barley speaks english and equipment was not ready and modifications needed done. dropping off was worse. wpould never go back here to rent a unit again
Josh H
Baymont Bellevue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, NE 68005
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Customer Reviews
- 4.0 Average Customer Rating
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It's at a hotel, but overall it was a very easy process. The gentleman came out and did all the work for us. We were in and out in 5 min. Very easy process.
Michael GStaff were not readily available and had to be called on phone to come to office. Truck we were given was empty on gas, told the employee, they gave us a new truck, also close to empty. Had to go get gas right away. The fees/costs were not communicated, most uhaul places allow you to drop off the equipment at the location nearest to your destination, this one makes you drive all the way back and pay for every mile. This would have been nice to have been clearly available information prior to renting, I would have chose somewhere else.
Rebeka RI love Uhaul. Its simple, efficient, and I always have access to the equipment I need at the time.
KURT CI ordered a 20 foot truck and when I got there to pick it up they only had a 26 foot truck Which did not fit in the driveway and we had to carry the stuff much further and our gas expense was higher. Should have let us know and we would have picked up a smaller truck at another location. Not happy but in a time pinch.
Linda S