Customer Reviews for Armored Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Armored Self Storage

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Kimberly H. on

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Donna S. on

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The lady at the desk was very pleasant. Would rent from that place again without a doubt.

Gary B. on

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Steve M. on

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The facility was clean and well organized and the customer service was great. The auto trailer worked perfectly!!

Justin R. on

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Best in shape U-Haul truck I’ve ever driven

marvin r. on

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diane p. on

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james r. on

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Majdi C. on

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Got different location 5 miles away (10 roundtrip). Regional office Customer service sucks.

Dean B. on

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Robert K. on

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Chris E. on

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belinda t. on

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Yes indeed, I would prefer to pick up each and every time from this location when I need a trailer in the Davison area.

Bryan B. on

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Bryan B. on

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Angela H. on

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mark k. on

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trudy f. on

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There was a big discrepancy with the gas gauge. She also told me that they were very hard to read and judge, and that it happened to the last people who used the truck! What I think happened was that the paper work was not updated correctly to account for the last people who used the truck. My paper work said gas gauge was at 7/8, but when my son and I got into the truck the gauge was right exactly on the white line at 3/4. And he said just make sure to fill it up to or just over the white line! We drove it under 50 miles, so I filled it up to the white line. She said I owed them $15.00 more dollars in gas! No way!!! I didn't check my paper work to read the 7/8 that they say was in there, before we started out... I won't be using U-haul again. We have used Uhaul many times and never got such poor service!

Heather B. on

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Katie H. on

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Jeremy H. on

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Neil L. on

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Very friendly. Nice trailer. Good service. Thanks!

Joelynn G. on

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Very nice people, loved the service!!!!!

Kevin M. on

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All was great.

Dustin V. on

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Not sure why, but I was told that the truck was full. Drove it about 20 miles the whole night, and had to put $15.00 in it to fill back up. Don’t think the truck was truly full when I got it.

Jerry P. on

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They saved me from a potential problem by noticing before I left that the back of the truck had frozen shut, and they got it open before I left.

Cynthia M. on

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I got overcharged a day and had to call back to get this squared away. I think I even got charged extra mileage after being told I would get some free miles because a truck was not available at my requested location and I had to drive out of my way to get it.

Albert P. on

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Nolan H. on

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Josh C. on

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John W. on

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Great Place to rent from!!! Nice Fast and Very Friendly People.

cory l. on

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It was convenient for me because it was 2 miles from my home. Seven miles from where i was moving too. So it worked out great. The owner, owners and equipment was great and would use it a little again.

Anthony P. on

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The truck was clean but the light in the trailer didn't work so it made it difficult since we were moving at night

scott b. on

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Great service. Family friendly.

William B. on

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Kevin K. on

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Tim J. on

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Great customer service! Easy rental process

Amanda S. on

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karen q. on

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Beverly S. on

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todd m. on

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Perfect transaction. Helpful and professional.

David A. on

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Glenn S. on

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Lasy H. on

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Marvin B. on

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Judy R. on

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One of the straps that would hold the car on the car dolly was 3/4 torn and they had hooked it to the haul truck. I'm thankful my brother noticed it or it could have been a disaster. They had another car dolly there so we were able to switch.

Ron W. on

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Jennifer L. on

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John E. on

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Excellent customer service. Very clean truck. I would rent here again.

Tom G. on

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Tim W. on

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Thomas C. on

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Tim W. on

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barbara e. on

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NICHOLAS M. on

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never saw anyone here

Keith H. on

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Michael S. on

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ERIN R. on

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Self check out and check it process needs to be streamlined

Suzanne B. on

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No one there.

Angela S. on

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rosemary d. on

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Burt D. on

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Robert P. on

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All trucks should be no smoking and have cruise control!

Rick L. on

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Patrick T. on

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Robert C. on

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janet a. on

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susan s. on

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No improvements needed!! Dennis and Patty are awesome!!

CRAIG J. on

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Adam V. on

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Autumn C. on

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JACKIE B. on

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Nathan A. on

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David H. on

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The truck was very good, but a couple of the furniture pads were very muddy and unuseable. I had enough so I just didn't use them

Scott S. on

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The owner of this establishement is a rude and ignorant bastard. His inability to properly disclose the exorbitant fees that would later be assessed is a very poor reflection of your reputation as a respected and reliable transportation provider. The base rate advertised on your trucks seems reasonable at first glance but what starts out as a $29.95 rental should not become an $83 expenditure. True, I did also prent an appliance dolly, which turned out to be a real back saver. But the insurance, environmental fees, credit card fees, and the overcharging for gas replacement, which I didn’t even see as below the previous line, are beyond what I would call reasonable. I dont believe this gentleman did a respectable job at representing your company or what it has stood for over the many, many years.

Kathleen C. on

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The best U-haul location I have used!

James Y. on

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ANGELA O. on

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Very nice location and the owners are so professional and nice.

Jacqueline B. on

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Nicest people I’ve met in a long time. Exceptional customer service!

marvin r. on

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TIM B. on

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This place is great to do business with

JIM A. on

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Always get items from here. Will keep coming back.

Tim B. on

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Full size candy bars, and lazy boy chairs to fill out paper work

Larry P. on

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Deanna F. on

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The hours were difficult to meet. An hour longer would be beneficial.

Brenda O. on

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Courteous and caring folks. I go out of my way to rent from them.

ELIZABETH S. on

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James H. on

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David H. on

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richard m. on

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Very friendly, efficient and helpful.

STEVE M. on

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Extremely pleasant manager/owner! Very clean and organized.

TERRY M. on

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Loved the new truck,wonderful people to deal with

Keith L. on

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Matt H. on

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I used the truck approx 11 miles. 3 miles from business to my house then 3.5 miles to my daughters apartment then 4.5 miles back to business. I was charged for 25 miles of usage.

Robert T. on

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Very well run. Was very happy with Dennis who helped me hook up trailer etc. Very friendly and knowledgeable. Truly as assist to this location. Thank You.

DARLA O. on

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i had troubles loadingmy car and the gentleman was so super helpful--he loaded it--hooked up the carrier- and was very very nice

Cindy w. on

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Great experience overall. Went from Michigan to South Carolina with a full 20'truck, hauling a minivan. Everything was great

RANDY R. on

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I have used this location before. They offer very good service at a good price.

bobbie p. on

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Jacqueline B. on

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