Customer Reviews for Armadillo Self Storage
(U-Haul Neighborhood Dealer)

140 reviews

10520 Dyer St   El Paso, TX 79924

(915) 821-0598

Location Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 9:30 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(915) 821-0598

10520 Dyer St
El Paso, TX 79924

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 9:30 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Christian D. 
Rating:
5.0

Nothing because I had an excellent experience and service

VALERIE H. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

Patsy C. 
Rating:
5.0

Excellent service

DANIEL J. 
Rating:
5.0

Friendly and helpfull

JESSIE A. 
Rating:
5.0

To be very honest you need no improvement at that location as a matter of fact even the person whom you have employed there his name is Chris he is very efficient and knows his job thank you Chris if I'm ever in need or even friends in need the refrigerator I would recommend you smell it right away thank you very much

ARTA J. 
Rating:
5.0

Change nothing gentleman was very courteous, friendly and asked if I need anything else before leaving.

BENITO S. 
Rating:
5.0

The man working the desk was a great help and very respectful. It's much appreciated especially after dealing with being on the road.

DANIEL J. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Great customer service!

Anastasia M. 
Rating:
5.0

Great customer service. Armadillo storage will have my business permanently.

KURT M. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA KAYE M. 
Rating:
5.0

Outstanding service, very polite and helpful!

JACOB C. 
Rating:
5.0

Customer did not leave a comment.

NITENDRA SATYA P. 
Rating:
5.0

The gentleman helping me out with the rental was super in the way he conducted himself an provided a friendly atmosphere, super customer service

SAMMY P. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

Robert Z. 
Rating:
4.0

The uhaul employee here was very friendly and helpful.

ROBERT R. 
Rating:
5.0

None

MARCO M. 
Rating:
5.0

Keep up the great work

Cyindi K. 
Rating:
5.0

Customer did not leave a comment.

LINDA W. 
Rating:
5.0

Customer did not leave a comment.

Raquel B. 
Rating:
1.0

It took the clerk almost 2 hours to do the paper work so I could take the trailer. He tried to enter my information into the computer more than 10 times, called manager 3 times & UHaul once got put on hold they never came back. Had I not absolutely needed the trailer would have left - absolutely ridiculous - thanks for wasting my time.

Harry S. 
Rating:
5.0

Customer did not leave a comment.

Jeffery R. 
Rating:
5.0

Customer did not leave a comment.

JULIUSAUGUSTUS M. 
Rating:
3.0

Customer did not leave a comment.

James G. 
Rating:
3.0

Customer did not leave a comment.

Steven N. 
Rating:
5.0

Customer did not leave a comment.

Isaiah R. 
Rating:
5.0

Customer did not leave a comment.

Tobias B. 
Rating:
5.0

Customer did not leave a comment.

CHARLOTTE N. 
Rating:
5.0

Chris was so amazing! Excellent customer service very pleasant attitude and I felt valued as a customer. I highly recommend him and appreciate his above and beyond customer service

JANAY P. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Adriana R. 
Rating:
4.0

Customer did not leave a comment.

STEVENJ P. 
Rating:
4.0

Customer did not leave a comment.

Frederick P. 
Rating:
5.0

The rep was excellent. Helped in every way possible. Thank you sir

Wayne H. 
Rating:
5.0

Gentleman working at the yard where I dropped the truck at was busy with another customer but immediately told me he would help me next. He was fast and provided excellent customer service.

Susan J. 
Rating:
5.0

Customer did not leave a comment.

Jim P. 
Rating:
5.0

Excellent customer service.

Nelson P. 
Rating:
5.0

Representative was very helpful.

James C. 
Rating:
4.0

Very friendly and helpful staff.

DANIEL P. 
Rating:
5.0

Customer did not leave a comment.

ISABEL Q. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER R. 
Rating:
5.0

Customer did not leave a comment.

Juan R. 
Rating:
5.0

Customer did not leave a comment.

ROSARIO L. 
Rating:
5.0

Customer did not leave a comment.

Emily D. 
Rating:
5.0

N/A

Rafael C. 
Rating:
5.0

This location has awesome customer service and they are very very helpful with any questions you have

Lorenzo G. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

RUSSEL S. 
Rating:
5.0

Customer did not leave a comment.

Ruben H. 
Rating:
5.0

Customer did not leave a comment.

