Customer Reviews for Arlington Food Express
(U-Haul Neighborhood Dealer)

726 reviews

1019 Arlington Rd N   Jacksonville, FL 32211

(904) 744-4237

Hours

  • Mon–Sun
    9 am–2 pm
Special Operating Hours
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(904) 744-4237

1019 Arlington Rd N
Jacksonville, FL 32211

Services at this Location:

Hours

  • Mon–Sun
    9 am–2 pm
Special Operating Hours
  • 12/25/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

DUMITRU B. 
Rating:
5.0

Customer did not leave a comment.

Yolanda F. 
Rating:
5.0

Customer did not leave a comment.

Bernadette H. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL R. 
Rating:
5.0

Customer did not leave a comment.

Shailon B. 
Rating:
5.0

I've rented here 3 separate times and each time has been wonderful.

KAREN R. 
Rating:
4.0

The pick up location was changed 4 times. Had to speak to too many representatives.

david A. 
Rating:
4.0

Customer did not leave a comment.

Ischelle J. 
Rating:
5.0

Customer did not leave a comment.

Lakeycha B. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
3.0

send instructions the day before picking up with clear steps of what to expect and how to handle the 24/7 share process.

Brandon B. 
Rating:
5.0

Very helpful and hassle free

Ric F. 
Rating:
5.0

Customer did not leave a comment.

Diana T. 
Rating:
5.0

Customer did not leave a comment.

Gabriela T. 
Rating:
3.0

How about actually following through on certain details?

Roxanne F. 
Rating:
5.0

Everything was fine. Keep up the great service

Leslie M. 
Rating:
5.0

everything went smooth

Reginald W. 
Rating:
5.0

Customer did not leave a comment.

Frances C. 
Rating:
5.0

Great service! Helpful personnel! Thank you!

viatcheslav K. 
Rating:
5.0

Customer did not leave a comment.

Rosemarie S. 
Rating:
4.0

Customer did not leave a comment.

ANDRE D. 
Rating:
3.0

The Auto Transport I needed was not available

Wrachel D. 
Rating:
3.0

There was a leak in the front passenger area by the window and also a leak in the back of the truck

Braden W. 
Rating:
4.0

Everything went smooth don't know if you can do anything else

welford R. 
Rating:
5.0

Original reservation from a month earlier was transferred less than 24-hours before pick up. Upon arrival at that location there was not a van of the size I reserved. More importantly, or rather more disappointing was the fact nobody was there at 9:30 even though published time was for a 9am opening (originally was to be picked up at 8:30am). I called the local number snd lady answered, then hung up, then wouldn't answer again. National office tried to assist and was great to work with. Could not get App to verify location so yge offer gor a bigger truck still was not attainable. She then transferred my reservation agsin to another location snd successfully got a truck. Easy process snd professional assistance at Arlington location, top notch! So other than being delayed 90 minutes with starting and frustrating pivk ip at 1st two locations, it was good.

Brett P. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
4.0

The lot had broken glass. Inconvenient parking across a busy 4 lane street.

chantrell S. 
Rating:
5.0

Customer did not leave a comment.

SEAN C. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Timothy A. 
Rating:
4.0

Customer did not leave a comment.

Phyllis F. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
4.0

Customer did not leave a comment.

Pablo V. 
Rating:
3.0

Wasn't expecting a $25 cleaning fee!! Nor was I told about it.

James W. 
Rating:
1.0

This authorized dealer for uhaul sucks. It took 20+ minutes to get the uhaul and then once I got inside the gas was on empty with 47 miles to empty. I rented it for 6 hours and ended up an hour over my time due to driving distance and speed limitations. When I returned the uhaul after being called several times because they overbooked and at my exact pick up time they rented the uhaul out AGAIN. My drop off was 3 the next pick up at 3. The authorized dealer charged me a cleaning fee for small shreds of paper and attempted to charge me $18 for gas stating I didn't fill it back up when I parked the uhaul it was on 51 miles to E. He took a pick of the gas gauge online and not the mileage and didn't crank up the vehicle. After arguing my point and using phot evidence it was removed. I would not suggest this location to anyone else and will make sure not to use their service in the future. What started as a $58 booking ended up costing me over $200

Seketa C. 
Rating:
3.0

We dropped of the equipment at night. There were no lights on the property

brien D. 
Rating:
2.0

Trying charge extra for no reason

Kedaja L. 
Rating:
1.0

My reservation was moved despite me never being notified. My confirmation email showed the original address but suddenly when I open the app 30 minutes before my move, it show the reservation was changed. I go to this location and not only was it in a bad neighborhood , the equipment I reserved wasn't available, the truck had wrappers and tobacco all over the floor from swisher sweets and burnt blunts.

