Stay the same. Great experience! I'll be back. Bill and Sara Baker
Bill D
Customer Reviews for Archer North America
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Miles was great. He was professional and extremely courteous. Easiest U-Haul pickup and drop-off maybe ever. I highly recommend their pickup location if you’re looking to pickup in the Melissa/Anna area.
Nicholas RI wasn’t expecting this location to not have an office but the customer service we received was exceptional. We definitely recommend this location!! 5 STARS
Karen SBy far best U-Haul location I have used. A+. So simple it works. No bs
andrew lBest service I’ve had at a uhaul location
MICHAEL HAgain, very kind and freindly worker. Helped unhook trailer and made drop off easy!
THERESA WThe owner/operator was very friendly, informative and accommodating. Will definitely use their services again!
Angela SI wanted to drop off at a more convenient location but uhaul forced me to make a 52 mile round trip to suit their needs not mine. Bad business.
COLE BMy experience was perfect from beginning to end! All I can say about it is….Thank you very much!
Erin CThe man who checked us in was very friendly and professional.
SHANNON HI love it it's a cool new way to do it miles was really helpful walked me thru it great guy
TRINESHA OMyles is great to work with!
STEPHEN MNothing to improve at this location, the owner Miles represents with excellence’s.
ROBERT JThis location is great, always has the equipment that I need and the owner is very friendly and professional, and helpful. Will return.
Colette BEasiest return experience ever, 5 stars!
Miikka MQuick and efficient check out / in. Staff were helpful and answered all questions.
Richard DHad a drop off issue. This location helped me recover the issue. Top notch!
GLENN RNothing, it was great! Thank You!
Joseph dNot anything. They had the trailer and was hooked up, and we left . Was an easy experience. Thank you.
Lillian KThe location was easy to find, and the staff was incredibly friendly and helpful. The equipment I rented was in great condition and very well maintained. I was in and out quickly, and everything went smoothly. I would definitely recommend this location to anyone looking for reliable rentals. Keep up the great work!
Joseph BMyles had the best customer service I’ve experienced in a long time! He really made sure to go out of his way to ensure my rental was everything I needed it to be. The truck was clean, the process was effortless and fully explained, communication was perfect, and it was easy to pick up and drop off. I will definitely use his location again and recommend all my friends to go to him for their need too!!
Anne WMiles is amazing!! He goes above and beyond to make sure you get the rental and more important is that the Uhaul is clean and ready to roll. Heather
heather mThe uhaul was out of alignment and the AC did not work on a cross country move. Reported it to Miles Martin to submit to Uhaul service.
Barbara CMiles goes above and beyond! An excellent location ran by a great guy!
Christopher LOwner of location was very friendly and helpful.
Jeffrey BFantastic customer service and made a hectic move less stressful…will definitely use again if the need comes up!
Grant CMyles was incredibly friendly and helpful. This has been my best U-Haul experience and I’ve had plenty of good ones.
jeff mMiles went above and beyond to make our truck pick up fast and efficient!
Kenneth MExcellent communication!
Kelly Kgreat experience very nice and easy to do business with.
Brian MExcellent customer service and attentive representative skills. He made sure and double checked everything was working properly and explained all details to assure I felt secure. Hooked the trailer to my truck for me. Great assistance and the return was quick and easy. I highly recommend Archer and it’s a great location for Anna.
Tammy NThanks for quick service
shailesh pWe had a great, easy, and excellent experience! We'd absolutely book again through this location.
Tyler WMiles went above and beyond to make sure I got what I needed and the best rate possible. It's rare to find people these days who genuinely cares about helping other people out. I would definitely recommend him to anybody and will be a repeat customer in the future.
Mikhael EMiles has great communication and a very easy to work with
Jenny AAwesome friendly guy fast service no problems or long wait!!! Amazing customer service.
Breanna HGreat customer service. We'll definitely do business with them again!!
Jeff BMiles was very helpful. He even called me the day before to say that I could come earlier than the 11:00AM Sunday if that would be more beneficial for me. I have used this location twice. It is so much nicer than the larger locations!
Alex EBest service of any Uhaul location I have ever used!!!!!
Steve CMiles (owner) was great and attentive to any questions that I had. He was flexible in his hours and available for questions via text at any time. His customer service was above any other u-haul location I have rented from. With Miles, you are not just another number; you are a valued customer. All my future business with u-haul will be through Miles. The equipment was very well maintained and recently refurbished. Upon picking my rental up, I was confident that it wasn't going to fail me during my trip. Miles walked me through the functionality of the equipment and personally made sure that everything was in working order before I left.
Jeffrey TGreat guy and great service!
Caitlin WMiles was wonderful. He helped check me in and out, even though I signed up to do it through the App. Seamless process and the vehicle was pristine. Thanks Miles!
Darren NThe most biggest and cleanest place y’all have
Davonte LMiles was amazing!
Jesse RMiles was so helpful. This was my 2nd rental from him and I will continue to use his location.
TAMMIE LHe was professional and made the whole process smooth and easy for us.
Samba SThe address within U-Haul’s database is incorrect.
Richard Gnew location, just a field...but impressed with the greedy and helpful owner!
JOHN HGreat experience! A++
Jeff OWe went from U-Haul a lot, and this place always gives us the best customer service and experience out of all the places we've been to.
Alastair HOwner was very helpful and nice. Will definitely use this location again in the future.
Charla KThe equipment was in top notch working condition and staff very knowledgeable and friendly. Would definitely rent from this location again!
David MI have rented many UHaul trailers from many locations. Miles provides the very best customer service of all of them (and most have been very good). Highly recommend Miles at Archer Farm if you want Home Town service in the Anna TX area
Don PMiles was amazing great storage facility
Richard SHighly recommend using them. Miles is great. He will meet you with a smile. Great customer service. Truck was clean and in great shape. I will be a lifetime customer.
Rocky RMiles, very professional, returns call quickly and professional
STEPHEN CMiles was very communicative and helpful! Local business and would definitely recommend to friends.
Steven HGRAVEL OR ASPHALT LOT LARGER AND CLEARLY NOTICEABLE ENTRY
TERRANCE HMiles is awesome!
Jacob mMiles is great and made the process easy
Vitaliy KMiles was awesome, friendly, knowledgeable, and got me hooked onto the trailer and on the road quickly. Would highly recommend him.
Brandon WExtremely friendly and helpful staff(Miles?)!! Went above and beyond to help when we were running late. Highly recommended!!
Danny GAwesome Host!
Eddie HEverything was at 5 star 🌟 service. !!
Gary RMiles is amazing! Top notch service with down home charm! Would definitely recommend!
BRADLEY WNothing. Miles was excellent.
Craig CMiles was great! Best experience I’ve ever had with U-Haul.
Jared TThe location and owner was excellent
Jerry N