The whole thing was very strange to pick up a uhaul from a hotel. It was kind of uncomfortable. The process was kind of odd too. I was really put off by being told I either had to fill the tank back up or be charged, without any explanation about fuel type. And that fee was not disclosed during the initial reservation. It was a surprise that I learned as I was signing the rental agreement. So my $19.95 + $0.99 per mile rental ended up being $97.95 for two hours of use and 25mi driven. The truck served it’s purpose but the rear view mirror was stuck in a position that was very hard to see out of and there was no AC, which can be a problem if you are renting it in the summer like I just did.
Brittany K
Baymont Bellevue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, NE 68005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Dropping the trailer off was smooth and good.
Penelope GThis U-Haul Location is Best of the Besr. Customer service is above and beyond.
DARSANBHAI PEquipment was in order, customer service was pretty terrible. He said they were not U-HAUL, they were a third-party who rented out the equipment and you can definitely tell. If you know what you’re doing, and need limited interaction, perfect. If you’re needing to interact with someone and perhaps have added assistance - go to a dealer.
Jamie WEven though I had to drive across town to pick up the trailer, the woman assisting at the pickup location was thorough, kind and helpful. She came outside to make sure everything was satisfactory before we left the parking lot.
Sara D