Customer Reviews for Amoco To Go
(U-Haul Neighborhood Dealer)

516 reviews

2012 W College Ave   Milwaukee, WI 53221

(414) 761-3206

Location Hours

  • Mon-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(414) 761-3206

2012 W College Ave
Milwaukee, WI 53221

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

pedro G. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN M. 
Rating:
5.0

Customer did not leave a comment.

BABAR A. 
Rating:
4.0

Customer did not leave a comment.

ELIEL C. 
Rating:
5.0

Everything was fine.

EDWARD H. 
Rating:
5.0

Customer did not leave a comment.

MARY G. 
Rating:
4.0

Customer did not leave a comment.

OSAMA A. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

HIRAM P. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Good service

MICHAEL G. 
Rating:
4.0

Customer did not leave a comment.

JAMES V. 
Rating:
4.0

Have the cashier have help instead of having other customers keep being pulled ahead of us.

PAMELA D. 
Rating:
5.0

Everything was fine. The person who helped me were knowledgeable and walked me through the process. This was the first time I've rented a UHaul in a number of years. The "App" was easy to use.

STEVEN GREGORY M. 
Rating:
5.0

Customer did not leave a comment.

ANDREW N. 
Rating:
5.0

Customer did not leave a comment.

ABDUL A. 
Rating:
3.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

KAREEM S. 
Rating:
5.0

Customer did not leave a comment.

SHENA C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

The location manager was efficient at check in and very kind when we brought back the van with damage. His attitude and professionalism was greatly appreciated.

Bruce E. 
Rating:
5.0

Customer did not leave a comment.

YAJAIRA M. 
Rating:
1.0

Terrible terrible customer service. I will never come here again.

MEICE H. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
2.0

Messy and employees seemed like they didn't know what they were doing

Jennifer C. 
Rating:
5.0

Be able to serve more customers. There was a long wait for service. Only one clerk. Otherwise we were very pleased.

THERESA R. 
Rating:
5.0

Good service

OMAR U. 
Rating:
1.0

I wasnrequired to add a picture of the gas guage which was below 3/4. Refilled gas to same but they told me their system showed above 3/4. When i asked to review the picture they said they could not review it on their end and they charged me for extra gas. Very poor system to not be able to review.

evan H. 
Rating:
5.0

Nothing at all it'd perfect

RONALD R. 
Rating:
2.0

Was unaware and not noted anywhere online that you have to use a credit card only for the vans. also was told that the cashier could not enter in a card manually. resulting in me having to drive an hour to pick up a card i could use. not a great experience.

Taylor T. 
Rating:
1.0

Customer did not leave a comment.

BERETHEA J. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

CHARLES E. 
Rating:
5.0

Customer did not leave a comment.

LOGAN P. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

J R. 
Rating:
3.0

I was charged for someone else's truck and never received an update of my bill total given it was a shorter ride than estimated

GABRIELLA O. 
Rating:
5.0

❤️❤️❤️

OMEGA M. 
Rating:
5.0

Customer did not leave a comment.

Muhammad N. 
Rating:
5.0

N/A

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

CASIMIR M. 
Rating:
1.0

The staff was not ready for our pick up and the reserved blankets were not all available. There was damage to the truck, including the door seal not staying put, the gears made a loud grinding noise when shifting, and the brake pedal was at a different angle than the gas pedal making it very difficult to full brake. We were not able to drive on the highway because we did not feel safe in the truck, which in turn made our move longer and increased our spending on rented movers. It was apparent that the Amoco station staff do not check the trucks.

Arthur K. 
Rating:
5.0

Customer did not leave a comment.

Brenda S. 
Rating:
5.0

Customer did not leave a comment.

CARLOS G. 
Rating:
5.0

Customer did not leave a comment.

Valentino R. 
Rating:
3.0

I SCHEDULED A TRUCK WHICH I ENDED UP NOT USING AT ALL. IT NEVER MOVED AN INCH & I NEVER EVEN WENT INSIDE IF IT. SINCE I DID NOT USE THE TRUCK, WITHIN 1-2 HOURS I CANCELED IT, BUT MY CREDIT CARD WAS CHARGED ANYWAY! I WILL NOT PAY FOR SOMETHING I DID NOT USE. I AM NOT GETTING ANY COOPERATION FROM THE LOCATION. ADDITIONALLY, SINCE THE LOCATION WAS A GAS STATION/CONVIENCE STORE, THE PERSON RENTING THE TRUCKS WAS ALSO WAITING ON CUSTOMERS NONSTOP. SHE WAS THE ONLY EMPLOYEE ON DUTY. IT WAS EXTREMELY FRUSTRATING & WHAT NORMALLY WOULD TAKE 5 MINUTES TOOK AN HOUR! THE OTHER THING THAT TOOK SO LONG WAS THAT INSTEAD OF PAPER & PEN NOW EVERYTHING HAD TO BE DONE VIA TEXT & EMAIL. LUDICROUS! I WANT MY MONEY REFUNDED NOW!

ROSANNE C. 
Rating:
3.0

Customer did not leave a comment.

KELSEY H. 
Rating:
5.0

Customer did not leave a comment.

RODERICK D. 
Rating:
3.0

Truck ran a little rough, but that to be expected. I paid for a four wheel dolly, and they didn't have one there for me.

Jacob F. 
Rating:
5.0

The staff there is amazing the young that helped me was polite, patient and very professional!

Ashara H. 
Rating:
1.0

Bad service I ask I need to $20 dollars looking truck he charge $40 dollars

TARUNKUMAR P. 
Rating:
3.0

Upon returning the truck, the employee was not readily able to find my contract information. It required several different approaches to locate. Why was this a difficult task?

Kathleen R. 
Rating:
3.0

Customer did not leave a comment.

