Customer Reviews for Another Closet Self Storage Boerne
(U-Haul Neighborhood Dealer)

17 reviews

510 State Hwy 46 E   Boerne, TX 78006

(830) 443-4122

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 1:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(830) 443-4122

510 State Hwy 46 E
Boerne, TX 78006

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 1:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything about the rental was great. The local office was very helpful in answering questions about a truck, picking it up after hours, and the U-Haul app. The truck was ready, very clean, and ready to go. I will definitely use this location again.

Will B. 
Rating:
4.0

Customer did not leave a comment.

DAVID Q. 
Rating:
1.0

Store closed at 1 p.m. had to do check out over phone app which sucked, I spent about an hour during check out and truck return just trying to load photos in the hot sun had almost no cell service at this location. Every time I tried to upload photos verifying odometer, fuel gauge, and vehicle condition/cleanliness the page would freeze and I had to start all over again but wouldn't let me use the pics I took. Had to keep taking new ones and try to re- upload. This happened about 8-10 times. Will never use this location or "ez" mobile pickup again.

Joel G. 
Rating:
3.0

Customer did not leave a comment.

Lisa B. 
Rating:
3.0

Our pickup location was changed & I was not notified of a change. When I went to original location he told me the location I was assigned was closed on Sundays. I could not reach anyone & UHaul was zero help. What was scheduled to be an easy pickup (and why I prepaid) - turned into a nightmare. Putting us over 1.5hrs late for movers who left bc they could not stay.

Sarah C. 
Rating:
5.0

Your website is awful. 6 times I got to the part where you get the code to get the key, and 6 times it crashed. I ended up having to call and go through the lovely automated menu before actually getting someone on the line. I don't remember her name but she was awesome, unlike the website.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

KERILEE M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY F. 
Rating:
5.0

We used after hours drop off since the location was closed.

HOWARD P. 
Rating:
5.0

Customer did not leave a comment.

Allen D. 
Rating:
5.0

My original pickup location was a disaster. I can't remember the exact name, something corner store. 2 hours past my reservation, they did not have my rental and offered to “hook me up” with a different one. The attendant had no idea how to do anything and had to call his uncle to see what was happening.

Christopher C. 
Rating:
4.0

Customer did not leave a comment.

Courtney L. 
Rating:
4.0

Drop off only...no interaction with UHaul personnel

Neal P. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
5.0

Customer did not leave a comment.

Dawn F. 
Rating:
4.0

our pick up location was changed to a spot 30 minutes away. The location was closed and the website was so slow it took over an hour to process. Calling the 800 number did not help. 30 minute wait time and they were unable to assist. This added 2 hours to our move and tons of frustration.

Michael M. 
Rating:
2.0

This location is unstaffed and completely remote. Had to download app and take a bunch of pictures. A/C went out on truck, and I had no one to talk to about it.

Brian M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top