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kelly b
Customer Reviews for Anytime Towing And Recovery LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service was outstanding!
NANCY SI walked in and a very heavy set man was laying in a recliner and he slowly made his way to the counter. It took 10 minutes to get everything lined up. He hitched the trailer and the chains were hanging and I said they didn’t look right - he said they were fine - I had rented a month prior in WI from a Fantastic woman who was Vigilant about the set up, showing me what she was doing and she checked all the lights and signals. He took a photo so you should be able to see that he just hooked the S hooks to my hitch and the chains were basically brushing the ground. The hitch also made me nervous as it looked angled instead of flat…..I own a boat and tow it so I am not unfamiliar with towing. I got home and I had received email instructions on how to set up the tow/chains and guess what? He left me with a potential DISASTER. Someone is going to have issues who rents from this lazy Ass. I changed the hookup to match the instructions and what I had been taught by the Eagle, WI Uhaul rental.
Ahnna WStaff are always professional, friendly, and knowledgeable.
RANDY JFriendly and helpful.
William FThey did help me but there appeared to be inventory mismanagement on which truck I was going to get
Frederick WGas mileage is horrible in the truck. 8 mi to the gallon was all it got. One would think the truck would have gotten better gas mileage than 8 miles a gallon. Gas hog and uhaul rather needs to get better trucks or lower the rental rates on these gas hogs
andrea gTrailer was in a dirt lot that was flooded in several areas. This made it almost impossible to inspect the inside of the trailer until after it was hooked up and moved. The inside was not swept.
Robert BThey were friendly and knowledgeable, I was completely satisfied with Anytime Towing and Uhaul. Thank you
jeff mVery helpful and curious. Highly recommend this location
Julie WHelped me in a desperate time of need, quick fast and in a hurry! I can’t thank you enough for the help on a very stressful day Thanks again!
eric sGreat job
Jeffrey LThis location is convenient and all I’ve interacted with are friendly and helpful.
Jennifer FEmployees at anytime towing were very helpful and friendly with renting the uhaul.
Angela GThey were very efficient, helpful, and kind. Thank you!
Sandra TMike Piche is an amazing person and when he towed my wrecked car and supported me I go above and beyond to support him whenever I can
rhonda bThanks to U-HUAL for the friendly staff, excellent service, and the system. Our moving experience with U-HAUL was wonderful.
Chi-Wei CThings could not have went better!
Kevin GGreat staff.
James LThe lot is muddy and tight. The office is small and not well supplied or organized.
John LQuick and easy, no fuss dropoff.
Bryson JAdvertise better in Canada. We could not get the size we needed and the border lady said check Michigan. So we did.
Mike BWe had great customer service last minute accessibility and had what we needed. Return was easy. Nothing to.improve.
Jefferson BMen who know how to hook up trailers.
TYLOR WVery happy.
tom cThe truck was great, but the trailer didn't have the brake fluid cap on it. I called and asked about it, but I never received a call back. I had to rig it up with tape and a plastic bag to drive across the country. The truck floor had a little mud in it, but it was raining, so it was somewhat tough to avoid. The truck did the job good!
Albert BLove these guys. Always rent here.
Will YGreat service, very friendly and helpful. Big THANKS Keep Up the Great service
MC WTruck was not ready at location when I got there. After waiting an hour they brought in a bigger more expensive truck. would not recommend
Tristan NThe location is a little sketchy.
Keith SHave dropped off a Uhaul here before and chose them again because they were very helpful. They were again. Would recommend!
Debbie KEverything was smooth and efficient. They were friendly and professional.
Nancy CFor where you are going this location and staff are very good and helpful. Improvements cannot really be made, same as Waterford UHAUL.
Jacob pImpressed with the friendly service
Kayla KAnytime Towing is open 7 days, so drop-off was very easy and convenient.
sherry kAnytime Towing went above and beyond to help us
DON LGreat service and they went out of the way to help me out. I will definitely rent from them again next time.
charmaine sVery friendly and poliet and goos prices very helpful
Dawn LNothing! Owner of business is a pleasure to work with, he always takes really good care of us.
CHRISTINE SWe reserved a large trailer but we were told a day or so before that only a smaller size was available. No compensation was offered.
Todd KThe Anytime Towing employees were amazing! I made the reservation on line for an in-town usage, and it was listed as okay for a 24/7 rideshare. I arrived there Monday night after hours, and your online system said I had to check in after 8:00 a.m. the following day. This would NOT have worked for me. The employees were still there after hours and connected me with the truck I had reserved.
Kathryn KThis was the worst experience with UHaul ever. And we have rented a lot. Its not the pick up location but everything that lead up to it. So unhappy and am leary of renting from UHail again.
Doug MCute store cat
Heather SI stood there for 5 minutes while three people were behind the counter talking.
Louis PThe trailer that I had reserved was not a alaibke dispite the website saying that it was so I ended up paying doibke what I expected too. The trailer that I got was also. In poor condition with a bad tire that had a gash in the middle of the sidewall. I'm amazed it didn't blow out.
Colin KThey actually had a 26,000 pound GVW in their parking lot, so I know they exist as your website states
Steven DExtremely helpful when I dropped the car hauler off at 10:45pm and the uhaul app wasn’t working on my phone I called the dealers number snd was walked thru a check in personally and efficiently. Great to work with.
David FGood people
JEFFREY LThanks, the overall equipment and service was excellent!!!! I plan on renting again soon!!
Jack G