Customer Reviews for Andy's Inc
(U-Haul Neighborhood Dealer)

146 reviews

100 W US Hwy 19E   Burnsville, NC 28714

(828) 536-4220

Location Hours

  • Mon-Fri: 9 am - 1 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 6/26/2021 - 6/27/2021: Closed

Services at this Location:

Contact Us

(828) 536-4220

100 W US Hwy 19E
Burnsville, NC 28714

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 1 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 6/26/2021 - 6/27/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
1.0

Don't tell folks to contact you at a specific time to get the truck and tell them someone else is coming to get the truck you have reserved.

Timothy F. 
Rating:
5.0

Nothing. Andy is great. Ive rented there 3-4 times and will return.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
3.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Very nice and clean location, with friendly staff.

Daniel G. 
Rating:
3.0

I dropped off the trailer after hours so there was no one there to assist.

AUDREY H. 
Rating:
4.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

Most easy and pleasurable rental I ever had with U-Haul great job Andy's

Otis M. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Harold H. 
Rating:
3.0

Very satisfied

LINDA B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
3.0

Customer did not leave a comment.

Walter A. 
Rating:
5.0

Customer did not leave a comment.

Kathy R. 
Rating:
5.0

Customer did not leave a comment.

fred S. 
Rating:
5.0

Customer did not leave a comment.

Morgan W. 
Rating:
5.0

Most interaction came from where I pickup up the trailer in Lexington SC.

LONNIE D. 
Rating:
5.0

Customer did not leave a comment.

Amber H. 
Rating:
5.0

Very friendly and helpful.

ROBERT B. 
Rating:
5.0

nice people

mark G. 
Rating:
5.0

Customer did not leave a comment.

Angela L. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

carlos S. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

Shawn J. 
Rating:
5.0

Most helpful, knowledgeable about equipment and customer requirements

Linda T. 
Rating:
2.0

My only complaint is the business wasn't open until 9am. I wanted to get a much earlier start.

Eric M. 
Rating:
3.0

Customer did not leave a comment.

Amber G. 
Rating:
5.0

Nothing, the web site was easy to use, both the pickup and drop off locations were knowledgeable and helpful. The vehicle was clean and very easy to use

Frank B. 
Rating:
5.0

Customer did not leave a comment.

ron S. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
4.0

Customer did not leave a comment.

RONALD C. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
5.0

Customer did not leave a comment.

Dan W. 
Rating:
4.0

Same as above

Briann K. 
Rating:
5.0

Customer did not leave a comment.

Billy S. 
Rating:
5.0

Great people. Friendly service.

Diane B. 
Rating:
4.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

N/A

Miranda D. 
Rating:
4.0

no comment

jeffrey A. 
Rating:
5.0

every thing was super

Gerard C. 
Rating:
5.0

Customer did not leave a comment.

Theron H. 
Rating:
5.0

Very friendly and helpful folks.

Barney G. 
Rating:
4.0

I did my pick up from my phone. After the employee at Andys told me all I had to do was sign in and grab the key and go I did exactly that. When I returned to where I was moving out of with the u-haul I realized the dolly, handtrucks, and blankets that I asked for were not in the truck. I had to get someone to drive back to pick them up. I order 3 dozen blankets and ALL of them were soaking wet. Between the extra trip and the soiled blankets I would was not pleased with my experience.

Matthew S. 
Rating:
3.0

Customer did not leave a comment.

Tammy W. 
Rating:
5.0

Customer did not leave a comment.

Reagan S. 
Rating:
5.0

More Smaller trucks

June P. 
Rating:
5.0

Customer did not leave a comment.

Doreen B. 
Rating:
5.0

Superb customer service! Will most definitely be a repeat customer. Perfect experience.

Jill C. 
Rating:
3.0

The address for this location is not correct you have to Google Andy's in Burnsville

Robert B. 
Rating:
5.0

Great place, easy access. A+

michael D. 
Rating:
1.0

It took me over a hour to get my truck

James R. 
Rating:
5.0

Customer did not leave a comment.

Doug S. 
Rating:
5.0

Customer did not leave a comment.

Steve P. 
Rating:
5.0

Customer did not leave a comment.

Brett R. 
Rating:
4.0

Customer did not leave a comment.

Stephen J. 
Rating:
3.0

Customer did not leave a comment.

Paul W. 
Rating:
2.0

Andy's U-haul has no business being in the business

mark R. 
Rating:
5.0

Customer did not leave a comment.

david P. 
Rating:
5.0

I recommend adding a tongue jack to the trailer. The absence of a jack makes it very difficult to drop off the trailer for loading and/or unloading.

David B. 
Rating:
5.0

Easy efficient drop off

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
5.0

This family owned business is great. A throwback to the way it was when people really cared and actually appricated your business.

Larry H. 
Rating:
5.0

Cannot think of anything. It was fast, accurate, easy into the lot from the main road. That is excellent! Thank you.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

ANGEL R. 
Rating:
1.0

It really sucked. For more information email me at d01r@msn.com.

Doug R. 
Rating:
5.0

Very helpful and kind.

Charlette B. 
Rating:
5.0

Customer did not leave a comment.

Kathrine U. 
Rating:
5.0

I did accidentally lock the key inside the truck. When I called U- Haul for assistance they told me it cost $ 500 to get door unlocked. Fortunately I had AAA and they got the door unlocked.

John R. 
Rating:
5.0

Customer did not leave a comment.

Michelle B. 
Rating:
5.0

Drop-off box was convenient. The metal lid was muted by a glued-on cigar, though.

Troy H. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Steve A. 
Rating:
5.0

A+

Jean C. 
Rating:
3.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Andy is a very nice and helpful guy.And my wife thinks he is so good looking.

Mike T. 
Rating:
5.0

Great

Bradly B. 
Rating:
5.0

This a great location with helpful and professional stank. A+ Alley aroind

Abakar M. 
Rating:
5.0

The pick up and drop off location was Andy's gas station in Burnsville NC. He was great to deal with, no complaints. The online process is sometimes confusing or misleading. The online system will suggest pick up points that don't actually have equipment.

Tim L. 
Rating:
5.0

I would recommend this location to everyone.

Angelia V. 
Rating:
5.0

Customer did not leave a comment.

Bryant L. 
Rating:
5.0

Top of the line

Bryant L. 
Rating:
5.0

Nice place ,nice people

Roger M. 
Rating:
5.0

Really nice people

Rick B. 
Rating:
3.0

Customer did not leave a comment.

renne D. 
Rating:
5.0

Great place

KAREN O. 
Rating:
5.0

Customer did not leave a comment.

susan R. 
Rating:
4.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

Very impressed

Kenneth F. 
Rating:
5.0

Great

Ray Vance E. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
5.0

A gem of a location.Uhaul is very lucky to have such a pro at Andys.Andy Jr. is the man.

Louann B. 
Rating:
5.0

One word.great

clay P. 
Rating:
5.0

Will use location again.could not have been any more professional. Andy is great to deal with.

Josue C. 
Rating:
5.0

Andy's U-Haul did an excellent job fixing what the U-Haul website messed up. I arranged for a one way move online. The website reversed my pick up and drop off location. Luckily, Andy (the owner) was able to cancel the wrong order and write up a new contract. Great job to Andy's U-Haul!

Tim L. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
No reviews have been submitted for this location.

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