Sherita H. 
Rating:
5.0

Customer did not leave a comment.

Brett B. 
Rating:
1.0

I placed my reservation online and went to pick it but and was told that there was no reservation for me. Had to wait 45 mins in order to get this figured out and get a truck. Could improve so this does not happen to someone else

THOMAS S. 
Rating:
5.0

Person as great.

JOSEPH S. 
Rating:
3.0

Again the drop off didn't work in the phone and the lady didn't even know how to do the return once again standing around for 30 min I needed to make a meeting and was almost late I ended up leaving and coming back to finish it .

Kristopher K. 
Rating:
5.0

The staff was friendly & Truck was in excellent condition. Would rent from them again.

D G. 
Rating:
5.0

Customer did not leave a comment.

ANNE L. 
Rating:
2.0

Was not easy to pickup or return the vehicle. Mobile pickup all depends on if you have cell service and this location had very spotty service. After getting through most of the process both during pickup and drop-off, the process would suddenly start all over. This was compounded by requiring photos be taken of the vehicle. In addition, it would have been nice to know just how much needed to be completed for pickup because I could have done most of it from home rather than at the gas station.

Joshua P. 
Rating:
5.0

Customer did not leave a comment.

PAIGE L. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Katherine G. 
Rating:
5.0

Customer did not leave a comment.

LEIGH M. 
Rating:
5.0

Customer did not leave a comment.

adrian H. 
Rating:
5.0

Customer did not leave a comment.

YOLANDA B. 
Rating:
3.0

I declined and said no thanks to the safe move for $14 and I still got charged for it

NICOLE K. 
Rating:
5.0

Customer did not leave a comment.

JUDITH M. 
Rating:
5.0

Helpful staff made pick up and drop off easy.

Amanda B. 
Rating:
2.0

Customer did not leave a comment.

ASHLEE S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD R. 
Rating:
5.0

Very good customer service

Lori N. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

The mobile check-in process is absolutely horrible. I would never recommend that to anyone. I stood outside in the cold for quite a while waiting for my rental to be verified. This is something that should be done well before pickup time. I was under the impression that there would be no further steps to complete upon pickup.

Alicia H. 
Rating:
5.0

Customer did not leave a comment.

STEVE H. 
Rating:
5.0

Customer did not leave a comment.

THIEN-Y T. 
Rating:
5.0

Awesome people to work with!

TIFFANY H. 
Rating:
5.0

Customer did not leave a comment.

Lori R. 
Rating:
3.0

Make sure it's clean and it not take forever to get the paperwork done!! & Employee using my phone to take pictures of license!!! It took so long to get the paperwork done and I didn't even get a copy of it except when I brought the truck back & then I had to come back an hour later later & my paperwork still wasn't done & had to wait another half hour to get my paperwork saying what I was charged!! & I hardly needed to put gas in but I put in gas any way, even though the gas gauge didn't even move!! Had to pay .69cents a mile & pay for a dolly! & When the guy was using my phone to take & send pics of my license he was deleting stuff off my phone!! Why couldn't he just copy and fax my license!!! I think that everything should be included in the price & going less than 20 miles & putting more gas than I used !!! The truck was a nice riding nothing wrong with the truck!! But you need to improve your computer system!!!

Cynthia H. 
Rating:
4.0

Customer did not leave a comment.

laura G. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
2.0

It took an hour for us to rent the truck. Tellers pc was "slow" so we tried on his mobile device, that didn't work. Then he tried pc again, then it wouldn't take my bank debit card. So he finally called someone, and I eventually paid with cash.A cluster to say the least. Well go to certified uhual dealer next time. Mobile Sequence needs lots of attention!

Nicole O. 
Rating:
5.0

Good prices, clean, excellent service.

Maria P. 
Rating:
1.0

Make sure when someone reserves a truck it's there and not waiting for someone else to bring it back.

Daniel T. 
Rating:
5.0

Customer did not leave a comment.

Mari I. 
Rating:
5.0

This Uhaul dealer is by far the best location in regards to professional and exceptional service and equipment availability in the entire state of Wisconsin! I am now only going to rent from this location for all my Uhaul needs.

Abdallah S. 
Rating:
1.0

Have enough help one lady can't do three jobs.

Terrence L. 
Rating:
5.0

Nothing. Easy, helpful. Thankful and blessed! 💕

Marieta L. 
Rating:
1.0

Didn't like it at all the store man was so rude and didn't explain stuff right. At first we when there he say he can't get access to the system. And he say if I go back and download the app and show him that I got it and paid that he would give me the truck key. I when with my reservation number and he still didn't want me to give me the key. And he never explain right the situation. Was there like an hour to get a stupid truck. Everywhere else suck to ALL the system was all down. And some places had bad customer service.

Nilsa M. 
Rating:
5.0

I had two customer service people… the person that I picked the truck up from and a different person who received the truck when I brought it back. Both people were magnificent and I would enjoy doing business with them again.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Yabira M. 
Rating:
5.0

N/A

Shaina K. 
Rating:
1.0

The truck was very filthy with sticky, stained seats and dashboard. I was forced to spend time cleaning and disinfecting it. I drove 600 miles with old, crumbly and inafective windshield wipers. Very dangerous and unacceptable! The attendant was rude and ignorant. I would not recommend this rental location to anyone.

Joanna H. 
Rating:
1.0

The person was very hostile and with a attitude don't recommend this location

Luis R. 
Rating:
5.0

Customer did not leave a comment.

REIAD A. 
Rating:
4.0

Customer did not leave a comment.

Shani B. 
Rating:
5.0

I can't think of anything right now, this location is great they are friendly and make the process of picking up and dropping off easy. Very nice, and I have already told my friends how easy and convenient it is to rent a uhaul.

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

Angela C. 
No reviews have been submitted for this location.

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