Customer Reviews for Arlington Food Express
(U-Haul Neighborhood Dealer)

657 reviews

1019 Arlington Rd N   Jacksonville, FL 32211

(904) 744-4237

Location Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 10 am - 7 pm
Special Operating Hours
  • 7/4/2022: 8:00 am - 2:00 pm

Services at this Location:

Contact Us

(904) 744-4237

1019 Arlington Rd N
Jacksonville, FL 32211

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 10 am - 7 pm
Special Operating Hours
  • 7/4/2022: 8:00 am - 2:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Absolutely easy and very friendly people

Cory W. 
Rating:
5.0

N/A

vicente D. 
Rating:
3.0

Customer did not leave a comment.

Marlon L. 
Rating:
1.0

Customer did not leave a comment.

Chasity D. 
Rating:
1.0

Customer did not leave a comment.

Chasity D. 
Rating:
5.0

Customer did not leave a comment.

Keniel P. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
4.0

Customer did not leave a comment.

TARRA A. 
Rating:
4.0

Customer did not leave a comment.

JARED E. 
Rating:
5.0

Customer did not leave a comment.

MARGARET B. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Mariah H. 
Rating:
5.0

Customer did not leave a comment.

Carlos C. 
Rating:
5.0

Customer did not leave a comment.

Christina P. 
Rating:
5.0

The staff was very helpful and made sure the trailer was safely attached.

Milton O. 
Rating:
5.0

Customer did not leave a comment.

colin H. 
Rating:
5.0

Very friendly and helpful staff

Bernadette V. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

Greg K. 
Rating:
4.0

Customer did not leave a comment.

Ian T. 
Rating:
3.0

Mileage was INSANE

Ophellia H. 
Rating:
5.0

Customer did not leave a comment.

AYSE E. 
Rating:
4.0

Customer did not leave a comment.

Janie J. 
Rating:
5.0

Customer did not leave a comment.

Tiara M. 
Rating:
3.0

Customer did not leave a comment.

Joshua P. 
Rating:
5.0

Customer did not leave a comment.

Kelsi J. 
Rating:
3.0

Have equipment requested

Timothy G. 
Rating:
5.0

The Proprietor Provided an excellent experience. Also The way he runs his business is top notch. Also he is likeable and kind. I will be retuning again.

Greg F. 
Rating:
5.0

Very friendly. Amazing people.

Amanda B. 
Rating:
5.0

03/27/2022- At first was very skeptical, even thought I may get screwed over. The area is a little sketchy. But the gentleman/ gas station attendant actually gave me a great deal. I appreciate his help and the affordable rate. Would recommend this location. I'll be back again. Thanks again.

Jason K. 
Rating:
4.0

Customer did not leave a comment.

Andrew D. 
Rating:
4.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

katina W. 
Rating:
5.0

Customer did not leave a comment.

DUORY S. 
Rating:
3.0

Continue after hours drop off.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

paul P. 
Rating:
1.0

Gas gauge was not correct and they charged me extra for the gas.

syed J. 
Rating:
5.0

The guys at this place are very friendly and helpful

Steve H. 
Rating:
5.0

The employee was very knowable and even though he had other customers and was all alone he was able to take care of my transaction as well as taking care of them without missing a step, staying calm and professional the whole time. Very nice experience overall. Thank you.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

I liked your app. It was easy to order and pick up the equipment I needed.

John W. 
Rating:
5.0

Customer did not leave a comment.

Artesha H. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
1.0

This personnel was no help. He stood inside his business and never come to inspect truck before we left, he was dealing with his customers in the store and told us to give him the key and leave the truck, just like that. Within 10 minutes after leaving i return to take my personal belongings from the vehicle while i was there i received an email from uhaul that our gas was out by 3 gallon which we just replace at the same.gas station we park, a cleaning fee for $25.00 which was the box with my personal items, and damaged fees which were the pads we paid $10.00 for. If he had come to inspect in our presence we would have gone to the storage 2 minutes away and return thise pads we would have our personal item and not be billed an extra $58.00. For this reason i won't rent another uhaul vehicle because after just paying $3600 for this truck rental form NY to JAX i was cheated another $58.00 because of a dishonest and lazy dealer.

Samuel H. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
1.0

We were sent almost an hour away to drop off truck and car dolly!!!!!!!! That is frigging ridiculous!!!!!!!!!!

Michael B. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
3.0

The website didn't even show that the location had what I needed. The area has become sketchy, with transients coming up and asking me for money. The owners of the gas station are helpful.

Floyd F. 
Rating:
2.0

Customer did not leave a comment.

