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Rodney P
Customer Reviews for Archer North America
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Miles is top notch. The best experience renting from years of doing so!
CHERYL NMiles was great and extremely helpful. Great experience.
Reda BFast service and very clean vehicle.
Miguel DMiles was extremely nice and very helpful! Would highly recommend!
Kevin MGreat service!
Wesley DMiles is great! Neat U-Haul experience and I’ve used a lot of places.
CHERYL NThere were no employees at this location but it was convenient and easy to drop off the trailer.
CHRISTINE KLocation was not at all hard to find like other reviews I saw. Great service, quick and super easy to deal with would definitely use this location again.
Zachary HThe map from the app don't take you to the location😞. You have to physically text the address in the map app to get the right direction.
Nakeeta JRepresentative was AWESOME. Explained everything, did a walk through with us and got us on the way. Customer Service 5☆☆☆☆☆
Cherrice MMiles was awesome, couldn’t have asked for a nicer guy. Showed how the truck works and everything else to get to where I was going.
ROBERT WMiles did an excellent job of catering to the customers (my) needs & answering all questions and tips on how to load the car trailer effectively. Top notch.
NICHOLAS TNothing everything was great.
KYLE RThis is a place where I experience top notch customer service!! I totally recommend this location!!!
PHELAIR WGreat service chose mobile pickup yet the guys there where helpful still
Carlos GVery helpful representative. Knew the equipment well and even in the rain walked me through the process and had me on the road in no time.
John SMiles is a fantastic businessman. Cars are always super clean and he's very efficient. The only location I will go to now is his.
BRANDON RHad a great experience at this U-Haul location! Miles, the owner, was incredibly friendly, professional, and made the entire process super simple from start to finish. He explained everything clearly and made sure I had everything I needed before we left. It’s not always easy to find service like this. The whole process was quick and efficient. Highly recommend Archer North America if you want a stress-free rental experience. Thanks again, Miles!
Broc MThe best
MATTHEW TMiles was EXTREMELY helpful! Excellent customer service, even adjusted the mirrors for me. The truck itself was very clean, well maintained and a smooth ride. I would 100% recommend
Lindsay PMost professional U-Haul transaction I’ve ever had. Absolutely zero problems, it was quick, which is a great change for most U-Haul transactions I’ve had in the past with other locations.
Rich RMiles is the best! Friendly, helpful and very responsive, the way customer service should be! Thanks Miles!
Daniel TThis location was hard to find even with GPS. Way out in the boonedocks. It took us over 30 minutes to find this place, then they were closed, and we were told by customer service to drop the key in the box they provided. To top if off we were charged for a late fee. Agrivating after we drove and drove to find this place. We would have been there on time if the place was not out in some cattle pasture. To make matters worse there was another U-haul rental place close in the same town, but they told us they would not take 20 foot trailers. Very poor service.
Mark GMiles at Archer was a real pleasure to deal with and super helpful, processing everything and getting us on the road quickly.
Michael MMiles is excellent! He responded to all our needs and questions to our satisfaction! He also initiated calls to us to keep us informed on where we were in our contract and what to expect.
Jim AThe address Uhaul supplied was not correct but once we figured out where to drop it off, it was easy. I left a note explaining the check engine light was on before I left the pick up lot. They called me on a holiday to let me know they got my note and no extra charges would come to me. I appreciated that unexpected response.
Kathy BGreat service!
Todd EVery helpful employee at site
ALONDRA CMiles is great! Easy, convenient and the customer service was top notch!
SUKHPAL MStay the same. Great experience! I'll be back. Bill and Sara Baker
Bill DMiles was great. He was professional and extremely courteous. Easiest U-Haul pickup and drop-off maybe ever. I highly recommend their pickup location if you’re looking to pickup in the Melissa/Anna area.
Nicholas RI wasn’t expecting this location to not have an office but the customer service we received was exceptional. We definitely recommend this location!! 5 STARS
Karen SBy far best U-Haul location I have used. A+. So simple it works. No bs
andrew lBest service I’ve had at a uhaul location
MICHAEL HAgain, very kind and freindly worker. Helped unhook trailer and made drop off easy!
THERESA WThe owner/operator was very friendly, informative and accommodating. Will definitely use their services again!
Angela SI wanted to drop off at a more convenient location but uhaul forced me to make a 52 mile round trip to suit their needs not mine. Bad business.
COLE BMy experience was perfect from beginning to end! All I can say about it is….Thank you very much!
Erin CThe man who checked us in was very friendly and professional.
SHANNON HI love it it's a cool new way to do it miles was really helpful walked me thru it great guy
TRINESHA OMyles is great to work with!
STEPHEN MNothing to improve at this location, the owner Miles represents with excellence’s.
ROBERT JThis location is great, always has the equipment that I need and the owner is very friendly and professional, and helpful. Will return.
Colette BEasiest return experience ever, 5 stars!
Miikka MQuick and efficient check out / in. Staff were helpful and answered all questions.
Richard DHad a drop off issue. This location helped me recover the issue. Top notch!
GLENN RNothing, it was great! Thank You!
Joseph dNot anything. They had the trailer and was hooked up, and we left . Was an easy experience. Thank you.
Lillian KThe location was easy to find, and the staff was incredibly friendly and helpful. The equipment I rented was in great condition and very well maintained. I was in and out quickly, and everything went smoothly. I would definitely recommend this location to anyone looking for reliable rentals. Keep up the great work!
Joseph BMyles had the best customer service I’ve experienced in a long time! He really made sure to go out of his way to ensure my rental was everything I needed it to be. The truck was clean, the process was effortless and fully explained, communication was perfect, and it was easy to pick up and drop off. I will definitely use his location again and recommend all my friends to go to him for their need too!!
Anne WMiles is amazing!! He goes above and beyond to make sure you get the rental and more important is that the Uhaul is clean and ready to roll. Heather
heather mThe uhaul was out of alignment and the AC did not work on a cross country move. Reported it to Miles Martin to submit to Uhaul service.
Barbara CMiles goes above and beyond! An excellent location ran by a great guy!
Christopher LOwner of location was very friendly and helpful.
Jeffrey BFantastic customer service and made a hectic move less stressful…will definitely use again if the need comes up!
Grant CMyles was incredibly friendly and helpful. This has been my best U-Haul experience and I’ve had plenty of good ones.
jeff mMiles went above and beyond to make our truck pick up fast and efficient!
Kenneth MExcellent communication!
Kelly Kgreat experience very nice and easy to do business with.
Brian MExcellent customer service and attentive representative skills. He made sure and double checked everything was working properly and explained all details to assure I felt secure. Hooked the trailer to my truck for me. Great assistance and the return was quick and easy. I highly recommend Archer and it’s a great location for Anna.
Tammy NThanks for quick service
shailesh pWe had a great, easy, and excellent experience! We'd absolutely book again through this location.
Tyler WMiles went above and beyond to make sure I got what I needed and the best rate possible. It's rare to find people these days who genuinely cares about helping other people out. I would definitely recommend him to anybody and will be a repeat customer in the future.
Mikhael EMiles has great communication and a very easy to work with
Jenny A