Customer Reviews for ASAP Auto & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of ASAP Auto & Storage

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tom B. on

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Josh W. on

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Clean out the cab area of truck / change the wiper blades

Derek G. on

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krista C. on

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Christopher P. on

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Alvin F. on

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Kasie C. on

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The customer experience with Uhaul directly was awesome and I will most certainly refer Uhaul to a friend and continue using them for my rental truck needs. I just wish my local location was operated at a different business than ASAP. Also, the truck I rented ran very poorly and sounded horrible. The motor that is.

Tina M. on

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KENNETH C. on

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Jennifer Leigh B. on

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JAMES A. on

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Romeo T. on

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Guerry S. on

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Minh D. on

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Craig M. on

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Trailer had a very stong cigarette smoke smell. We used it to haul a couch and loveseat. We sprayed the inside down with 1/2 bottle of febreeze as soon as we noticed the smell and before we put the furniture inside. But the furniture now smells of cigarette smoke, even after finishing off the bottle on the furniture. Would appreciate an option for renting smoke-free equipment for in the future.

sharon A. on

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Easy drop off :-)

sharon A. on

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Easy drop off :-)

Kimberli R. on

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Joseph L. on

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Our box arrived two weeks later than the original scheduled delivery date, which was really upsetting, but we did get a $50 refund per day it was late. When it arrived we were shocked to discover that the locked door had been removed and the opened was covered with plastic wrap instead. They could not give us an explanation as to why this happened. Nothing was missing but there were notable damages that thankfully we were able to put in a claim for and get reimbursed.

JULIE S. on

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Paul A. on

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Jerome A. on

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Scott F. on

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Mark B. on

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Nothing. Very helpful

Stephan S. on

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Stacey S. on

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We reserved a 20 foot truck, they gave us a 26 foot truck! It would not fit up our driveway so we returned it. Has the truck maybe 30 min! Charged us full price! Wouldn’t refunded. Ridiculous! You reserve a certain size for a reason.

LYNNE G. on

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Lisa N. on

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david T. on

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Location was not real nice kinda looked run down stuff laying everywhere inside looked rough. Then nobody had the right size uhaul for me so I had to settle for a smaller one making me do more trips costing me gas and mileage. Slection and availability not good. Customer service alright asked questions and it made yourself feel stupid for asking them by the repsones. I'll just use a trailer from work from now on when I need to haul or move stuff. Thanks but no thanks. Shouldn't have been charged the extra trips I had to make do to the lack of availability and selections.

Mike M. on

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LISA B. on

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