Customer Reviews for Anytime Storage
(U-Haul Neighborhood Dealer)

686 reviews

880 Windy Hill Rd   Kyle, TX 78640

(512) 523-4543

Office Hours

  • Monday:
    Closed
  • Tuesday - Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(512) 523-4543

880 Windy Hill Rd
Kyle, TX 78640

Services at this Location:

Office Hours

  • Monday:
    Closed
  • Tuesday - Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Went into office for assistance. Was quick, easy and felt very welcomed. Great service!

RACHEL M 
Rating:
5.0

They were so accommodating. My daughter was late picking up the truck and since they didn't have another rental they extended our time at no charge. Very nice and the quote was correct online. I highly recommend them!

Stephen S 
Rating:
1.0

They charged me a $20 "after hours service fee" for returning a trailer to their location on a day they weren't even open.

Mark S 
Rating:
1.0

Trailer came with no Jack, no help from person in office, was told to take pictures of trailer an upload, no help or instructions from employee. Asked repeatedly how to upload an no help. Cannot believe a trailer was being rented w/o a jack. Back still hurting from trying to hookup trailer to my receiver.

HARLAN K 
Rating:
1.0

They charged me a $20 "after hours service fee" for returning a trailer to their location on a day they weren't even open.

MARK S 
Rating:
3.0

Should say to the customer that you need pictures of the odometer and fuel gauge before they park far away and come inside. Then had to go back out to do that: then to be told she was going to have to do it anyways. I

JENNIFER H 
Rating:
5.0

Customer did not leave a comment.

MARK H 
Rating:
5.0

Anytime Storage is very clean and the access hours are convenient. The staff is so helpful and professional. I highly recommend this storage facility.

CASILDA R  |  Overall Experience 
Rating:
3.0

I didn’t actually speak to anyone I just dropped the truck off

HANNA S 
Rating:
5.0

They were so accommodating. My daughter was late picking up the truck and since they didn't have another rental they extended our time at no charge. Very nice and the quote was correct online. I highly recommend them!

Katherine M 
Rating:
5.0

Everything went extremely well. The lady who runs this place is so helpful, kind and knowledgable.I would recommend this site in a blink of an eye.Thank you!!!

KAREN D 
Rating:
3.0

Front desk lady was distracted and not very clear. Talked really fast so I was unable to complete returning rental property.

Megan L 
Rating:
5.0

For the next six months, give the customer 50 % off every other month.

GILBERTO A 
Rating:
5.0

Awesome customer service and very reasonal pricing. Highly recommended!

Scott H 
Rating:
5.0

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JOSE D 
Rating:
5.0

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ORLANDO V 
Rating:
5.0

The staff was extremely friendly. Very knowledgeable was able to help get me through the process. Definitely would go back.

JAMES H 
Rating:
5.0

Staff was very friendly. Super quick pick up and drop off process. We will definitely use again

Blake L 
Rating:
5.0

I think the person and the equipment were excellent, the lady that was helping me was very knowledgeable and very nice. All and all it was a great experience.Thank you

EVERETT S 
Rating:
4.0

The lady I work with was very nice, helpful and very knowledgeable. I had very good experience renting a trailer. Thank you

EVERETT S 
Rating:
3.0

Truck was fine. Employee was friendly There weren't any moving blankets available She would only sell us ONE box when she had 10. Why?

METTA W 
Rating:
3.0

I only rated Average because of the location, specifically. The facility itself was clean, well organized, easy to maneuver in/around, the staff was friendly and patient through all of my questions. The location is difficult to get into/out of as the driveway is 2/3 of the way up a hill, so there is major blind spots when pulling out.

Joe T 
Rating:
5.0

null

KRISTINE S 
Rating:
2.0

null

KAMAL A 
Rating:
2.0

Customer did not leave a comment.

KAMAL A 
Rating:
5.0

great location for drop off where i was located. parked in a corner of the lot and had problems getting around. the young lady with a foot brace got in my truck and moved it around. she was awesome!!!!

