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Thomas H.
Customer Reviews for Ansonia Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Even though the physical location was closed. The uhaul manager showed up to get us on our way. Exceptional Customer Service.
CURTIS LEE B.Have the dolly available
Barbara B.This was a last minute rental on a Saturday and I felt not rushed and valued. Great service.
Steve D.We booked our trailer online to save time since we were on a tight schedule, but I used my cell phone and I didn't see an option to choose one way. The fee was supposed to be $29 and they didn't tell me any differently when I said I needed it one way. Well our charge ended up being well over $100, something we couldn't afford, and it messed up our finances. Due to rain, the location we went to was without electricity and internet, so he had to call someone at another location to finish our registration.
Andrew M.Perfect and easy , in and out.
JEFF H.I received a bill of $339 after the use of the U-Haul which was no where near the estimated price and when I called to talk to someone about the issue I was blown off and told I would be called back in 3-5 business days. I will not recommend U-Haul to any one at this time based upon the costumer service o have received so far.
RICHARD H.