Customer Reviews for Arrowhead Self Storage
(U-Haul Neighborhood Dealer)

53 reviews

3800 S Kelly Ave   Edmond, OK 73013

(405) 562-6467

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 8:00 am - 12:00 pm
  • 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(405) 562-6467

3800 S Kelly Ave
Edmond, OK 73013

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 8:00 am - 12:00 pm
  • 12/25/2021: Closed
  • 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Dylen B. 
Rating:
5.0

Customer did not leave a comment.

Judy C. 
Rating:
5.0

Continue the good work.

DOYL W. 
Rating:
4.0

Customer did not leave a comment.

KEVIA B. 
Rating:
5.0

Very hospitable staff and nice place

ROBERT M. 
Rating:
2.0

I still have not received a correct billing for my 3 day rental. I not sure what has been billed to my card. I have called twice and to my knowledge it is not resolved.

Jerome S. 
Rating:
4.0

Customer did not leave a comment.

SUSAN M. 
Rating:
5.0

Excellent customer service provided by Randy

James R. 
Rating:
5.0

Customer did not leave a comment.

Gus B. 
Rating:
1.0

The steering alignment was awful. The headlights were almost not worth being on. The back was full of stickers from the woods from the previous user. The windshield wipers sucked and wiping. Anything else ? Not worth the money I'd like a refund.

Tanner W. 
Rating:
5.0

Customer did not leave a comment.

Jimmie C. 
Rating:
5.0

Customer did not leave a comment.

Shawyon S. 
Rating:
5.0

Employees at the store were very friendly and helpful. Truck was ready to go and waiting out front. No issues whatsoever.

David D. 
Rating:
5.0

Haven't been there yet.

Louella B. 
Rating:
5.0

Customer did not leave a comment.

Jay C. 
Rating:
5.0

Customer did not leave a comment.

Diana T. 
Rating:
5.0

Customer did not leave a comment.

Tracey G. 
Rating:
5.0

Customer did not leave a comment.

CARL H. 
Rating:
5.0

Nothing

Mike O. 
Rating:
5.0

Every thing went smooth as glass. The trailer was clean and ready when we got the pick up place in Edmond. The trailer pulled great. When we dropped the try in Aq., New Mexico the man there was helpful an nice.

Verlin L. 
Rating:
5.0

Customer did not leave a comment.

BROOKE G. 
Rating:
5.0

Truck pleasantly smelled like someone cleaned it when I picked it up. Surprised that neither time I've rented in the last month that no one has described the tow button or other features of the truck. Truck was more “jerky” (lunging forward) than previous trucks I've borrowed but overall performed well with good maintenance.

KIMBERLY E. 
Rating:
5.0

Awesome customer service!

RANDALL W. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
1.0

Rude unhelpful customer service

kresha C. 
Rating:
5.0

Used this location before and returned because of great service .

Kenneth T. 
Rating:
5.0

I completely forgot the guys name at this location. But he was super nice and helpful. Clean facility and clean truck.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Timothy J. 
Rating:
5.0

Customer did not leave a comment.

Nathan W. 
Rating:
5.0

great people to work with

Ken T. 
Rating:
5.0

Customer did not leave a comment.

Barry P. 
Rating:
1.0

This location has no facilities or personnel . They could not even hookup the lights and I discovered after getting the trailer loaded it had one flat tire.

Robert C. 
Rating:
3.0

Hard place to pickup equipment

Paul W. 
Rating:
5.0

The truck had a little over 50,000 miles and looked to me like it had brand new tires which was a great comfort to me.

Robert B. 
Rating:
4.0

The lady I spoke with on the phone was very accommodating!

Bradford D. 
Rating:
5.0

Customer did not leave a comment.

Wes M. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Rudy I. 
Rating:
5.0

Customer did not leave a comment.

Brent W. 
Rating:
5.0

Customer did not leave a comment.

Anita Z. 
Rating:
5.0

Great service!

Mark F. 
Rating:
5.0

Friendly and helpful guy on duty (owner I think)..

RICHARD H. 
Rating:
4.0

Hard to get into where located, no room

Belinda L. 
Rating:
2.0

Very little was explained.

Tagen M. 
Rating:
5.0

Slightly more streamlined initial checkout at location, after reservation online.

mark F. 
Rating:
4.0

Truck was maintained well except for the fact that I had to work on the truck myself. Power plugs on truck due to the fact that the fuse was blown. So after taking an hr to get it repaired instead of waiting on whatever mechanic was going to come out an hr and a half Ayer I made the call to get help. A long with that the tow haul light on the truck would not turn off and y'alls warning decal says to turn off on slick roads. Well since it was monsoon season from Oklahoma through Texas and into Louisiana your truck didn't meet your very own safety standards and along with all that your prices are through the roof! Overall I'm very dissatisfied with uhaul and will most likely never use y'all again! The only good thing I got from y'all was the low price on the trailer!

aaron T. 
Rating:
5.0

Customer did not leave a comment.

Neal V. 
Rating:
5.0

Customer did not leave a comment.

Rebecca R. 
Rating:
5.0

Customer did not leave a comment.

Kimberly B. 
Rating:
5.0

Customer did not leave a comment.

Steve P. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

Excellent staff! Larkin was extremely professional and helpful!

Jesse L. 
No reviews have been submitted for this location.

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