Anthony P 
Rating:
5.0

Customer did not leave a comment.

KRISTINE S 
Rating:
3.0

I only rated Average because of the location, specifically. The facility itself was clean, well organized, easy to maneuver in/around, the staff was friendly and patient through all of my questions. The location is difficult to get into/out of as the driveway is 2/3 of the way up a hill, so there is major blind spots when pulling out.

JOSEPH T 
Rating:
3.0

Truck was fine. Employee was friendly There weren’t any moving blankets available She would only sell us ONE box when she had 10. Why?

METTA W 
Rating:
4.0

The lady I work with was very nice, helpful and very knowledgeable. I had very good experience renting a trailer. Thank you

EVERETT S 
Rating:
5.0

I think the person and the equipment were excellent, the lady that was helping me was very knowledgeable and very nice. All and all it was a great experience. Thank you

EVERETT S 
Rating:
5.0

Customer did not leave a comment.

JOSE D 
Rating:
1.0

Every time I have dealt with U-Haul, they always find something extra to charge you for. It’s never what they advertise or say I will never ever unless forced to use them again and I do not recommend them at all. Beware

BETTY W 
Rating:
5.0

Staff was very friendly. Super quick pick up and drop off process. We will definitely use again

BLAKE L 
Rating:
4.0

Very polite and helpful staff.

Charles B 
Rating:
5.0

The staff was extremely friendly. Very knowledgeable was able to help get me through the process. Definitely would go back.

JAMES H 
Rating:
5.0

Friendly staff and easy drop off location. Clean and safe environment.

MICHELLE H 
Rating:
5.0

Customer did not leave a comment.

ORLANDO A 
Rating:
5.0

Awesome customer service and very reasonal pricing. Highly recommended!

Scott H 
Rating:
5.0

For the next six months, give the customer 50 % off every other month.

GILBERTO A 
Rating:
5.0

Customer did not leave a comment.

COBY R 
Rating:
3.0

Front desk lady was distracted and not very clear. Talked really fast so I was unable to complete returning rental property.

MEGAN L 
Rating:
5.0

Customer did not leave a comment.

ROBERT S 
Rating:
5.0

Everything went extremely well. The lady who runs this place is so helpful, kind and knowledgable. I would recommend this site in a blink of an eye. Thank you!!!

KAREN D 
Rating:
3.0

First of all it is a public place that they stated they don’t have a restroom and I had to go bad very uncomfortable! And of course the auto hauler was not hooked up and ready to go. Not the best customer service!!!

THOMAS K 
Rating:
3.0

The Dolly I rented was missing the rubber strap and a scratched up all my appliances

RICARDO R 
Rating:
1.0

Ripped me off with bogus damage charges

MARK P 
Rating:
3.0

Have people to talk to and check over the truck. Us elderly people aren't used to doing everything through our phone.

GARY J 
Rating:
4.0

Customer did not leave a comment.

DAVID K 
Rating:
4.0

Overall good experience. Only issue we had was getting our account closed. We moved out and gave notice on 12/21/24 via "contact us"on the website. I got a reply thanking me for letting them know the unit was left unlocked. I noticed they still charged me the full amount in January. I stopped by the office and was assured that was how things worked and that I would credited. Was charged full amount again in February! So I called on 2/4/25 ND now they are showing that date as our move out. Need to call and get this straighted out. They already changed our 15 days notice when we rented to 30.days.

JORDANA G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jose S 
Rating:
3.0

Customer did not leave a comment.

FELIX C 
Rating:
5.0

Customer did not leave a comment.

NICKOLAS W 
Rating:
5.0

Everything went well. The truck was in excellent condition and the lady at the desk was super nice! The only suggestion I have would be to remind the customer to get their dolly if they rented one. I left without it and had to go back for it. I realized it quickly, so it wasn't a problem. I would highly recommend this location. There were no hidden fees; everything was very straightforward and hassle free. 🙂

DENISE M 
Rating:
4.0

Customer did not leave a comment.

