Customer Reviews for Andy's Auto Sales
(U-Haul Neighborhood Dealer)

186 reviews

3002 Dawes Rd   Mobile, AL 36695

(251) 343-6198

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(251) 343-6198

3002 Dawes Rd
Mobile, AL 36695

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

MECHELLE T. 
Rating:
5.0

The most friendliest people I've dealt with ever. I wish they would be over all u haul locations.

jared P. 
Rating:
5.0

Very polite and Awesome, nothing I seen that would tell me any different

JERRY K. 
Rating:
5.0

I will always rent from Tran. She is so very helpful, polite, and knowledgeable, Tran is the BEST!!

Connie D. 
Rating:
4.0

Very professional staff and extremely pleasant to deal with. I will be returning in the future.

JOHN J. 
Rating:
5.0

Customer did not leave a comment.

Stephanie F. 
Rating:
5.0

Nothing ...

Kenneth Y. 
Rating:
5.0

charged fuel of $15 after i put in 5 gallons to go 23 miles ? something is not right!!! i would like that credited back to my account . THAT CALCULATES TO ESTIMATED 10 GALLONS OF GAS FOR 23 MILES.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Burben S. 
Rating:
5.0

The experience was great the gentleman that helped me was ver professional and super nice.

Ralph L. 
Rating:
5.0

Customer did not leave a comment.

Lauren F. 
Rating:
5.0

Excellent service

Steven R. 
Rating:
5.0

Customer did not leave a comment.

Irene L. 
Rating:
2.0

Customer did not leave a comment.

Alisa O. 
Rating:
5.0

Customer did not leave a comment.

Ganell B. 
Rating:
5.0

Customer did not leave a comment.

BILLY P. 
Rating:
5.0

Thanks for the good service you gave me and being there for me. Michael moore

MICHAEL M. 
Rating:
5.0

Corrected the paperwork on the rental due to wrong trailer number entered. Very friendly.

Debra M. 
Rating:
5.0

Customer did not leave a comment.

Christopher A. 
Rating:
5.0

Excellent overall customer service

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

Tommy C. 
Rating:
3.0

Customer did not leave a comment.

Donna G. 
Rating:
5.0

.

Heather F. 
Rating:
5.0

The best customer service experience around!

David C. 
Rating:
4.0

Customer did not leave a comment.

Anastakia H. 
Rating:
3.0

We dropped the Uhaul after hours, we weren't able to find a key drop box so we had to come back the next morning...

LAUREN Y. 
Rating:
5.0

Customer did not leave a comment.

Brandon W. 
Rating:
4.0

Customer did not leave a comment.

Ashley W. 
Rating:
5.0

That lady that checked the trailer out to me was extra nice and helpful. Great customer service, an awesome personality, and took pride in her job.

Frasel P. 
Rating:
5.0

Truly one of the best customer service experiences I've had in a while. Thank you!

David C. 
Rating:
5.0

Tran is always gracious and most helpful.

Toby C. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
4.0

Wayyyyy to expensive, truck smelled bad. maybe ask more questions that apply to the customer on this terribly lazy looking review form.

Travis G. 
Rating:
5.0

Andy's was very accommodating to upgrading my equipment as soon as I realized I needed something else than from what I originally ordered.

Anne C. 
Rating:
4.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

DYLAN G. 
Rating:
5.0

Pleasure to work with 😊

JESSICA W. 
Rating:
5.0

Customer did not leave a comment.

Dundre M. 
Rating:
3.0

Customer did not leave a comment.

Edward C. 
Rating:
5.0

They were very friendly and helpful through the entire process.

Selina L. 
Rating:
5.0

The personnel at this location were absolutely awesome!! Great folks! Went above and beyond to make this a wonderful experience!

Dianna L. 
Rating:
3.0

Customer did not leave a comment.

Mary R. 
Rating:
5.0

Customer did not leave a comment.

Brandon H. 
Rating:
5.0

Scheduled drop off never answered phone, 2nd location was helpful but then said they were full and we could not drop off, Person at Andy's Auto Sales was quick to answer and very helpful, I would use this location first if ever needed again.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Joe M. 
Rating:
5.0

Customer did not leave a comment.

Son L. 
Rating:
5.0

Continue to practice, and provide excellent customer service.

