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Alan K. | Overall Experience
Customer Reviews for Armor Storage Bellevue
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had issue trying to check truck in after hours on uhaul.com app. Called customer servce - on hold 15 min. problem never resolved with either department. My issue is the app did not work and customer service did not solve the issue on the phone either. Extremely frustrated..
Jeffrey C.Unfortunately my experience was not positive. The location is tucked away and undeveloped. 4 - 5 times the gate didn’t work. The company’s policy on payment makes it hard for those that prefer to not utilize cash or checks. It forces you to use credit cards which I don’t care for. The payments I made via Bank auto pay were never posted properly. For the price there are better facilities just down the street.
Mark W. | Overall Experience2 times I went to my unit after hours, and could NOT access's the putter door to my Unit... I was at my unit to clean it out and cancel... So, I was basically forced to be in there a month longer than I wanted.. and NOW, even though I HAVE vacted the Unit, you SOB's have charged my account $50 for another month... JORRIBLE
Troy F. | Overall ExperienceFacility was convenient and clean. Employees were always helpful. Only complaint is I was told you could make online payments and every time I tried web page said this location was not set up for online payments
Kayleen Y. | Overall ExperienceThey did not ask for my driver's license this time, was a bit odd. But all good!
Erick V.This location needs to take better care of the grounds, when they know the weather is going to be bad. They didn't salt the concrete, and I was trapped inside because the ice was so bad before the exit. No one from this location called me after I left a message on their emergency line. This wasn't Uhauls fault, it was armor storages fault. I got a refund and Ruth in the scheduling department was the best and should get a raise with how she handled the issue.
Jessica S.I only rented moving blankets. The service was above and beyond what I expected. They were so easy to work with and willing to help. I would come back again and highly recommend them!
Charlotte R.Thanks for a great experience. Thanks for helping me unload that heavy dresser. Anyone looking for great storage place look no further. I’m sure my daughter and son-in-law who now are stationed at Ouffit will be more than happy to recommend you to their fellow in coming Airman. I know I will.
Charles H. | Overall Experiencegreat experience.......
Mark H. | Overall ExperienceGreat customer service!
Dona H.Everything went smooth for pick up and return ! Fee was well worth it but yet affordable
DEANNA C.Price was 200.00 more than told on phone, Guy at center said they would adjust at drop off .Didn't happen. Air didn't work. Be honest on quotes, and check out equipment better.
tom W.