Julian S 
Rating:
5.0

Staff was very friendly & knowledgeable and accommodated our changing schedule.

ANDREW R 
Rating:
4.0

Customer did not leave a comment.

David F 
Rating:
5.0

Customer did not leave a comment.

PATRICK J 
Rating:
5.0

Fast & courteous! And although I don't recall her name, the young lady was very nice, respectful and I can't say enough about her excellent customer service. Thank you for a wonderful experience!!!

Michael L 
Rating:
5.0

Customer did not leave a comment.

ANDRES G 
Rating:
5.0

Easy to pick up and friendly

DAVID E 
Rating:
5.0

Customer did not leave a comment.

CODY A 
Rating:
5.0

Customer did not leave a comment.

NICKOLAS W 
Rating:
5.0

Easy to pick up my truck and return was also easy

DAVID E 
Rating:
5.0

Customer did not leave a comment.

ALAN H 
Rating:
5.0

Customer did not leave a comment.

GARY S 
Rating:
5.0

Customer did not leave a comment.

RICHARD K 
Rating:
4.0

Customer did not leave a comment.

RICHARD M 
Rating:
5.0

The representative was pleasant and helpful.

Richard S 
Rating:
5.0

N/A

JOHN C 
Rating:
3.0

Customer did not leave a comment.

LEE G 
Rating:
3.0

Customer did not leave a comment.

BRYAN L 
Rating:
5.0

Customer did not leave a comment.

JESUS C 
Rating:
5.0

They were nice when I returned the truck.

Lecraazra K 
Rating:
5.0

Perfect experience

DAVID M 
Rating:
5.0

If friendly was a place it would be this location. Very fast, very convenient, very nice, very demure!

TRAVIVRA B 
Rating:
3.0

Customer did not leave a comment.

PAMELA M 
Rating:
3.0

Had to unhitch and move the uhaul trailer myself, but Very friendly at the desk.

ERICA F 
Rating:
5.0

Customer did not leave a comment.

GARY S 
Rating:
5.0

Customer did not leave a comment.

MARIO D 
Rating:
5.0

Customer did not leave a comment.

JENNIFER F 
Rating:
5.0

Dropped off trailer on 8/5 after hours. But didn't know they were going to charge me 2 days later on the 7th.

Thedra L 
Rating:
5.0

Excellent front desk service and quick process, clean and easy access location.

Jorge D  |  Reservation 
Rating:
5.0

I couldn’t ask for any better service from a neighborhood UHaul store! I’ll be back and will recommend always.

JOHN N 
Rating:
5.0

Excellent service. Pleasant staff.

Jeff S 
Rating:
5.0

Customer did not leave a comment.

GARY S 
Rating:
5.0

Customer did not leave a comment.

Allison P 
Rating:
4.0

I retuned the rental @ 4:45 P.M. The store hours says 10;00 A.M. to 5: P.M. Still my emailed receipt shows a $ 20 after hours fee. I just used the truck from 3:30 P.M. to 4:45 P.M.

RAJU K 
Rating:
5.0

Thanks...!!

Yolanda R  |  Overall Experience 
Rating:
5.0

Great experience. Friendly staff.

Francisco T 
Rating:
5.0

Customer did not leave a comment.

Russell D 
Rating:
5.0

Customer did not leave a comment.

Ronald C 
Rating:
4.0

Customer did not leave a comment.

Theresa D 
Rating:
5.0

Customer did not leave a comment.

Maria L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan H 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

The clerk was very professional and informative, and I will be back.

Nick F 
Rating:
3.0

Car dolly break line was faulty and malfunctioned shortly after picking up, locking the breaks. While driving on the highway, the tail light completely fell off.

Melissa L 
Rating:
5.0

Customer did not leave a comment.

Delma J  |  Overall Experience 
Rating:
4.0

Not the location, but Uhaul in general really pissed me off this trip. My reservation for pickup was moved to a different location without notice. The same thing happened with dropoff. I reserved a certain location because it’s right next to my new apartment and was told I can leave it at any Uhaul location. Well, my dropoff point was moved so I had to reattach to the trailer and move it well across town because, again, Uhaul moved the location without notice. I would like to be able to count on things like the moving company amongst the stress of moving!

