Unmanned location, keys were never put in lockbox, worker never didn't even know there was a reservation for pickup. Spent 40 minuets on customer service calls trying to find help.
JESSICA M
Customer Reviews for Antioch Amazing Transport
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Self service location.
JAMES GI had nothing but issues with renting the unit. We were transferred trucks over 8 times because every location we went to trucks were marked ready but had no keys or locks on units. We had to call support over 10 times with different issues of locks not opening or trucks not being there that should have been.
Colin W