When I arrived at this location, the app didn’t recognize that I was there. I had to actually drive a small distance away for it to see that I was in the area. Also, when I tried to take the pictures before taking the truck, they would not upload for some reason. I did however get it figured out but it probably took 30 minutes or more to get the keys. It would be nice if it wasn’t such a lengthy process.
Donna A
Customer Reviews for Arkansas Commons Malvern LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I dropped off the day after I received truck I called numerous times to make sure got checked in since I was after hours no one would answer so called 800 so they could get them to do it ....days later getting text about family waiting on truck I already dropped off days ago called 800 obviously still no one saying checked in then finally get receipt saying checked in Sunday no I dropped off Thursday so not good for me at all and app wasnt working for me to do self check in which never was really explained anyways
Linda HI will recommend ....they are excellent ❤️❤️❤️
PAUL H