This vehicle DID NOT have a full tank when we picked it up. We had to go through a bunch of steps on our phone even though we went in and returned it. He said we had to do it via our cell. I asked what happens if you have no cell..he said that's a problem. He did not check the vehicle when we turned it in. We won't suggest this place to anyone.jon L.
Customer Reviews for Armor Storage Port Angeles
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was fine but I would not recommend Uhaul to ANYONE! I booked a vehicle in Poulsbo, and as I was leaving to pick it up a representative called and said there were non except for one, half the size we wanted in PA (1 hour away from where we needed to be!)! We got to the rental facility in PA and NOBODY WAS THERE!! Nobody answered the phone, we waited an HOUR with a 2 year old until someone showed up and helped us out! NOT OK UHAUL! The phone representative that called us and re-routed us to PA failed to tell me that we could get a code over the text and not wait! 1) I should NOT have been able to book a vehicle that wasn't available 2) I should NOT have had to wait a full hour to get help! 3) The representative that helped us in PA was FABULOUS! Very understanding and swift to help us out!Jessie T.
I was charged an extra day fee despite retuning the vehicle on time. A rip off.Stephen D.
Nothing! I was very pleased with my experience! Heather was super friendly, the price was right, and the truck was easy to drive and super good on gas!Hilary C.