Customer Reviews for Arnold Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Arnold Self Storage

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Stephanie M. on

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Donald M. on

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Mallory S. on

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Laura P. on

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Stephanie B. on

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doug H. on

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Veda C. on

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Was charged an extra $33 and given no explanation other than "I can't access the charges. Call the 1-800 number." Ridiculous.

THOMAS Z. on

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I have used several U-Haul locations locally. This is the best I have experienced. I would recommend this location over any others in the area.

charles t. on

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The person I worked with was super friendly and helpful. I was involved with a stressful personal situation with a fluid timeline. He worked with me to provide the most flexibility to my schedule. When I arrived he explained everything and worked to insure I was comfortable with the rental. I have an excellent experience and would definitely recommend and do business with this location again.

Erin L. on

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William W. on

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David A. on

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Very nice people

Camryn H. on

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David H. on

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This was supposed to have been a direct pick up facilitated by the dealer. No one, including the dealer who I'd spoken to that week, indicated that this was something I needed to bring my smart phone to. I didn't learn that I could access the vehicle - which I'd paid for in advance on line - without him being there - so I called and called and waiter and waited - very frustrating.

David A. on

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Great service

Andrew M. on

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By far the worse experience! We spent 16 hours on the road 2 hours which was broken down. After calling U-Haul they said it would be a 3 hour wait for roadside to assist us. The truck was completely empty on anti-freeze, the exhaust manifold fell completely apart. After unloading our things we had a 45 minute drop off location and every light in the dash was on. They said we could take the truck to a local location and WAIT while they fix it. Then WE could take it to the drop off location. By far the worst customer service and piece of garbage trucks, never again!

Steffan M. on

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Henry M. on

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Henry M. on

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Make sure the customer understands that the u-haul trucks are rear wheel drive. Make sure the door in the back of the truck is not frozen shut.

Karen S. on

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Dan B. on

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Peter F. on

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Rose Angel B. on

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Charles G. on

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nicholas s. on

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The store owner was friendly and worked quickly to get me on the road.

GISELLE I. on

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Mr. Arnold was very accommodating.

Juan C. on

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Francine G. on

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Cris P. on

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Holli T. on

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I dropped keys off at night and they processed the same night.

michael b. on

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Robert C. on

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