Customer service was very good .
BALBIR S
Customer Reviews for Angel Aid Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
In the end it worked out. Signage led me to the back of a large Semi trailer parking lot. Phone the U-Haul number and got a call back within 5 minutes and the fellow came within 3 minutes so all was good. It was a holiday Monday so understandable.
Vincenzo ZTruck was not ready at scheduled pickup time. There were no equipment that had been ordered (dolly, furniture pads) on the truck. I had to wait for the staff member to attend and provide the key despite being a mobile pickup. More over when I booked, I had booked for Langley but was redirected to Surrey as there wasn't the size truck I needed in Langley. Just calamity after calamity delaying our move and causing undue stress
Andrew CThis is simply a drop off depot, there is no personnel to help with the drop off. Furthermore, this was not my requested drop off point
Matthew PEverything was perfect
FRANK TTamilselvan was very helpful in renting the truck. I appreciate it!
VENKATESH Pexcellent service
MANINDER BI was processed very quickly.
MIBENGE MI recently used U-Haul for my move, and I couldn't be happier with the service provided. From start to finish, the experience was seamless and stress-free. The service provider was incredibly professional, punctual, and went above and beyond to ensure everything was handled with care. The truck was clean and well-maintained, making the move smooth and efficient. I highly recommend this U-Haul service provider to anyone in need of reliable and top-notch moving services. Thank you for making my move a breeze!
Prabhakaran EThe location is in a dirt truck lot,puddles of water everywhere,you have to use one of the 2 phone numbers on a faded sign on a post to get service.When you finally get ahold of someone they are 10 minutes or more away.This was the 4 th reservation of a car trailer that I made as u haul kept cancelling my reservations.This location is out of the way and hidden,U-Haul needs to get there act together.
ANDREW HHe is Very Friendly & Service quality is great. Especially Pick up & return process was quite easy. I would definitely recommend this location for others.
Praveen JVery excellent service.
MANKARAN SThe guy here went above and beyond to make sure I got my rental. U-Haul gave me the incorrect address so spent an hour just trying to find the right location. The guy kindly phoned me and guided me to the right location and even stayed for an extra hour or so and waited for me. Appreciate his great customer service and would recommend him for U-Haul equipment pick up.
Michael BEverything was perfect
Amiras KVery good service
Tajinder SI called at the given number before reaching at the location. There was no clear sign for drop off location. I went from one truck yard to another. All truck mechanics and drivers were unaware of the exact location. Finally, when I called on the given number. the attendant came out from his car and he helped me in backing up the trolly properly. He was quite helpful. The location should have proper signs and location clearly visible to incoming customers. Otherwise, the location was close to my house, it needs proper place and station with sign board. The attendant did his best to accommodate me. Thanks for his service.
SHAMSHER SWas sent to wring address so dont really know what they are like.
Andre DNice behavior of your dealer, such a
Inder Pcame to pickup my rental but got turned down as the vehicle was not available. very dissapointing reservation number 93139444 munesh raj 604 657 3550
MUNESH R