Mauricio C. 
Rating:
5.0

Customer did not leave a comment.

Elnora S. 
Rating:
5.0

Very customer friendly owner.

Mark P. 
Rating:
4.0

Customer did not leave a comment.

Roosevelt L. 
Rating:
4.0

Customer did not leave a comment.

Tom W. 
Rating:
5.0

Customer did not leave a comment.

BRYAN B. 
Rating:
5.0

Very fast and friendly service. Very nice and helpful. Great folks. Will reccomend to my friends and family and if I ever need a truck or trailer I will be coming back!!

GEORGE S. 
Rating:
5.0

Awesome people

Paul A. 
Rating:
5.0

Keep up the awesome job. Don't change anything.

Ilene B. 
Rating:
5.0

Drop Off was quick, easy and stress free. Thank you!

Leslie M. 
Rating:
5.0

Customer did not leave a comment.

Marlys V. 
Rating:
5.0

Customer did not leave a comment.

Maurice B. 
Rating:
5.0

No comments.

Manuel R. 
Rating:
5.0

Very good customer service

Phong N. 
Rating:
4.0

Customer did not leave a comment.

Bill R. 
Rating:
1.0

Customer did not leave a comment.

Stephanie P. 
Rating:
5.0

Customer did not leave a comment.

Phong N. 
Rating:
5.0

She was very nice. I changed my time the day before then had to cancel at the last minute. She let me call her on Sun to pick up a truck. I will be using her in the future.

Kate H. 
Rating:
4.0

Customer did not leave a comment.

Mitchel W. 
Rating:
3.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

This was third rental from this little lady who has more energy and drive than most people I know. She never says “no”. You folks have got a good one with her !

Corey J. 
Rating:
5.0

The back of the unit has not been cleaned out prior to me picnicking it up.

Norman R. 
Rating:
5.0

Beyond call of duty

Leo J. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R. 
Rating:
5.0

Customer did not leave a comment.

Dorothea D. 
Rating:
5.0

Additional sizes of uhaul trucks, something between 15 & 26 feet

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Rebecca P. 
Rating:
5.0

Nothing! Everything was absolutely perfect.

Misty B. 
Rating:
4.0

Customer did not leave a comment.

Inez B. 
Rating:
5.0

Customer did not leave a comment.

thomas B. 
Rating:
2.0

I paid for a dolly and dolly was not in the uhaul. That was very inconvenient for me. My first time ever having a bad experience with Uhaul. Also I was told the gas was not put back where it was when I picked it up was not right. So I had to pay $10 for that. I was upset about that but you know what. I will not use this service at this location again.

Nicole M. 
Rating:
4.0

Had no problems. U Haul is the leader in rental trucks and they came through once again.

Gerald S. 
Rating:
5.0

Worked with the CSR at your 8000# and the people with Andy's Auto Sales. Both very professional and helpful. When and if needed I will definitely use Uhaul Rental at Andy's Auto Sales again.

CONNIE D. 
Rating:
5.0

Hard to improve on perfection

Scott C. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Noting the service was excellent

Frederick L. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Derrick G. 
Rating:
5.0

Customer did not leave a comment.

dennis K. 
Rating:
5.0

Customer did not leave a comment.

Daren W. 
Rating:
5.0

We had a flat tire 60 miles away from the rental location it took U-Haul almost 6 hours to send any help, I would not recommend U-Haul road service that really terrible

Quenton C. 
Rating:
4.0

Easy drop off until I found out this location was not an approved drop off location. Customer service was excellent in changing the drop location and closing out the ticket.

Kenneth K L. 
Rating:
5.0

Excellent customer service.

Donovan B. 
Rating:
5.0

Tran was very prompt and friendly. I would definitely use this location again and recommend it to my friends.

Randle P. 
Rating:
3.0

The lady that checked me out was great

David F. 
Rating:
5.0

Customer did not leave a comment.

susan C. 
Rating:
5.0

Customer did not leave a comment.

Susan H. 
Rating:
3.0

Customer did not leave a comment.

jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Mike F. 
Rating:
5.0

Customer did not leave a comment.

Vincent S. 
Rating:
2.0

Customer did not leave a comment.

JOLENE R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
No reviews have been submitted for this location.

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