy for me to pick up my truck and drop it off! Everytime I had any questions Louis got back to me immediately! Would highly recommend and would definitely go back to them!Billie M.
I dealt with a Mr. Lewis (or Louis) who was very polite and easy to work with. He patiently explained the service, what i needed to do, and asked questions. this helped me get the right size vehicle for my needs. thank you LewisMatthew V.
Customer did not leave a comment.Karen B.
Be honest and upfront with your customersRandy I.
Absolutely nothing, flawless, friendly customer service!Dillon L.
Customer did not leave a comment.Amy K.
Sales associate I talked to on the phone was very nice and personable, handled everything for meashley C.
Customer did not leave a comment.Jennifer M.
Interior was filthy, cup holders, seats, dash covered on what appeared to be coke. Car carrier was covered with 8" of snow. It had not snowed the day equip was picked up.Carl H.
Louis was excellent with the service. The truck was perfect and clean. Not only did Louis provide excellent customer service but anytime I had a question he was quick to respond. Louis has a outstanding work ethic. In my experience with uhaul, this is absolutely the best place I've ever went to. Thank you so much for the outstanding service Louis.Anthony N.
Service was great. Had no issuesWayne D.
Customer did not leave a comment.Tina T.
Pick up was really easy. Cleanest uhaul truck we have seen.Joshua M.
awesome service!Rob K.
Very convenient!!HILLARY O.
Customer did not leave a comment.David M.
Louie called me and was extremely helpful and easily available for contact. Excellent service.Patrick J.
Louis was knowledgeable, helpful and very efficient. Everything was perfect from beginning to end!Gary M.
Louis is the best!Jon H.
Very easy! I will definitely use this location again!Mike B.
Top notch facility and Louis is very helpful and customer focused , and communication is excellent . Our 2nd time renting here and we will continue to rent here. Our first choice!Michael L.
Louis was very friendly and had everything ready for us ,I didn't have to wait on anything , def would recommend using this u-haul serviceNathaniel W.