Customer Reviews for Anbar Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Anbar Self Storage

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Esperanza C. | Overall Experience |
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I really like you service 😃thank you very much they was very helpful

MARIO L.
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Always have a great experience at this location. Fast, friendly and efficient. Anbar is simply the best!!!!

Thomas M.
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Free beer.

DONALD T.
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Great service!!!

JOSEPH L.
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After the truck I had requested did not show up Anbar offered me an alternative that actually ended up working better for me. I appreciate your assistance.

Mark S.
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Customer did not leave a comment.

Bay Quality R.
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Customer did not leave a comment.

GARY D.
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The above comments are true, but the REAL question is the overall UHaul experience! It was HORRID. Try to plan a move, but you don't know if the truck you reserved will be available until 24 hours ahead of time! You have to be kidding me. Then that depends if the person that rented the truck turns it in on time! Then they want you to drive 80 miles to pick up the truck! NEVER AGAIN will I use UHaul!!! We ended up calling different locations and finding a trailer and renting a mini van at the airport to accomodate all of our belongs for the move! Like I said, never again!!!

RANDALL S.
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Well oiled machine with covid in mind Thanks

Jerrold S.
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Excellent service and very courtesy.

Vincent S.
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Good people.

Delilah V.
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Outrageously great service. Kind staff who are eager to help and get things right for the customer. I would wholeheartedly recommend this location for individuals or businesses looking for rental solutions. Much thanks to Bradley and his entire crew.

Gelnn D M.
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Another great experience at this U-Haul location. Thank you.

ALEX P.
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Customer service was excellent. Best experience I've had at a U-Haul. Thank you.

Bay Quality R.
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Fantastic and efficient service as usual.

THOMAS C.
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Customer did not leave a comment.

Joseph R.
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Everything was Excellent need to improve at the moment

Ian D.
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Excellent customer service.

jan J.
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trailer had poor tie-down locations....only a few rings at the bottom...everything above ground level was suitable for rope only. this definitely complicated making items secure.

Renato B.
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friendly and superb customer service...

MARIO L.
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Muy buena experiencia, el personal me ayudó rápidamente y me guió en todo lo relacionado con el alquiler. Gracias.

Brianna G.
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Customer did not leave a comment.

Gilbert G.
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Everything was great

IAN D.
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Customer service was exceptional. friendly staff, very accommodating and professional. By far the best U-Haul experience I've had and I've had many.

Susan S.
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Hugely disappointed in the fact that I reserved the truck a month ahead at a local location and the day before pick up I received a call the truck was NOT available on that day and that it would be available the following day in another county - WTF kind of service is that? I'm a single woman who made arrangements for friends to help at a specific date and time because we all have lives and our time is valuable. Your company delayed me 24 hours which then had a domino effect as I had to reschedule friends and the walk thru of the new place and services for hook ups where I had to be on sight. I would NEVER recommend U-Haul

Meera C.
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Nothing---everyone we worked with was fantastic, helpful, and went the extra mile. Would definitely recommend.

Dennis K.
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Customer did not leave a comment.

Frederick G.
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Honor the confirmed location and time. I was told Soquel Ave in Santa Cruz did NOT have a van after reservation and CONFIRMATION some weeks earlier. Freedom, CA, (where is that?? I ask myself) had vehicle at a later time. U-haul: Bad company, bad handling of BASIC customer care. I will share this bad experience with everyone I speak to.

Bay Q.
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Exceptional service, clean equpment and friendly staff.

Steve F.
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Customer did not leave a comment.

Spencer R.
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Customer did not leave a comment.

Rufino D.
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Customer did not leave a comment.

RUDY H.
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Customer did not leave a comment.

Lucia Z.
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Customer did not leave a comment.

DENNIS F.
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Please update hours on the website- otherwise a great experience

SUSAN M.
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Customer did not leave a comment.

TAMMY R.
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Customer did not leave a comment.

Antoinette B.
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Customer did not leave a comment.

Christopher J.
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Customer did not leave a comment.

KURT G.
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Have More Trailers

JOSEPH EDWARD C.
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I was in San Jose, CA and reserved a trailer at your Campbell location. You changed it to Belmont which was 1.5 hours away with traffic. I had to cancel and rebook at your Freedom location (1 hour away). Your inability to honor my requested pick up location was unacceptable. What if I decided to drop it off in a different location than agreed? I'm certain I would have been charged an extra fee.

Kathryn M.
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Customer did not leave a comment.

MATHIEU F.
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Customer did not leave a comment.

Thomas D.
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Customer did not leave a comment.

Armando H.
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Customer did not leave a comment.

TRACYLYNN M.
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nice folks...enjoyed seeing how they worked.

BRENDAN M.
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Keep doin what you're doin! Solid experience all round.