Chase M 
Rating:
1.0

This was absolutely the worst experience I’ve had with U-Haul. This location didn’t have what I had orginally reserved online and didn’t communicate that until we were there to pick up. The lady checking us out made a comment to the storage customers that the U-Haul customers kept interrupting their business. Not to mention she was very rude and dismissive. They are also shady about their drop off times to hustle you for extra fees.

Esteban P 
Rating:
5.0

Customer did not leave a comment.

Sean C 
Rating:
5.0

Clean premises , friendly staff. Very efficient.

Erik K 
Rating:
5.0

A total pleasure!

Jose V  |  Overall Experience 
Rating:
5.0

The representative was very friendly and helpful.

Nadi E 
Rating:
5.0

The rep from Anytime Storage was very professional and helpful. I would be happy to use this location again if I have a future need in the area.

Charles T 
Rating:
5.0

Nice clean location.

John C 
Rating:
5.0

Customer did not leave a comment.

Cheryl R  |  Overall Experience 
Rating:
5.0

Stored there for 8? Years No problems All good

BRIAN B  |  Overall Experience 
Rating:
5.0

Management is very helpful and response/communication is excellent. 10 out of 10 recommend !

Eric R  |  Overall Experience 
Rating:
5.0

The staff was very helpful and very sincere. Thanks for all the help!

David S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Luis R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Penny P  |  Overall Experience 
Rating:
5.0

This lady work in front desk is so much well respect and patience too! 5 stars to this lady!

STEFANO S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brooke J  |  Overall Experience 
Rating:
3.0

The unit was dirty & had water bugs & dead beetles inside. We also still had to pay a full month's rent even though we only used the facility for 8 days into the month.

Devin R  |  Overall Experience 
Rating:
5.0

I have been storing here for several years. They have always been very helpful to accommodate my needs. This is the best storage facility I have used, and I have used all in the area. I highly recommend them. Professional yet personable.

Beth P  |  Overall Experience 
Rating:
5.0

Thank you for putting up with me the last year. Great customer service

MICHAEL O  |  Overall Experience 
Rating:
5.0

Right from the start I knew I had a storage place that was perfect and almost three years of excellent service I recommend this business! People who care !

Bernard Z  |  Overall Experience 
Rating:
5.0

Had my whole apartment stored in a non-temperature controlled 8x10 unit for 10 months through freezes and extreme heat. When I took everything out, only dirt was from some June bugs on the ground. All my belongings were just as I left them, and checking in and out was very simple, and the price was the best in the area! 10/10 experience, would recommend.

Adriana D  |  Overall Experience 
Rating:
5.0

All in all the move in with the kiosk was very simple and convenient. The move out was great. This is the second time we have used your business and would use you again if such a need provided.

Jonathan R  |  Overall Experience 
Rating:
5.0

Super convenient. Responsive staff / ownership. Thank you!!

Benjamin S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald R  |  Overall Experience 
Rating:
5.0

No complaints at all. I did have one item chewed on by a rat, but that was it. I cannot say when it happened over the last 2 years though so the problem may no longer exist.

corbin b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william k  |  Overall Experience 
Rating:
5.0

Thank you for providing me with over a year of peace of mind for my belongings!!

Kate W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenda C  |  Overall Experience 
Rating:
5.0

The staff especially. Always so pleasant and quick to return your calls or emails!!

TERRI B  |  Overall Experience 
Rating:
5.0

Loved the accessibility at any hour, the staff was helpful when I needed an additional unit, well secured, and pricing was GREAT!! I will rent again with this storage facility, if needed!

THERESA T  |  Overall Experience 
Rating:
5.0

Satisfied with my storage and will definitely recommend and use again.

JUANITA C  |  Overall Experience 
No reviews have been submitted for this location.
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