Customer Reviews for Anytime Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

They were nice when I returned the truck.

Rating:

5.0

Perfect experience

Rating:

5.0

If friendly was a place it would be this location. Very fast, very convenient, very nice, very demure!

Rating:

3.0

Had to unhitch and move the uhaul trailer myself, but Very friendly at the desk.

Rating:

5.0

Dropped off trailer on 8/5 after hours. But didn't know they were going to charge me 2 days later on the 7th.

Rating:

5.0

Excellent front desk service and quick process, clean and easy access location.

Rating:

5.0

I couldn’t ask for any better service from a neighborhood UHaul store! I’ll be back and will recommend always.

Rating:

5.0

Excellent service. Pleasant staff.

Rating:

4.0

I retuned the rental @ 4:45 P.M. The store hours says 10;00 A.M. to 5: P.M. Still my emailed receipt shows a $ 20 after hours fee. I just used the truck from 3:30 P.M. to 4:45 P.M.

Rating:

5.0

Thanks...!!

Rating:

5.0

Great experience. Friendly staff.

Rating:

5.0

The clerk was very professional and informative, and I will be back.

Rating:

3.0

Car dolly break line was faulty and malfunctioned shortly after picking up, locking the breaks. While driving on the highway, the tail light completely fell off.

Rating:

4.0

Not the location, but Uhaul in general really pissed me off this trip. My reservation for pickup was moved to a different location without notice. The same thing happened with dropoff. I reserved a certain location because it’s right next to my new apartment and was told I can leave it at any Uhaul location. Well, my dropoff point was moved so I had to reattach to the trailer and move it well across town because, again, Uhaul moved the location without notice. I would like to be able to count on things like the moving company amongst the stress of moving!

Rating:

1.0

This was absolutely the worst experience I’ve had with U-Haul. This location didn’t have what I had orginally reserved online and didn’t communicate that until we were there to pick up. The lady checking us out made a comment to the storage customers that the U-Haul customers kept interrupting their business. Not to mention she was very rude and dismissive. They are also shady about their drop off times to hustle you for extra fees.

Rating:

5.0

Clean premises , friendly staff. Very efficient.

Rating:

5.0

A total pleasure!

Rating:

5.0

The representative was very friendly and helpful.

Rating:

5.0

The rep from Anytime Storage was very professional and helpful. I would be happy to use this location again if I have a future need in the area.

Rating:

5.0

Nice clean location.

Rating:

1.0

You guys overcharged me because the front desk lady did not know what time I got there. She said they only check the cameras if they going to show something to the police so I guess is better just to overcharged the costumer. I wouldn't recommend this place to anyone

Rating:

4.0

The young lady working solo at this facility was very kind, helpful and efficient!

Rating:

5.0

Excellent and friendly service!

Rating:

4.0

Not good over the phone assistance but the lady at the front desk was amazing and helpful.

Rating:

5.0

Awesome job.

Rating:

5.0

Its really simple and painless to do business here

Rating:

5.0

Everything was easy peasy

Rating:

4.0

I was not able to do may rental return on my phone web page wasn't working . .

Rating:

5.0

Stored there for 8? Years No problems All good

Rating:

5.0

Management is very helpful and response/communication is excellent. 10 out of 10 recommend !

Rating:

5.0

Dropped of the truck and jumped in my car after taking the pictures! Seemless transition for a return.

Rating:

5.0

The staff was very helpful and very sincere. Thanks for all the help!

Rating:

5.0

Always a great experience at this location.

Rating:

5.0

friendly customer service

Rating:

3.0

Convenient

Rating:

5.0

Customer service is excellent. The woman running the desk is as very pleasant to work with and very accommodating

Rating:

5.0

Everything was great. All was perfect!!

Rating:

2.0

I was charged for a “Cleaning Fee” and the rental was dirty inside (I submitted a picture on the pick up questionnaire) and had trash in the bed of the truck when I first got it. I threw out the trash from the bed off the truck and I get charged for this.. I have attempted to get this corrected twice and both times I got told “the system is down.” I have a feeling I’m being lied to and will not get credit for this.