Phillip S.
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When I went to drop off after hours, the app was quite helpful, even showing me a picture of what the drop off box should look like, a bright orange box. In reality, it was a green box, tall and slim, right up against the edge and attached to the green gate. It looked simply like a part of the gate. Myself and another person walked around the complex a couple times looking for this box, before it was found. I would suggest at the very least painting it orange, and at the most make it stand alone so it stands out a bit.

JAMES W.
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Great staff, Great service. Used them numerous times.

David M.
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Good service

Anne T.
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Excellent, efficient, fast and friendly service. The cargo van was perfect. No improvements needed. Thank you!

Michael C.
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Customer did not leave a comment.

eric S.
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Customer did not leave a comment.

Lisa L.
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Amazing customer service!

Michael R.
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Customer did not leave a comment.

octavio A.
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The staff is extremely helpful, very customer service oriented. The staff was happy to provide me plenty of helpful tips and were very accomodating. Thanks again!

Brittney S.
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Customer did not leave a comment.

Patricia G.
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Great!

Hasan A.
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Wonderful customer service Always have the best service and experience that location always helpful and useful

Cecilia K.
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Easy reservation, pick up & drop off. Great prices. Helpful & friendly staff. Were very proactive about COVID-19 safety.

Jose R.
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Customer did not leave a comment.

Elias C.
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Customer did not leave a comment.

Katherine H.
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You guys held my reservation through all this viral lockdown insanity and I was able to move out of a house where my lease was ending. Huge thanks

Mark J.
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Customer did not leave a comment.

William P.
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Nothing! They are doing a GREAT job!

William P.
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Customer did not leave a comment.

Daniel Z.
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Amazing helpful staff

donald D.
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Maintain

Adalberto Z.
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Great customer services!!!

Kevin S.
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Stay open later. I didn't like having to park my car in an unfamiliar neighborhood

Farbod D.
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Always great service at Anbar Storage. One stop shopping with Storage , Boxes and Moving supplies and Uhaul.

Kaela H.
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Customer did not leave a comment.

Mark K.
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Twice now I've had trouble putting gas in the van. Something causes the pump to think the tank is full, even when it's almost empty. I tried multiple stations/pumps, and the U-Haul rep told me to not worry about it and bring the van back empty. Other than that, no stress at all. The van ran perfectly the whole time and wow they can carry a lot!

Gary B.
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Customer did not leave a comment.

Farbod D.
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Always fantastic service.

David T.
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The online check in process needs work. There was no point in submitting my info online because I just had to resubmit the info with the clerk. The clerk was helpful and the process was fairly smooth. The vehicle was in good working order.

Mayra S.
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Customer did not leave a comment.

Maricela A.
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Customer did not leave a comment.

Brian P.
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Customer did not leave a comment.

John F.
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Nothing. All was great. Brad was very helpful, 5 Stars!

Richard R.
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VERY Friendly staff, they were awesome!! Best Uhal expierence I have ever had! Thank you!

David H.
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Customer did not leave a comment.

MOISES D.
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Customer did not leave a comment.

Heidi Calanthia T.
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Brad and Maria are knowledgable and professional. Another great experience. Thanks for being a committed and friendly staff. I'd highly recommend this U-Haul and Storages facility. Great security! Thanks

Heidi C.
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Professional friendly staff, plus the place is always clean and smells great. The truck was perfect for my project and the recommended size was spot on. Thank you for your expertise!

Jeffrey G.
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Always friendly and efficient

Daniel M.
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Customer did not leave a comment.

Delilah V.
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Attentive staff who are eager to help and to make the rental easy. Excellent communications when I needed to cancel and reschedule, never felt like it was a hassle.

Robert S.
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Very friendly. While I was waiting to be picked up I noticed the truck was immediately cleaned for the next customer. I was provided with good general information about the area.

Silvester G.
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N/A everything was great fast and easy

Bay Quality R.
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Quick, pleasant transaction. Thanks.

Santiagos C.
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Customer did not leave a comment.

Santiagos C.
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Customer did not leave a comment.

Santiagos C.
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Customer did not leave a comment.

Steven S.
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Customer did not leave a comment.

Uday P.
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No comment

William N.
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Ivan was highly informative, professional, and thorough.

Jorge G.
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Better communication with what comes with the rental

Gary B.
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My only problem is an advertised price of $19.95 turned into over a hundred dollars for a one day rental?

Christina A.
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They're always have my reservation ready to go. Very easy to work with.

Santiago's C.
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Awesome staff!

FREDDIE LEO C. | Overall Experience |
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I was very impressed with the quality and service.

rebecca c. | Overall Experience |
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Customer service was great, everyone at the front desk was very professional and on top of everything. Great job!

JIE C. | Overall Experience |
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I hope we can get more access after work. Probably close after 8:00 PM? Thanks a lot!

No reviews have been submitted for this location.

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