Check in process was not an easy task, location wasn't open on weekends so it was all through mobile pickup. The app would not work properly, had to speak with agent through chat, then had to call someone and my 9 am pickup became closer to 10 am before was able to actually get the keys to the vehicle. As far as the uhaul location and the vehicle itself everything was fine, but the mobile pickup isn't something I would probably go through again, major headache.
Debra Carter
Jerrys Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Erwin, TN 37650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing, everything was great. Kind and friendly people..
cynthia hunterJerry’s Uhaul location was convenient to the interstate and very easy to find. The rental and check in processes were quick and easy. 10/10 experience, will use this location next time I rent a truck.
Patrick MannionHave the keys available, would be nice.
Roy GuajardoThey were unable to print a receipt because "the computer was already in use". I was left standing in the rain while my husband and worker transported the trailer to some remote location. Staff was quite unfriendly, perhaps due to this just being a secondary job.
Joe Cardell