The pick up location was very lacking. There was no service by anyone and we had to find our own equipment in a big parking lot. Couldn’t find it even then we find out that there’s a back parking lot then of course no one helped us at all. We literally did everything ourselves. It would’ve been better if it was a remote pick up, but it wasn’t. It was an actual office pick up with no service whatsoever.
VIRGIL V
Baymont Bellevue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, NE 68005
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Customer Reviews
- 3.5 Average Customer Rating
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UhAul was dirty both cab and bed. Multiple damaged areas. Very difficult to understand dealer on the phone. There was a trailer in the way I had to move myself to get the truck out.
David HWhen picking up the UhAul we got there 20 minutes early, however due to the lack instruction on where the key was located (in the building) we went 20 minutes into our time looking for the key
Amber PThe whole thing was very strange to pick up a uhaul from a hotel. It was kind of uncomfortable. The process was kind of odd too. I was really put off by being told I either had to fill the tank back up or be charged, without any explanation about fuel type. And that fee was not disclosed during the initial reservation. It was a surprise that I learned as I was signing the rental agreement. So my $19.95 + $0.99 per mile rental ended up being $97.95 for two hours of use and 25mi driven. The truck served it’s purpose but the rear view mirror was stuck in a position that was very hard to see out of and there was no AC, which can be a problem if you are renting it in the summer like I just did.
Brittany KDropping the trailer off was smooth and good.
Penelope G