Owner is knowledgeable and helpful. He hooked up the tandem himself and watched me leave to make sure everything was in order. I have used this location probably about 10 times so far, and have not been disappointed. Armadillo Arms even offered to show up after hours for me since I was a returning customer and help me get a trailer since I got stuck at work and was going to be late. This is a great Uhaul vendor for trailers and trucks. I cannot say one bad thing. I can even buy ammo while waiting for my credit card to clear.
Lance D
Customer Reviews for Armadillo Arms & Sporting Goods LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The whole process was good. We were in and out in a timely manner. The agent was pleasant to work with.
Vernon KI won’t list the reasons we were unhappy, but watch your charges
Donald WSafety chain hooks need to have a wider spread, can’t hook them to a Honda Ridgeline.
Bert FLocation was closed but key drop was available.
Don BThe location was closed but a key drop was available.
Don BExcellent customer service throughout. Always a pleasure doing business at Armadillo Arms
TERRY CThe staff was very helpful and friendly! Would definitely recommend this site
KRISTINA PBe sure business person is going to stay at business for pickup time.
WILLIAM NAfter hours, did not encounter personal
AMANDA BEasy access to the property and quick process as well.
JASON Dservice and truck were Great but the price is ridiculous. $70 for 1 day and 11 miles is too much.
DEWAYNE LSee above comments
MANVILLE PI was so happy you had what I needed. Thank you for such a quick pick up experiences. You were very friendly and made my day.
Sandra RNot charge double for one day… never renting again
PATRICK CCourteous and respectful. Rate #10
Jaime DThe guy was rude and seemed like we were bothering him to take care of the rental.
REBECCA SEverything was great!
ADAM SThe van was clean enough but the air conditioner didn't work at all the whole long way We had to drive our pickup 120 extra miles to pick up the Uhaul and had to drive the the uhaul an extra 60 miles - be nice if you provided the agreed upon vehicle at the agreed upon location
Agnes sSatisfied with the service.
SEN FNever send someone to a self-help location. Customer Service by phone is not for everyone!
ROBERT RThe cargo trailers should have a support jack, so when you finish loading you can easily put it back on the vehicle. Most areas that we move into or from you have to drop the trailer so you don’t block the road way.
Doug S