Rating:

5.0

Completely satisfied. friendly and helpful staff.

Rating:

5.0

Nothing needed improvement; Brooke was very efficient , kind and quickly checked me out once I returned. Randall

Rating:

5.0

Perfect everything!

Rating:

2.0

I was charged $20 service free, although I returned the truck 2 hours early. The office person was not present, so I took a photo of the mileage and dropped the keys off. Why wasn’t anyone available at the office to take my keys and check me out? Why was I changed for late fee, although the truck was returned well before the time. Will not use Uhaul again

Rating:

5.0

I was charged extra for the $8.00 service that I declined.

Rating:

1.0

I called customer service and they said they would have the local store call me back and that has not happened yet. I will go by the store and resolve the $20 over charge fee for after hours. I rented a trailer for 24 hours and had it lass than 6.

Rating:

5.0

Keep doing what you are doing. Person explained everything plain and simple.

Rating:

5.0

This lady work in front desk is so much well respect and patience too! 5 stars to this lady!

Rating:

5.0

The individual running the uhaul site (Brooke) was very professional, knowledgeable & very pleasant. She gave me directions on how to purchase items I needed to complete the registration process and was very helpful. The trailer was in great shape and I had no problems at all with it.

Rating:

3.0

Was told to return by 5. Returned at 4:55, assumed everything was fine. Person working there didn’t say I was late but I just received and after hours service charge $20.

Rating:

5.0

Couldn’t back up a trailer to save our lives. Thanks for the assist. Hope we provide good comic relief.

Rating:

5.0

Very friendly and accommodating!

Rating:

4.0

I had to drive about 30 minutes further to pick up the size UHaul I needed because the scheduled location didn’t have it and neither did any other location in the area. Upon picking the uhaul up I was informed the last customer carried something that spilled motor oil all over the bed of the truck. They attempted to clean with DW-4, which doesn’t work for oils spills, and made it worse. I had to drive it home, ruin many towels to clean it up as much as I could, and then lay down tarps to cover the floor so my furniture and other household items were not ruined. The tarps are now covered with oil and honestly not worth attempting to clean. I was told I would be given a discount for the inconvenience but never was included during final payment. The pickup location said she could still send me the discount afterwards but never did.

Rating:

4.0

Representative was not pleasant.

Rating:

4.0

I was late on drop off due to the problems I had with the hitch, but this location understood my pain,that's the reason I would deal with them.

Rating:

3.0

The unit was dirty & had water bugs & dead beetles inside. We also still had to pay a full month's rent even though we only used the facility for 8 days into the month.

Rating:

5.0

I have been storing here for several years. They have always been very helpful to accommodate my needs. This is the best storage facility I have used, and I have used all in the area. I highly recommend them. Professional yet personable.

Rating:

5.0

Thank you for putting up with me the last year. Great customer service

Rating:

5.0

Right from the start I knew I had a storage place that was perfect and almost three years of excellent service I recommend this business! People who care !

Rating:

5.0

Had my whole apartment stored in a non-temperature controlled 8x10 unit for 10 months through freezes and extreme heat. When I took everything out, only dirt was from some June bugs on the ground. All my belongings were just as I left them, and checking in and out was very simple, and the price was the best in the area! 10/10 experience, would recommend.

Rating:

5.0

All in all the move in with the kiosk was very simple and convenient. The move out was great. This is the second time we have used your business and would use you again if such a need provided.

Rating:

5.0

Super convenient. Responsive staff / ownership. Thank you!!

Rating:

5.0

No complaints at all. I did have one item chewed on by a rat, but that was it. I cannot say when it happened over the last 2 years though so the problem may no longer exist.

Rating:

5.0

Thank you for providing me with over a year of peace of mind for my belongings!!

Rating:

5.0

The staff especially. Always so pleasant and quick to return your calls or emails!!

Rating:

5.0

Loved the accessibility at any hour, the staff was helpful when I needed an additional unit, well secured, and pricing was GREAT!! I will rent again with this storage facility, if needed!