Timothy W. 
Rating:
3.0

Employee was hard to understand. Stood behind plexiglass and talked into his computer while not looking at me. Links were coming to my phone and I did not have proper time to understand what I was seeing.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

The location where I picked up the trailer was very professional and I would highly recommend them.

RILEY B. 
Rating:
3.0

Customer did not leave a comment.

Ashley M. 
Rating:
3.0

Customer did not leave a comment.

PORSHA C. 
Rating:
1.0

They didn't even have the write mileage on file they had a reading from 2020 not accurate at all .

Nakiya W. 
Rating:
1.0

The system was down when I went to get it.. so I left late because friday the uhaul system was down.. Got back JUST in time to return it without being charged a 3rd day and the uhaul system kept freezing.. so my phone died.. had to go home.. charge it.. then go back and return it.. the uhaul system is the problem.. I got overcharged because YOUR system was broken.. so after 25 years.. Im never gonna use uhaul again and me and friends use uhaul several times a year.. no more.. get your stuff together

James H. 
Rating:
3.0

I was charged a cleaning fee for returning the truck the same way I picked it up. There was nothing left in it. Not happy about that

WAYNE P. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN H. 
Rating:
5.0

change the straps that hold the tire and for the love of God design a tow dolly that will not bounce and make a ton of noise with every single bounce no matter what speed

JOSEPH H. 
Rating:
5.0

Customer did not leave a comment.

RONALD R. 
Rating:
3.0

Truck rooftop has leak. Dishes broken because they fell through wet box. Other personal items soaked from rain leaking inside.

CLINTON A. 
Rating:
5.0

Customer did not leave a comment.

BRIAN L. 
Rating:
1.0

Customer did not leave a comment.

LAURIE J. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Excellent customer service

MARIO B. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN R. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN R. 
Rating:
5.0

Customer did not leave a comment.

Plamen T. 
Rating:
5.0

Customer did not leave a comment.

CHASE H. 
Rating:
3.0

Having to use a gasoline station store is not good, especially there are customer waiting just for me to get approve for a truck rental & customers are watching privacy info., like having to take a picture of my driver license front & Back.

Jeannette R. 
Rating:
5.0

Customer did not leave a comment.

SCOTT D. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

MOHAMED K. 
Rating:
5.0

Customer did not leave a comment.

PATRICK H. 
Rating:
3.0

The truck was not cleaned. The truck had to be jumped twice. I will not rent from this particular location anymore.

Lakeitha D. 
Rating:
5.0

Customer did not leave a comment.

MOHAMED K. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
3.0

Better fuel mileage

ROBIN R. 
Rating:
5.0

Mike is a excellent person at the store He takes good care of you

FRED S. 
Rating:
5.0

Mike that works there is the best person that help me and always took care of me .

FRED S. 
Rating:
5.0

The station where I picked it up they are very good people.

FRED S. 
Rating:
5.0

Customer did not leave a comment.

JACKLYNN H. 
Rating:
3.0

Drop off is in a rough neighborhood - no worries during the day. I would not send my girls there for a pick up or drop off alone.

TERENCE B M. 
Rating:
4.0

Customer did not leave a comment.

Zachary K. 
Rating:
1.0

Customer did not leave a comment.

CHRISTIAN P. 
Rating:
5.0

The person at the service station was excellent his name was Mike . This is the three time I have been renting from him and he is a good thing for your company.

FRED S. 
Rating:
4.0

Dealing with the people at this location was excellent

CHARLESRICHARD N. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
5.0

Nothing the easiest and fastest experience I have ever had

PAMELA G. 
Rating:
5.0

All is good

FREDERICK S. 
Rating:
3.0

The owner was extremely helpful.

THURSTONLEVI W. 
Rating:
3.0

I would like to express how disappointed I'm with service & experience, I reserved trailer 2weeks in advance. I received a call letting me know nearest location was nearly 1hr away, I attempted to contact that facility to verify trailer was on hand, No respond. I then went to original place reservation was made windsor hwy ny. I was told trailer was no longer avail and no explanation, just a number to call. I was extremely upset, unprofessional. Luckily the person I spoke to on phone knew how to do her job. I dud had to travel close to 1hr to get equipment. I have rented many equipment from uhaul but this time around service I received was horrible.

Alexander R. 
Rating:
5.0

Very fast and friendly service

Doris F. 
Rating:
3.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
4.0

Customer did not leave a comment.

SANDRA W. 
Rating:
5.0

Customer did not leave a comment.

Ashley B. 
Rating:
4.0

The vehicle was excellent and well maintained and the service agent was great!

Robert S. 
No reviews have been submitted for this location.

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