ANDREW BRIAN B. 
Rating:
5.0

She was interested in my traumatizing experience and tried toget me to the right person to help me

tina P. 
Rating:
5.0

Frustrating to have the trailer brakes lock up and catch fire. Luckily we were able to get off the highway and utilize the fire extinguisher I had in the truck, as well as quickly get the car off the trailer. I understand it was not the locations fault, but didn't see where to put it. Need to ensure these trailers are checked real good with the electric braking systems, from what I see, this isn't the first, and it's not all that rare. Could have lost my car and my truck with all of my military gear.

Jeremy M. 
Rating:
5.0

Customer did not leave a comment.

KASSONDRA P. 
Rating:
5.0

Customer did not leave a comment.

Juan T. 
Rating:
5.0

Customer did not leave a comment.

Abigail C. 
Rating:
5.0

No mask requirement would make it better!

Daniel G. 
Rating:
5.0

Just please check and make sure there is no ants in the vehicle otherwise it was all wonderful thank you

Diana M. 
Rating:
1.0

They scanned me

Mario G. 
Rating:
5.0

Extremely easy to pick up a trailer, we were in and out in only a few minutes.

Cameron C. 
Rating:
5.0

It was a great service nice people.

Silvia M. 
Rating:
5.0

There was only one appliance dolly located in the part of town that I live in. I was fortunate to get that one would be nice if other U-Haul's in the part of town that I live in has more in storage

Daniel G. 
Rating:
5.0

Joleen, was remarkable. Going above & beyond to ensure: equipment secure in proper working order; trailing unit for vehicle tried & tested; & just generally knowledgeable of things U-Haul.

leonard C. 
Rating:
5.0

Customer did not leave a comment.

Carla R. 
Rating:
5.0

I was able to drop off all my stuff even though they had not open.

Shirlee S. 
Rating:
5.0

Amazing customer service! Was fun working with them, cracked jokes back and forth through whole transaction picking up and dropping off. Would definitely recommend.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
3.0

Customer did not leave a comment.

Daniel E. 
Rating:
5.0

Employee was very helpful and polite, will go there in the future

Bryan S. 
Rating:
5.0

Customer did not leave a comment.

Tyler H. 
Rating:
5.0

Customer did not leave a comment.

jenny K. 
Rating:
5.0

Customer did not leave a comment.

Francisco R. 
Rating:
5.0

Customer did not leave a comment.

Lillian A. 
Rating:
5.0

Customer did not leave a comment.

Allison D. 
Rating:
5.0

Thank you very much.

Michael G. 
Rating:
5.0

Everything is at 100% GOOD

Kyle H. 
Rating:
5.0

Turning my 26 foot truck after an intrastate move was much easier than checking out the truck. The manager immediately took care of my turn in despite the fact that the coronavirus condition limited social interaction. Kudos to his professional attitude and treatment of his many clients.

JOSE D. 
Rating:
3.0

Customer did not leave a comment.

Victor S. 
Rating:
5.0

The service was good at all with the personal I met.She did a really good job,friendly ,nice and helpful. I don't have any advice but whatever you can do to improve your customer is on you.

Koboyo P. 
Rating:
5.0

Customer did not leave a comment.

Ruben H. 
Rating:
5.0

Customer did not leave a comment.

Walter C. 
Rating:
5.0

Very friendly and helpful staff

Magdalena G. 
Rating:
5.0

Customer did not leave a comment.

Eddie N. 
Rating:
5.0

Customer did not leave a comment.

Rachel B. 
Rating:
4.0

Customer did not leave a comment.

eddie F. 
Rating:
5.0

Nothing

Cahneewah H. 
Rating:
5.0

Customer did not leave a comment.

Anthony J. 
Rating:
5.0

Excellent help! Super fast service.

Gianpaul D. 
Rating:
5.0

Website, checked for U-hauls in El Paso and this location was not in it. I am a previous customer that's the only way I knew.

Carlos S. 
Rating:
5.0

Customer did not leave a comment.

Wayland N. 
Rating:
1.0

Rude employee Charged my account without letting me know what final charges would be applied. Charged me an extra day because she could not locate the key which was dropped off on time. Left rude and threatening voicemails to be charged if not returned her phone call at a certain time

Frenda N. 
Rating:
4.0

Customer did not leave a comment.

Heather S. 
Rating:
3.0

The process of viewing photos of the rented trailer failed. Pictures provided were not the trailer I rented. Older trailed had numerous dents and dings. Had to revert to the paper system of recording damage on the trailer.

Kent A. 
Rating:
5.0

Customer did not leave a comment.

Cesar R. 
Rating:
5.0

6/5 Stars

Alexis B. 
Rating:
5.0

Customer did not leave a comment.

Leticia G. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
No reviews have been submitted for this location.

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