Brandon C. 
Rating:
5.0

Great service.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Tonya B. 
Rating:
5.0

Service has been good.

Anthony M. 
Rating:
5.0

Great customer service 👏

Barbara P. 
Rating:
5.0

Customer did not leave a comment.

veronica N. 
Rating:
5.0

Service was better than expected. Thanks for the extra help you provided!

Carlin R. 
Rating:
1.0

The worse experience I've had ever in life. You guys tried to blame me for something I had nothing to do with. Your Arlington dealer messed up my contract and had tried to blame me for dents that was already there before I left off the lot with it. Then tried to blame me for a fuel pump blowing when I had nothing to do with that. Worse experience I would never recommend anyone to you guys ever.

MYKEYA D. 
Rating:
5.0

Customer did not leave a comment.

jamaica H. 
Rating:
3.0

All good

David S. 
Rating:
5.0

Customer did not leave a comment.

Brian I. 
Rating:
1.0

Location is in the hood and we were threatened upon drop off. I would not ever go there again.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Tomekia T. 
Rating:
1.0

We thought we were going to get jumped when we dropped off equipment. Location is not safe.

Charles L. 
Rating:
3.0

Customer did not leave a comment.

Cheyenne B. 
Rating:
3.0

Do your homework!!

Markanthony I. 
Rating:
3.0

Customer did not leave a comment.

Gabriel G. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
4.0

It was a good experience. No complaints

Raymond C. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
4.0

Customer did not leave a comment.

anthony M. 
Rating:
5.0

Nothing; I couldn't ask for better service.

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
3.0

Customer did not leave a comment.

Cheyenne B. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Hernan G. 
Rating:
3.0

The staff member was great, knowledgeable, and attentive. The area was not the best as there were beggars approaching you asking for money.

William F. 
Rating:
5.0

Customer did not leave a comment.

Catherine B. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
3.0

Great customer service. Inside of truck and windows were very dirty.

Dan L. 
Rating:
5.0

Absolutely easy and very friendly people

Cory W. 
Rating:
5.0

N/A

vicente D. 
Rating:
3.0

Customer did not leave a comment.

Marlon L. 
Rating:
1.0

Customer did not leave a comment.

Chasity D. 
Rating:
1.0

Customer did not leave a comment.

Chasity D. 
Rating:
5.0

Customer did not leave a comment.

Keniel P. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
4.0

Customer did not leave a comment.

TARRA A. 
Rating:
4.0

Customer did not leave a comment.

JARED E. 
Rating:
5.0

Customer did not leave a comment.

MARGARET B. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Mariah H. 
Rating:
5.0

Customer did not leave a comment.

Carlos C. 
Rating:
5.0

Customer did not leave a comment.

Christina P. 
Rating:
5.0

The staff was very helpful and made sure the trailer was safely attached.

Milton O. 
Rating:
5.0

Customer did not leave a comment.

colin H. 
Rating:
5.0

Very friendly and helpful staff

Bernadette V. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

Greg K. 
Rating:
4.0

Customer did not leave a comment.

Ian T. 
Rating:
3.0

Mileage was INSANE

Ophellia H. 
Rating:
5.0

Customer did not leave a comment.

AYSE E. 
Rating:
4.0

Customer did not leave a comment.

Janie J. 
Rating:
5.0

Customer did not leave a comment.

Tiara M. 
Rating:
3.0

Customer did not leave a comment.

Joshua P. 
Rating:
5.0

Customer did not leave a comment.

Kelsi J. 
Rating:
3.0

Have equipment requested

Timothy G. 
Rating:
5.0

The Proprietor Provided an excellent experience. Also The way he runs his business is top notch. Also he is likeable and kind. I will be retuning again.

Greg F. 
Rating:
5.0

Very friendly. Amazing people.

Amanda B. 
Rating:
5.0

03/27/2022- At first was very skeptical, even thought I may get screwed over. The area is a little sketchy. But the gentleman/ gas station attendant actually gave me a great deal. I appreciate his help and the affordable rate. Would recommend this location. I'll be back again. Thanks again.

Jason K. 
No reviews have been submitted for this location.

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